Bugs and Glitches Reports [Closed]

[WhoWantTheSmoke 1,984]

You can try contacting tech support with this form. No promises though. And yes, what you described sounds like a bug.

most definitely a bug, i've seen many people having this issue recently, very unfortunate

[Co437 54]

"Ghost Tank" Problem.

 

I have had this problem for the past few days.  It does not happen in every battle, but in about 1/3 of my battles.

 

About a minute after I enter a battle, my tank loses the ability to damage other tanks, or to be destroyed by them.  I can, however, bump into them and slow them down a bit.  I become a "ghost tank."

 

I remain in the game until the end but I only earn the points I had before I became a "ghost tank."

 

 

 

 

I have seen this happen to other players.  Their tank is visible but partially transparent.

[VVinning 25]

Hey, I’ve been playing the game for 2 years now. This new html5 game plays different than the flash tanki. I am having troubles with the camera behavior. I cannot play XP that well anymore. Please help

[wolverine848 13,097]

Hey, I’ve been playing the game for 2 years now. This new html5 game plays different than the flash tanki. I am having troubles with the camera behavior. I cannot play XP that well anymore. Please help

Garage takes f-o-r-e-v-e-r to load and I often get just a black screen when loading into a battle.  Waaaaay more bugs than before...

[vasek9876_kopie 0]

Hi, I have one "mistake" in Garage. In the upgrade to M_x, I have a entry or something what is in purchase suplies and I  can buy M2 or any more free but you have good and fair tanki online, so you have "protection" for it and it is  not possible. (I don t know, what I can add picture in this ->> )

This mistake happend when open garage press suplies and then you press hulls or turrets.

Thank you for tanki online...

Edited August 13, 2019 by vasek9876_kopie

[Bydo 20,119]

other issues now

 

system settings have been changing , even after you fix them to what you like.

 

then also people who you blocked are now visible

[Co437 54]

Try joining with another account.

You have to change the "settings" on the tool bar...you have "mouse control" activated

[niko_konac 119]

Hey staff team,

I'm here to complaint about a glitch, not about the game itself, but the demolition war site, because it' been closely 24 houres that my progress has frozen and is not getting higher eventhough i'm completing tasks fairly and in MM battles...

And so far i'm the only one who is complaining about such a glitch, and this is scaring me because all the word that i've done yesterday can be for nothing, for example the mission that asks to get 100 flags/balls, the site shows that i'm on 84 since yesterday and is still showing that eventhough i've completed the mission when the counter was stuck, same thing for All the other progress..

So please help me getting this issue fixed and synchronize my data in the demolition site...

[dingaling 0]

Hello staff team. For some reason around 5,000 crystals were deducted from my account just recently today, within this hour actually. I changed tabs and went back to Tanki Online on my garage and then the crystals were deducted.

Could you please look into this issue and possibly resolve it?

Thanks!

[Xone 382]

Hello staff team. For some reason around 5,000 crystals were deducted from my account just recently today, within this hour actually. I changed tabs and went back to Tanki Online on my garage and then the crystals were deducted.

Could you please look into this issue and possibly resolve it?

Thanks!

1. First, change the password of your account and the email that is linked to it (someone else may be using your account). Instructions on how to change email and password.

2. If you have noticed some items missing, please wait for the scheduled restart of servers. (Usually at 2am UTC+0)

 

3. If the crystals were not returned to your account after the restart, you need to contact technical support using this form. If a loss of crystals has really taken place, they will be returned to your account.

 

( I lost crystals/exp/items from my account )

[Marcus 17,295]

 

Hey

Thanks for your report, devs are working on fixing these problems

[dingaling 0]

Hello again staff team. Additionally, just now I caught a gold box and the 1,000 crystals were not transferred over to my account. I have no idea what is going on with my account's crystal count, but please do help me.

Thank you.

[WhoWantTheSmoke 1,984]

Hello again staff team. Additionally, just now I caught a gold box and the 1,000 crystals were not transferred over to my account. I have no idea what is going on with my account's crystal count, but please do help me.

Thank you.

Contact Tech Support, How to write to Tech Support - https://help.tankionline.com/knowledge-bases/7/articles/2299-how-to-write-to-techsupport

[TheCongoSpider 8,942]

 

I've experienced this enough times recently for me to make a report. 

