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give us little more details -

 

do you get this error occasionally .. or all the time ?

check you garage - do you have anything in double .. i mean - two icons for first aid for instance ?

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I am having this problem also. Not only on CTF maps, but it just gave me that fatal error trying to load the list. I picked server 2 "http://tankionline.com/battle-en2.html" and it didnt load, just fatal error. I could not look at my garage or battles etc

 

I just tried again, results:

 

1) I logged in and picked server 1 (508 players)

2) It properly loaded garage and resources etc.

3) My resources look normal, no problems with items like smokey etc

4) Almost all battles were full, no CTF battles were available to play (grey)

5) went back to main screen and picked server 3 (486 players)

6) Nothing loaded, just "Fatal error occurred, please, reload the page"

 

:? :? :? :? :? :?

note : I am in the US

 

Reloading the page - it loads resouces, then error, no garage, battles etc top right toolbar not clickable

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After clearing cache, login info, cookies etc, I tried again, same results... sometimes it may load the stuff and let me see garage, but can never play

 

At this point it's not playable suddenly after days of playing. :x

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After clearing cache, login info, cookies etc, I tried again, same results... sometimes it may load the stuff and let me see garage, but can never play

 

At this point it's not playable suddenly after days of playing. :x

 

the problem you are describing is pretty common last couple of days .. probably due to servers overload (and i don't mean the amount of players) - you could just wait a little while and then try again.

the original problem described by Justin had something to do with a bug when you suddenly have double resources in your garage. in this case you should create an empty battle enter it - burn the resource that shows up double - then do it again for the second batch of double resource (lets say nitro). then it should resolve the situation. if you contact administration before you do that with screenshots and after they might even refund you for burned resources.

 

hope it helps.

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give us little more details -

 

do you get this error occasionally .. or all the time ?

check you garage - do you have anything in double .. i mean - two icons for first aid for instance ?

 

 

It happens randomly, but all the time.

 

 

here are some more details I hope helps the developers:

----------------------------------------------------------------

I can, on occasion, connect to a game, however 9 times out of 10 I can connect to the main tankionline.com page and select a server, and wait for resources to load, then instead of a battles list and chat etc, it just gives up that pop-up fatal error - please reload !

 

Every once in a while it actually loads the battles page and then its wait for a slot to open up. about 90% or more are full. When I DO get to that point, its about another 1 in 10 chance of actually hitting "play" and connecting to a game without it giving up that error again!

check you garage - do you have anything in double .. i mean - two icons for first aid for instance ?

No, I dont have any "two icons" for anything, but thats only the rare occasion that I CAN connect to see my garage. (I do seem to have a few extra double armor / double powers than I think I had last night...

 

Please note: I have tried Firefox 3.5.5 (mac) and have tried Chrome and even Safari. Same exact results with ALL 3

I have cleared all local data (cookies, cache, etc) and it made no change

 

My notes:

Before today, I played for days without ever seeing this problem. Then there was a server overload or whatever yesterday, and now this (people had huge lag etc, not same as this pop-up error message)

Yesterday there was 4 servers to choose from, today 3

Yesterday there was always open slots available to play (even CTF Fort Knox) now almost ALWAYS full, when I can get far enough to see the battle list

the problem you are describing is pretty common last couple of days .. probably due to servers overload (and i don't mean the amount of players) - you could just wait a little while and then try again.

the original problem described by Justin had something to do with a bug when you suddenly have double resources in your garage. in this case you should create an empty battle enter it - burn the resource that shows up double - then do it again for the second batch of double resource (lets say nitro). then it should resolve the situation. if you contact administration before you do that with screenshots and after they might even refund you for burned resources.

 

That is an interesting idea, but before I go and burn any resources, I'm not sure I get what you mean. I have "double" resources double power (I have 9x) and double armor (8x) should I create a battle and then use all of them up? Who do I contact about this problem and how to get them back? ( doesn't seem like much but I have just started playing and need all I earn, I am not buying them I earn my crystals :) )

 

Specifically, what do I burn / use up?

Who should be contacted about this?

With no changes on my part, how come I had no probs before, but do now. What can I do to avoid this from happening?

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Well, good news! I tried again after the latest server reboot, and everything seems better.

I had no problems connecting to CTF maps and have not gotten a single "fatal error" so far :)

I'm glad I didn't burn all my resources to try and fix what was obviously a server side issue. I hope that's the last of the gray screen / fatal error stuff

 

I noticed that the Fort Knox map has changed a bit. Is this changed map related to the problems we had?

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Well, good news! I tried again after the latest server reboot, and everything seems better.

I had no problems connecting to CTF maps and have not gotten a single "fatal error" so far :)

I'm glad I didn't burn all my resources to try and fix what was obviously a server side issue. I hope that's the last of the gray screen / fatal error stuff

 

I noticed that the Fort Knox map has changed a bit. Is this changed map related to the problems we had?

 

I have exactly the same thing at CTF !!!

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