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Problem with buyed cristals


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Hi there,

I'm glad to see the paypal is again operative, but I have noted this:

 

I have bough 3000 cristals with the double card and the system gave me only 5960 (more or less) and the cristals I have prior the purchase are vanished in the blue! (about a 100 cristals)

The same thing is happened yesterday with another purchase, a small amount of cristals was subtracted and lost after the transaction.

Can you please check this ? It's annoying to lose hard earned cristals for nothing.

T(h)ank you for your time

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Hi there,

I'm glad to see the paypal is again operative, but I have noted this:

 

I have bough 3000 cristals with the double card and the system gave me only 5960 (more or less) and the cristals I have prior the purchase are vanished in the blue! (about a 100 cristals)

The same thing is happened yesterday with another purchase, a small amount of cristals was subtracted and lost after the transaction.

Can you please check this ? It's annoying to lose hard earned cristals for nothing.

T(h)ank you for your time

Ask help@tankionline.com

Technical support does not read the forum.

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