Complaint Book

[OKDad70 862]

For the last time, we're trying to use and optimize forum topics to suit everyone's needs. A topic like this one is organized to suit CMs and developers' needs in case of urgent situations that might happen in the game and when swift reaction is needed. Posts that do not fit the purpose of this topic are and will be moved to more appropriate ones. 

 

I implore everyone to use other topics, especially those in Game Discussion to discuss their own perception of the game and post their opinions - good and bad - about its different mechanics. More info about what should be posted where is available here.

Not the last time, because players will always do it. Always.

 

Why don't you make a forum called, "Immediate problems arising from recent changes"?

[Initiate 1,306]

Maybe you should start caring about it. If you ignore the rules, posts will keep getting deleted and you and the mods will keep going around in argument circles.

It's a good point, but they should make two topics, one for this and one for letting off some steam... the name is the problem - it's super misleading.

[Moraine 5,877]

Not the last time, because players will always do it. Always.

 

Why don't you make a forum called, "Immediate problems arising from recent changes"?

It's not a problem from us to move posts, in case players write an offtopic post. But from what I've seen so far, most already learned what the topic is all about and are following it. 

 

the name is the problem - it's super misleading.

Will discuss it with forum admin to rename it, if it's going to make it easier for everyone. 

[u812ic 1,629]

 

Will discuss it with forum admin to rename it, if it's going to make it easier for everyone. 

 

It's a good point, but they should make two topics, one for this and one for letting off some steam... the name is the problem - it's super misleading.

I have PMed Forum Admin. This problem has been discussed and changes are on the horizon. Meanwhile, all we can do is go by the rules set for this topic. Please read first 2 paragraphs on the first page. For those of you who can't find the first page, I've copy and pasted it here: 

 

 

Please continue to give us your complaints and reviews regarding latest updates. They help us improve the game at that point and build a better community. As I've always said, there's room for even the harshest of critiques, given that it's delivered with tact, courtesy, politeness, and more importantly, with the intention of improving things.

 

 

 

Do you have an update or recent change to the game you want to complain about? That's perfect! Each complaint is an opportunity for staff to understand what went wrong and to improve such matters - to make those clear, please leave this topic for complaints regarding the most recent changes to the game. 

 

All other complaints go into the respective subforum, as further explained on the first page. 

[Initiate 1,306]

I read through the list, and I just wanted to point out: skins mean nothing now. Before, it was like "Oh cool you have an XT!" Now, it's like "meh, no-lifer!" Kinda wrecks the effect, and if challenges will go on indefinitely then... you'll need to make so many skins. Maybe make 's gold skin? :P

[lssimo 1,559]

Ostrica, the topic is named Complaints. When people see something named like that they are going to complain there no matter how much you say that's not the purpose of the topic. And there should be a place to post any complaint also.

 

So, I think you and other mods, and maybe Cedric, should rethink this issue.

 

For something like you describe the purpose is maybe a better name could be 'Report Urgent Issues'.

 

Then there could be another topic named 'Feedbacks', and maybe 'Feedback' instead of 'Complaints' so players are less inclined to use a complaining tone.

[Moraine 5,877]

it can get a little frustrating to see the same complaints over and over again, but that just helps the CM's know how important that issue is compared to other smaller problems. If there's more people complaining about the same things, then that issue deserves to have a higher priority; their complaint matters just as much as everyone else's, and whenever you delete that players post, it makes them feel like their complaint isn't relevant, and to set you right, it is. 

As we wrote several times in this topic, this whole forum is moderated, feedback collected and forwarded to CM every week. So it's absolutely not true that devs do not get the feedback - some of them are actually checking and reading EN forum regularly. Moreover, we do not delete posts, we're moving them to proper topics which are, as I said, moderated and all the feedback is forwarded to CM on weekly basis. What we did was simply to put an order to the way we collect feedback. 

 

What we do not allow is ranting, spamming and flaming, such posts are removed according to the rules of the game, particularly 2.3.23, 2.3.24, 3.2 and 3.3. 

 

So, I think you and other mods, and maybe Cedric, should rethink this issue.

