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I'm not being able to login through facebook


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When logging in through facebook Im asked a security code which is not being sent to my facebook mail or anywhere, how am I supposed to log in? Isn't this basic stuff, this is so frustrating.

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On 3/5/2026 at 6:28 AM, apaar_gautam said:

https://imgur.com/a/hhGq6Kw

what am I supposed to put here when you dont provide me a code?? 

Hi I understand how frustrating this is.
So what happened is, you or someone has put a double factor authentication code on your account. This is not done by Tanki but by the user. In simple terms this is just a double protection to protect your account from hackers etc. Please check if you have linked this to Google/Microsoft authentication apps on your phone/device (ex Authy)

If you are sure that you have never put a double authentication on your Tanki Online account then it's most likely stolen. To fix this issue please send an email to help@tankionline.com stating your issue (please use the email you linked to this account as it makes things easier)

Please feel free to ask if you have any further questions!

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Thankyou for the reply, I found out about the authenticator app and could log in now. I recommed the devs to add a message as to where to find the code in the page itself. How are we supposed to know where the code is displayed. 
Thanks again!

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