 

When I'm playing with Vulcan and going head-to-head with a Freeze, I would drive backwards so that I wouldn't be frozen quickly. I noticed that while driving away from the Freeze and taking damage from it while shooting, my bullets seem to stop doing damage and start back at unknown intervals, or even stop completely.

 

Take for instance this photo:

 

 

This has only been happening against Freeze as far as I've seen. Every other turret allows me to damage them. 

 

I was shooting this person but it suddenly stopped when they started damaging me until I died.

 

Another example:

 

[jjg_the_dark 455]

wow really , I thought it was the CM practicing his magic act ..

Nah, It is just the Tanki developers showing off their incompetence. They have to keep reminding us of that fact very often!

[Bakili_79 60]

i thought if a player is member of any clan,they don`t need pro pass to enter pro battles.now it tells me to buy pro pass to enter pro battles.what the heck is going on

[DonCarnage 1,270]

[Pyre 3,485]

i thought if a player is member of any clan,they don`t need pro pass to enter pro battles.now it tells me to buy pro pass to enter pro battles.what the heck is going on

A lot of people have this problem, hopefully its just a glitch that will be fixed soon.

[Bydo 20,119]

so last night went out and bought brand new items including a computer.

thinking maybe it was due to HTML coming in and thought it was my system was the cause of some of my issues. well surprise its not.. the system still is causing re-enter battle postings / along with my keyboard freezing in battles ( even got a new keyboard thinking this might be part of my issues ) . so far been in and out of battles for only 2 hour , got to play maybe 8 of those battles to the end. still having the same issues.

also not sure if others are also having the news page ( the Cm page ) popping up after every battle .

 

new issue just happened

system crashed wail in battle.( new computer still working things out on postings / computer did the fog on page not sure why will have it fixed ) .

 

added this tonight, sorry the date on my computer has not been updated just yet.

 

 

 

 

 

 

 

 

 

Edited August 17, 2019 by Bydo

[fghjkl54 1,517]

I don't get xp when my team destroy tanks and i get xp like in dethmatchs.

[fghjkl54 1,517]

in team deathmatches i get 10xp insted of 15 and when my team destoy a tank the xp dosen't share and in DM i get 5 xp what should i do? :unsure:  :unsure:  :unsure:  :unsure:

 

[FrozenRailgun 1,771]

I noticed that. But the number like this is rounded to the whole number.

[TheCongoSpider 8,942]

 

 

That is not a bug, but intended. If you would like it to seem genuine, know that that specific number is added to the maximum damage range. Turrets such as Gauss, Magnum, Thunder, Smoky, Ricochet, Railgun, Shaft and Striker have minimum and maximum damage parameters that shift further away from each other as you go up in modifications. 

 

A larger number is given to the maximum damage and the smaller number is given to the minimum damage. Take my Magnum:

 

 

It gives 13 more damage (the specified number) to the maximum damage and gives 7 damage to the minimum damage. If this keeps up, it will send the ranges further apart, resulting in a new damage range that is much wider than it was at M0. 

 

So do not worry about it. I'd say you're being meticulous but that's ok. IIRC, it used to show the values added for both parameters, but it's simpler and less congested this way. 

 

If you have OCD and would like to see both parameters get the same increase, you can look at Twins on any modification.  :)

[DonCarnage 1,270]

That is not a bug, but intended. If you would like it to seem genuine, know that that specific number is added to the maximum damage range. Turrets such as Gauss, Magnum, Thunder, Smoky, Ricochet, Railgun, Shaft and Striker have minimum and maximum damage parameters that shift further away from each other as you go up in modifications. 

 

A larger number is given to the maximum damage and the smaller number is given to the minimum damage. Take my Magnum:

 

 

 

 

It gives 13 more damage (the specified number) to the maximum damage and gives 7 damage to the minimum damage. If this keeps up, it will send the ranges further apart, resulting in a new damage range that is much wider than it was at M0. 

 

So do not worry about it. I'd say you're being meticulous but that's ok. IIRC, it used to show the values added for both parameters, but it's simpler and less congested this way. 

 

If you have OCD and would like to see both parameters get the same increase, you can look at Twins on any modification.  :)

I see. Thank you!

 

Take a quick look at "Micro-upgrades Thunder".

[TheCongoSpider 8,942]

Take a quick look at "Micro-upgrades Thunder".

You mean how the statistic changes for the damage from M2-M3 and M3-M4 are the same? Yeah, it's like that for some other turrets too, Striker comes to memory.