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what to do when you lose int. conect. during batlle


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This topic is made for situations when someone lose internet for 5 minutes in batlle.

 

1.How to know when you lose conection:

a)if on desktop, internet icon says "no internet connection" or "no internet acess" then you know that you have internet conection.

b)in batlle,every tank is moving crazy all the time.

 

2.what to do to save cristals or score and continue the batlle?

 

a)i want to save cristals(entire fund)

send e-mail to help@tankionline.com if:

-batlle fund was over 2000

-there was problem with connection with server

 

b)i want to continue batlle

Copy URL of tab with batlle before closing it.close all tanki tabs and make new one.paste it on new tab when you get back int. conection and wait 2 minutes.if you have done all right,you will back in batlle with old score and all will be same like before.

 

3.what if i have done everything,and i didn't get batlle fund or get back in batlle?

Reasons:

a)can't back internet conection.someone stealed your wifi or it's turned off.

b)e-mail has been denided.help desk don't think that you need to get batlle fund.

c)team where you have been is full.if is,you'll be back to "batlles" in server.

Edited by red_tank_the_best

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Kindly use the Search option, there are already the F.A.Q. topics to help in such situations.

 

Closed.

Edited by Guest

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