 

For something like you describe the purpose is maybe a better name could be 'Report Urgent Issues'.

I wrote previously, forum admins are on it. 

[Erwin_Smith 13]

Forum admins ( CooperO,maf or whoever) listen carefully,

 

 

i have changed the topic from a bug or waht so ever to a compain,

 

here is why, in this picture i was on the winner team, we wont by 30-10 i think cap the points game mode,

 

Edited June 30, 2019 by CooperO
Profanity in the screenshot removed.

[TheCongoSpider 8,942]

Forum admins ( CooperO,maf or whoever) listen carefully,

 

 

i have changed the topic from a bug or waht so ever to a compain,

 

here is why, in this picture i was on the winner team, we wont by 30-10 i think cap the points game mode,

 

 

 

 

What is important to note here is if that player had a premium account or not. Since you scribbled over their rank, we cannot know if that player has a premium account or not. Will you post the original picture? 

[The_Pakistani 16,768]

LoL, complaint about striker hackers n post deleted. Wow. Thanks mods.

[Initiate 1,306]

 

He had premium. We keep explaining that. And please, Please, PLEASE says "score" not "soccer".

What is important to note here is if that player had a premium account or not. Since you scribbled over their rank, we cannot know if that player has a premium account or not. Will you post the original picture? 

You can see faintly that the guy has 4 stars. Anyways, Erwin doesn't understand premium so it's the best explanation, no one else has seen this bug.

Edited June 27, 2019 by Initiate

[Viking4s 10,791]

Forum admins ( CooperO,maf or whoever) listen carefully,

i have changed the topic from a bug or waht so ever to a compain,

here is why, in this picture i was on the winner team, we wont by 30-10 i think cap the points game mode,

 

 

 

This player has Beginner Pass (x2 crystals) plus Premium Pass (x2 crystals) so a total bonus of x4. Premium Pass you can tell because he got 4 stars instead of the standard 2.

 

So you take 174 and divide by 4 you get 43.5 crystals. That number fit between 33 and 61 (player below and above) - those have no pass at all. If you had premium you would had 2*170 = 340 crystals much higher than the 174.

 

On the other hand many players are occasional players which have been playing for a whiles and have lost  the beginner  pass, so someone with it plus premium will stand out. In your team, the bottom one as either premium or beginner pass with 30 crystals - without it he would have 15 crystals.

 

The system works the same for all, and it cannot be cheated because it is calculated on the servers. Sometime their is visual glitch  that show zero for all or use data from your cache. In that case refresh your cache or/and move to Netherlands (closer to the servers).

 

You are relatively new so if you have question about the game ask here: Questions & Answers - FAQ - Tanki Online Forum 

Or visit the Newbies' Discussion 

[Moraine 5,877]

LoL, complaint about striker hackers n post deleted. Wow. Thanks mods.

 

we do not delete posts, we're moving them to proper topics

We move posts for a reason. That isn't new nor urgent issue and hence has been moved to proper topic.

[Bydo 20,120]

Hazel in battles

 

we get both now. we still have players sitting in battles and not playing - way past the 2 minute cut off time. some still sit in Garage or put on pause threw the whole battle.

 

for par core we have been seen a increase of them in MM then normal . if there only doing it in DM then its ok but in CP and other team battles its sort of like sabotaging team battles.

[Guest]

 

LoL, complaint about striker hackers n post deleted. Wow. Thanks mods.

 

we do not delete posts, we're moving them to proper topics

We move posts for a reason. That isn't new nor urgent issue and hence has been moved to proper topic.

 

I had a post here just yesterday that was neither flaming nor irrelevant, yet it's apparently been "moved".

 

Maybe you can tell me where it's been "moved" to?

 

And please don't "move" this post as well.

[Tanker_23 22]

Tanki Online Developers!

I have been playing Tanki Online since 2016 and I have never seen a game as good as this one. But I want to say this. The things that make Tanki Online a game are gold boxes, Juggernaut and containers.

You've ruined these three things with overdrives and challenges updates. Why is that?

1. Gold Boxes: With overdrives update, only those who have overdrive can now catch gold boxes. And that made the game boring.

