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Tech Support should show evidence of why you're banned.


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Posted (edited)

I just got banned and the reason they gave me is 2.5, which is kind of impossible. The only thing I did was override map atlases with a customized one.

This is my 2nd account which got banned with a bogus charge. I am still trying to get my 2011 account unbanned, I guess they don't like us old players with every pulsar augment and most desirable skins without paying for them.

They even banned @Son_Goku who has a good reputation of busting cheaters and even streaming every single game of his.
And he still had to try 3 different times and had staff vouch for him iirc.

 

2.5     Using hacks Use of third-party software or any other means of  improvement/automation of Game possibilities (bots, cheats, etc.), as well as programs that may deteriorate the functions of the Game and/or the function of electronic devices of third persons
Edited by DIYR

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Posted (edited)

What I find scary about this is, that to me they said the anti-cheat has provided them with some technical data that makes it impossible to disprove that I cheated. I have not come even close to using any of that software, so this to me is an insane issue with the anti-cheat if what they said were to be true. It would mean literally anyone could get blocked for 2.5 just like that, as the anti-cheat is giving them fake data. It's crazy.

I'm wondering whether the poor server performance has something to do with those random blocks.

Edited by Son_Goku
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On 7/29/2026 at 11:46 PM, Son_Goku said:

What I find scary about this is, that to me they said the anti-cheat has provided them with some technical data that makes it impossible to disprove that I didn't cheat. I have not come even close to using any of that software, so this to me is an insane issue with the anti-cheat if what they said were to be true. It would mean literally everyone could get blocked for 2.5 just like that, as the anti-cheat is giving them fake data. It's crazy.

I'm wondering whether the poor server performance has something to do with those random blocks.


I have friends who are well versed in computer science, programming and even making scripts for different games. And they know what type of data tanki online collects, they have no real "anti-cheat" at all, besides manual inspection and video reports.
There's a reason for why they aren't as transparent as they were before, I think it's called security (lack thereof 🤣) through obscurity or something along the lines.
They just don't want us to know how inadequate they are.

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On 7/29/2026 at 4:12 PM, DIYR said:

I think I found the reason, there's this unpatched mechanic you can use to aim faster and @Akame even told me you can get banned for it.
This has been a thing since early 2025 and it was reported day 1 by multiple players. Guess I got the short end of the stick 🤷‍♂️

vqH2dGT.png

https://streamable.com/casviu
https://streamable.com/3dr1ae

I agree, unpatched stuff are the devs responsibility. Their fault in the first place

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On 7/30/2026 at 1:48 AM, CommissarJones said:

I agree, unpatched stuff are the devs responsibility. Their fault in the first place

In such cases, I would have expected a simple solution to be 'disabling the turret/hull/augment/item' until a fix is completed. Simple approach in many games. But I doubt the game wants to disable tsunami right now even though there is an obvious hack being used by a minority set of players, etc.

The only thing the anticheat has actively stopped is me doing a nice trickshot with hopper in the air with my overdrive or driving off a ramp with maximum speed. Neither case has been illegal but the game's anticheat thought it to be and forcibly caused me to self destruct.

Also not long ago, there was an event mode, which with low attendance and grouping, was abused a little for golds. I heard it had been like this for a long time, I didn't know until I tried to earn score in that event one dead weekend. Seems they eventually turned groups off for event modes temporarily but a lot of information, tanki never discloses. They are hardly transparent either.

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