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It doesn't work :/ while using Firefox

Try using another browser or download the Official Client of TO. Link is available on home page.

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From the screenshot you have given, I would say to restart your router or modem, that usually fixes the problem.

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what is a personalized link?

As Dark already mentioned, it fixes some of the errors some players get, you can write anything you want before tankionline.com so for example your nickname perhaps or even numbers, anything you like or want. Awesomepeter.tankionline.com is a personalized link. ;)

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what is a personalized link?

Where you write your personal in-game name. Do this in your browser's address bar"

*insert you name here* , put a dot "." after writing your in-game name. After it, write "tankionline.com"

 

e.g., http://fe4f3.tankionline.com

Edited by fe4f3

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Its not tanki's fault.I had the same problem.In fact I have faced the problem 3-4 times in total.All I had to do call my internet provider and tell them "tanki' site is loading slowly.So they may check all the ports.This happens due to ports getting closed.there are like 4-5 ports need to be open for proper connectivity.If more than less port required is open then the site will load but won't load as fast as it suppose to .This will cause lag,sometime not loading the game and disconnection during loading ,sudden kick in battle etc.

 

Give me feedback.Its the only way if above mentioned solution didn't worked.

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does tanki bother to fix these problems?

They do or they are doing but currently their main focus is on the new mach making system as well as moving TO from Flash to HTML5. :)

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