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@IcarusHas your question been answered? If so, can this topic be closed?

@ImAtWorkDid the answers resolve your issue?

Hello, I'm sorry to hear about your situation. Unfortunately, only tech support can assist you in such cases. They will be best equipped to help you, so please follow up with them.
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I do agree tho that at this point gold boxes don’t really add anything meaningful, especially in higher ranks.

Answered, closed.

@LuckyLukeAre you satisfied with the answers? Can we close the topic?

Hello, I'm sorry to hear about your situation. As mentioned by the other player, only technical support can handle this issue. Please contact them at help@tankionline.com.
Topic closed.

To make things clear, moderation is handled by real people, moderators are not online 24/7,  this means that action is not always immediate. I get how irritating it is tho when someone is multing a match and it feels like nothing is happening in the moment.

Regarding pro battles, giving hosts direct kick authority sounds simple, but it also comes with a high risk of abuse (kicking for score, personal reasons, etc). That’s why moderation decisions are centralized. 

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Topic moved from Game Discussion.

@Ravoc12Is your question answered, and can the topic be closed?

Answered, closed.

Hello, sorry to hear you’re dealing with this. Unfortunately, only tech support have the authority or tools to handle blocked accounts. Please cooperate with them accordingly, and we hope your account can be restored.

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This change was introduced back in summer 2025 because two-player groups were more popular than three-player groups and three-player groups are perceived as stronger than two. So they updated the system to a two-player group limit.

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On 12/28/2025 at 7:07 AM, Sabry said:

 

Hazel has mentioned in past interviews that they aren't trying to recreate a specific version or era of the game, but rather plan to combine features based on what the community prefers.

On 12/10/2025 at 12:56 PM, soviet.reunion said:

I can't believe I just missed another advent calendar. I always end up finding about it a few days after it has already expired. I have never managed to buy a single one so far. 

If you don't want to miss it, it's a good idea follow the news and announcements section on the forum and turn on notifications, or subscribe to the v-log. 

0

On 11/27/2025 at 3:41 PM, II.oOo.INDIAN.oOo.II said:

I hope so..........

I don't think you need to worry, this has happend many times at the past events. 

Topic moved from Game Discussion

On 11/16/2025 at 5:11 AM, A7X said:

Every time I try to buy the event pass, it won't let me buy it, for the freezer games. It takes me to login and i do, and it doesn't let me complete the missions for the coins either. I've already bought 6 coins and its given me a faction, but it hasn't given me the event pass. every time i try to buy it, it won't work.

what do I do?

If you've been assigned to a faction, it means you've already bought the event pass. Did you spend your rubies? 

If you're sure you bought the pass but can't complete missions, contact technical support via email. If you can't buy the pass due to technical issues, also contact support.

On 11/14/2025 at 12:29 AM, Opex-Rah said:

 

On 11/14/2025 at 3:10 AM, NikmanGT said:

 

Tbh, I've always said that these paints should stay limited. 
Obviously the whole appeal is the exclusiveness, take that away and they lose it's value and meaningfulness. 
But besides that, these items were promised and offered as one time limited paints. Which means re-releasing it later only implies to players that promises don’t matter. And honestly, I think many people would say that the company is not well known for honoring it's word.

Instead release new limited paints so current players can get their hands on it.

Account buying/selling is already strictly forbidden, so it’s not a reason to dilute rewards for legitimate players.