Unjustified Account Block

[DRAG0 5]

I’m writing this with genuine frustration and disappointment after exhausting every possible way to resolve this issue privately.

My Tanki Online account (username: drag0) has been banned for allegedly using hacks. I want to state this as clearly and firmly as possible — I have never used any hacks, cheats, or unauthorized software at any point. This accusation is completely false.

I returned to this game as an old player because I trusted it and genuinely enjoyed playing. I invested both my money and a significant amount of time into my account. Seeing it taken away like this, without proof, is honestly disheartening.

I have emailed support multiple times trying to resolve this calmly. However, all I receive are repeated generic responses claiming there is “confirmation” of violations — without a single piece of actual evidence or explanation.

There has been:

• No proof provided
• No logs or details shared
• No transparency about what I supposedly did

Only repeated statements with no accountability.

What makes this even more concerning is that I am not alone. I have come across other players facing similar bans without proper evidence. This raises serious concerns about possible errors or false positives in the system.

Right now, it feels like I am being judged without proof and ignored despite repeated attempts to communicate. Being labeled as someone who used hacks when I know I played fairly is extremely frustrating and discouraging.

If your system flagged my account, then it is clearly a mistake. I did not use hacks.

I am requesting:

1. A proper and unbiased re-evaluation of my account
2. Clear and concrete evidence of the alleged violation
3. Accountability in how this decision was made

I want my account to be properly reviewed and unbanned, as this action has been taken in error.

I hope this post reaches someone who can take this seriously and correct this mistake.

Thank you.

Edited Sunday at 08:16 AM by DRAG0

[Positive 1,156]

Hello, I'm sorry to hear about your situation. Unfortunately, only tech support can assist you in such cases. They will be best equipped to help you, so please follow up with them.
Topic closed.