2. Juggernaut: With the overdrives update, killing Juggernaut is now very easy. That's not good either. Because we just need to press shift to kill jgr. And if we are jgr its very hard to kill many tanks, because if someone presses the shift, we die directly.

3. Containers: We open containers to get animated paint or skin. But now it's not fun to open a container because we can easily get animated paints and skins with the challenges update.

Please remove these updates and try to make the game perfect by fixing some bugs in the game. This is better for all of us. Also, as far as I know, some users get banned for no reason. We'd appreciate it if you could fix it.

[Tanker_23 22]

 

Tanki Online Developers!

I have been playing Tanki Online since 2016 and I have never seen a game as good as this one. But I want to say this. The things that make Tanki Online a game are gold boxes, Juggernaut and containers.

You've ruined these three things with overdrives and challenges updates. Why is that?

1. Gold Boxes: With overdrives update, only those who have overdrive can now catch gold boxes. And that made the game boring.

2. Juggernaut: With the overdrives update, killing Juggernaut is now very easy. That's not good either. Because we just need to press shift to kill jgr. And if we are jgr its very hard to kill many tanks, because if someone presses the shift, we die directly.

3. Containers: We open containers to get animated paint or skin. But now it's not fun to open a container because we can easily get animated paints and skins with the challenges update.

Please remove these updates and try to make the game perfect by fixing some bugs in the game. This is better for all of us. Also, as far as I know, some users get banned for no reason. We'd appreciate it if you could fix it.

 

You dont have to remove challenges but do challenges less often, not every month. 

[terrierist1967 34]

Please can you get rid of the World Cup paints? I don't want any of them, not even my own country! I dislike opening a container to find paint that I would never even think of equipping my tank with. It's just a cheap shot at getting rid of something old and now, unwanted (I guess) by the majority.

[Initiate 1,306]

Whenever I forget my password or even type it with a typo, I rarely get in b/c the numbers and letters to verify if I'm a human are SO HARD. I'm a human, I have better than average eyesight... and yet I can't get it, most of the time. They should be at least a bit easier.

[WhoWantTheSmoke 1,984]

Whenever I forget my password or even type it with a typo, I rarely get in b/c the numbers and letters to verify if I'm a human are SO HARD. I'm a human, I have better than average eyesight... and yet I can't get it, most of the time. They should be at least a bit easier.

I am pretty sure the Devs are aware, since there was a completely new "Robot Test" system in the Test Server, anyway you can put remember me, very helpful 

[Kona_Red 1]

Since the last update, DM is too hard to get stars.  It is more difficult to play than any team mode and now the star rewards are at a much higher level.  Previously one star was rewarded at 5 kills.  Now it has changed to 8 minimum kills.  You can see from this screen shot that the majority of players don't get even one star for participating in an entire battle.  At 15xp per kill 5 wold be 70xp an matches team battles.  8 kills is 120xp and almost double of the level for 1 star in a team battle.

 

This should be corrected as soon as possible.  It should really be only 4 kills for 1 star...you guys went the wrong way!

 

Edited August 7, 2019 by Kona_Red

[TheCongoSpider 8,942]

 

 

From another thread: ▼▼▼▼

 

There is a difference between score and EXP. 

 

You get 15 score for a kill. 

 

You get 10 EXP for a kill. 

 

So 8 kills in team modes is 120 score. But not in DM mode. After the 2nd of August, it was reduced to 10 score for DM. So 8 kills in DM mode = 80 score. 

[Kona_Red 1]

From another thread: ▼▼▼▼

I think DM is most players least favorite mode.  This added difficulty makes playing DM even less appealing.  Why should playing in DM mode have a star penalty built in?   If score has been reduced for DM then the threshold for stars needs reduction also.  Something like a score of 40 or four kills for one star.

[lssimo 1,559]

 

 

 

 

 

Edited August 9, 2019 by lssimo

[wolverine848 13,097]

 

 

 

 

 

It's a lot easier to get kills when targets don't have protection.   ;)

 

Remember when Magnum came out and no one had the modules...

Edited August 11, 2019 by wolverine848