Bugs and Glitches Reports [Closed]

[pro991 2]

I have a bug you should imminently solve 

Upon entering the game I completely loose my controls!! 

I cannot move, and I cannot use mouse controls!! 

Even if I reload the problem does not go away!!! 

Fix asap!!! 

Edited October 21, 2020 by Spy
Do not type in full CAPS LOCK.

[Karot 251]

13 minutes ago, pro991 said:

 

Agreed, this problem must be solved swiftly 

[Spy 14,687]

13 minutes ago, pro991 said:

 

Can you provide a video? 

Also, please refrain from writing in full caps lock as it is against the rules.

[Battle-Spire 1]

It's basically as the title says. It gets really frustrating how many times I need to leave a match because my turret suddenly stops doing any damage. This was already happening with the Flash version, but hell did it get way worse in the HTML one.

Everything else works fine: I can pick up boxes, pick up flags, capture points, I can take damage, my overdrive deals damage (if it's a damaging one), if I'm playing Vulcan and shoot for too long I take overheat damage, and so on. Really just the turret that stops dealing damage (which happens to be the most important thing). It gets even worse when it happens in the middle of a match, 'cause then I can only either try to hide from enemies so I don't give them more kills, or I leave the match and lose all my score. It's not even a rare occasion either. I have to leave about 3 to 4 matches before it gets "fixed", and then it's just a matter of time before it starts again.

Before someone asks: I checked to see if someone was having the same issues, and while there were a few similar cases (they said their turrets weren't dealing damage, but also said they weren't able to pick supplies, which is different from this one), the solution given to them (clear cache and/or refresh the page) doesn't work for me.

[Thiedes 1,106]

7 minutes ago, Battle-Spire said:

 

Have you tried enabling and disabling the auto self destruct option multiple times? 

[mjmj5558 2,346]

3 minutes ago, Thiedes said:

Have you tried enabling and disabling the auto self destruct option multiple times? 

Thatvs not the reason for the problem.

[Spy 14,687]

15 hours ago, mjmj5558 said:

 

Can you record a video next time it happens to you?

[Battle-Spire 1]

23 hours ago, Thiedes said:

Have you tried enabling and disabling the auto self destruct option multiple times? 

Honestly don't see how it could be related nor how it could be a solution for the problem. I actually did that... but only because I wanted to turn it off since I don't like the auto-self-destruct, not because of the bug.

Anyways, I'll try to record it once I find a decent recorder first...

Edited October 22, 2020 by Battle-Spire

[aBiglongfatNICK 68]

my client  its buged  for about 3 months .

if i go see daily missions the stars icon dont show, its a empty space in the 3 box

if i try enter a battle always got error and cant enter any.

Browser edge works fine

would insert a image, but dont c how

Edited October 22, 2020 by aBiglongfatNICK

[Spy 14,687]

29 minutes ago, aBiglongfatNICK said:

would insert a image, but dont c how

How to post an image on the forum?

[aBiglongfatNICK 68]

dont work drag and paste or copy and paste, i officially cant post  image from my pc here

 

Edited October 22, 2020 by aBiglongfatNICK

[fghjkl54 1,517]

1 hour ago, aBiglongfatNICK said:

dont work drag and paste or copy and paste, i officially cant post  image from my pc here

 

https://help.tankionline.com/knowledge-bases/7/articles/2362-how-to-post-an-image-on-the-forum

[Jastericka16 0]

Hi, you can get banned for "flooding" while chatting in private, this should be fixed.

[Ninja 10,468]

5 hours ago, Jastericka16 said:

Hi, you can get banned for "flooding" while chatting in private, this should be fixed.

In would imagine that is intentional, if disabled it could cause all sorts of problems with players constantly spamming others in private making chat unreadable for them. 

[Venerable 2,968]

11 minutes ago, Ninja said:

In would imagine that is intentional, if disabled it could cause all sorts of problems with players constantly spamming others in private making chat unreadable for them. 

Shouldn't this be removed for chats in Private battles? 

There's no issue of flooding or spamming in Private battles, as friends play together...

In the general lobby chat, I agree that the auto-ban for flooding is necessary for the reasons you mentioned...

[wildmarten2 11]

I just got Stun Immunity Augment (that's what it said on screen) from one of the containers, but when I go to my garage, there is none, I can only buy it with loads of tankoins. Remind me please where can I post an official complaint, because this is really a new low for this terrible game.

[ThirdOnion 4,898]

23 minutes ago, wildmarten2 said:

I just got Stun Immunity Augment (that's what it said on screen) from one of the containers, but when I go to my garage, there is none

Have you tried re-entering the game? Container openings are sometimes buggy. Also, have you checked augments for all your hulls? Augments are separate for each hull.

[wildmarten2 11]

51 minutes ago, ThirdOnion said:

Have you tried re-entering the game? Container openings are sometimes buggy. Also, have you checked augments for all your hulls? Augments are separate for each hull.

Oh, yeah, I have it now, had to reenter again. Thank you!

[Bydo 20,121]

is there a issue with the battle clock .

see when you finish a battle the system normally shows the clock and the score page of your battle  .

but lately its been skipping and going from .. your in a battle playing then up pops the battle list score page..

its not showing the finish battle page.. its so fast its like a blink of an eye before you realize the battle is over ..

Edited October 27, 2020 by Bydo

[Devoid 2,601]

@Maf @ControlledChaos

The Event Organizer Candidate role appears green when viewing the online directory (not the white it should appear as, and not when viewing this person's Forum profile)

[Toby 2,938]

5 minutes ago, Mr.Nibbles said:

@Maf @ControlledChaos

The Event Organizer Candidate role appears green when viewing the online directory (not the white it should appear as, and not when viewing this person's Forum profile)

I've already reported this issue today (which is stemming from the Chat Moderators' Forum group colour). This would be the case with any candidate group (all of which are of neutral colour) mixed with the Chat Moderator one. So, in essence — the Chat Mods' group colour "contaminates" any of the latter candidate ones, plus the ratings' profile's brackets of all the Chat Mods — candidates or not, and regardless of which other groups they've got. Of course this is only the issue with member hover cards.

Should be fixed quite soon.

[Devoid 2,601]

In the Halloween 2020 Forum topic, it says one bundle will include the "Pumpkins" paint:

But in-game, the bundle includes the "Cucurbita Pepo" paint:

[Ninja 10,468]

2 hours ago, Mr.Nibbles said:

In the Halloween 2020 Forum topic, it says one bundle will include the "Pumpkins" paint:

But in-game, the bundle includes the "Cucurbita Pepo" paint:

Cucurbita Pepo is the name of the pumpkin plant, something probably got lost in translation.

[Devoid 2,601]

3 minutes ago, Ninja said:

Cucurbita Pepo is the name of the pumpkin plant, something probably got lost in translation.

Maybe, but there's a separate paint called "Pumpkins" from a previous year's celebrations. I thought that specific paint would be in the bundle, and thus was thinking of purchasing it, but it's not included in any of the bundles, and instead this animated version of that paint (which I already have) is included...

[mrvomit 106]

after last update,client f***ed up ,  1 battle maybe working  , and at least 10 restarts to get  back again in  agame  ( either some "errors" of various kind -like " cannot read properly extension of null "  something about"  channel" , "Shader" , "***" , or grey screen hearing just sounds)  . Clearing cache ,deinstalled /reinstalled . It was also before but now is too much ,  unplayable .REstarting does nothing , or better ot restarts the client but stays in loading screen. Must be close /reopened. Also sometime it starts 2 instances after that crash ..
bnrowser.. a pile of unprecedented crap lag .

Edited October 29, 2020 by mrvomit