Use this form → http://tankionline.com/forms/retrieve/en/

To clear the client cache: You should press F5 close the game client and open it again.

Failed Payment Transaction?

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I can't.. It's too much for a post

Make sure that your internet is fast enough. I can’t enter the game / the game doesn't load.

I lost crystals/exp/items from my account.

please update my record Most duels won: 756

Refresh the page or the client.

Turn down graphics when you're playing on Noise , Also close programs like Skype or TS.

Can you give us a screenshot please?

^_^

Good Luck!

Unfortunately, your proof is not sufficient to take action.

Awesome! :)

Make sure that your internet is fast enough. also download the game client here → Download It's solve many problems of browsers.

Good Luck! :)

The game is lagging for everyone , I guess it's because of the new update which is coming soon.

It's normal. Every first upgrade cost 10 and speed up is 7 ( 5 for the first upgrade and 2 for speed up because of the sale).

Congratulations! :)

You can share your ideas here → Ideas and Suggestions

I understand your problem because it's happened to me sometimes. Tank will fix some problems in the game client , You can read all about it here.

I wish you all the best! :)

He is not a hacker , reload the game and look at your incoming requests again.