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Restart the servers more than once a day


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Most of us would probably agree that the servers are having massive issues. Everyone hits you behind walls, everyone clips/spawns into other tanks, people start spinning because of connectivity issues, ... and so on (my ping and connection are both great, it's not a problem on my end).

So why not make the servers restart more than once a day, maybe every 6 hours or something like that? I'm pretty sure it would help, and since restarting them takes only a couple of minutes, it shouldn't be that annoying.

Edited by Son_Goku
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Valid

The connectivity issue largely depends on one's sole net connectivity. Even if you have a good internet, that doesn't imply that the enemy has a particularly fast one, thus you experience these lags because the other side may be at fault.

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5 hours ago, NikmanGT said:

Valid

The connectivity issue largely depends on one's sole net connectivity. Even if you have a good internet, that doesn't imply that the enemy has a particularly fast one, thus you experience these lags because the other side may be at fault.

I agree, but it's 100% not only the players' connection that is causing problems.

Tanki is the only game in which my ping is sometimes spiking from an average of 15 into the 300s for a very short period of time, in which everything possible is lagging, flags get dropped on their own etc. When the ping is stable again, everyone in the chat complains about a short lag. I'm pretty sure that would happen less often if the servers restarted more than once a day

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As a short explanation, I don't think restarting servers more often will really improve them, and it could be less fun to have more server restart

Detailed explanation with a deep explanations of my thoughts can be found here: 

Spoiler

Looking it this way...it could be a good idea to restart the server, but this isn't really the best way to suddenly fix it's issues unfortunately. It might perhaps have some effects on it on the short term, but this isn't really the main solution. As an easier example, imagine you have internet issues with your router, restarting it could perhaps make a few differences, but this won't suddenly change your internet and have it suddenly being powerful if at first, it isn't really powerful.

Sadly restart isn't necessary the solution that'll fix everything (sadly), yes, it is true that it can fix a lot of issues, and more than once I've personally been grateful for that, but it cannot solve everything sadly. Restarting a server indeed makes it more performant and more stable, but doing this once a day should be enough to fulfill this requirement. In addition to my sentence before, according to some google researches: "a server should be restarted once a month" for it to be stable and performant, so I let you guess the result it should give if the server is restarted daily (you can click here to view a screenshot of the research).

As for 6 hours, the issue is that it would be a bit too early, there are 24 hours in a day, so you'd have to restart it 4 times, even though, restarting it one time could be enough. The server is mostly restarted to add the updates/changes when there are any, or just to reset the chat, the battles, and in some special cases, it is suspended to fix issues. But it would not really be fun to restart it 4 times in a day for players who likes to play in the game...and after all with an effect that'll likely won't really change much unfortunately. Restarting it every 6 hours means doing a battle reset 4 times, a chat reset 4 times, disconnect players 4 times.

For the issues you encounter, or for the issues players could encounter, that'd be better to deal with it in a case per case, at most per group if the issues are the same for a majority of players. There are wiki articles if you'd like for you, or perhaps for some friends you might want to help that has a list of solutions to ping/fps issues you can do on your end, this can always help you to improve your gameplay regarding fps/ping, you can as well send me a PM if you'd like some assistance with an issue of such in the game I'd be pleased to help you ?.

As for the issues about the servers themselves which does not come from your computer, I guess some solutions could indeed be found, but I don't believe restarting the servers every time will really be efficient and if this is the best solution.

Please consider it as my personal opinion, there's nothing supposed to be offensive, those are just my thoughts about the suggestions.

Sincerely yours,

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1 hour ago, Sabry.Superman said:

As a short explanation, I don't think restarting servers more often will really improve them, and it could be less fun to have more server restart

Detailed explanation with a deep explanations of my thoughts can be found here: 

  Reveal hidden contents

Looking it this way...it could be a good idea to restart the server, but this isn't really the best way to suddenly fix it's issues unfortunately. It might perhaps have some effects on it on the short term, but this isn't really the main solution. As an easier example, imagine you have internet issues with your router, restarting it could perhaps make a few differences, but this won't suddenly change your internet and have it suddenly being powerful if at first, it isn't really powerful.

Sadly restart isn't necessary the solution that'll fix everything (sadly), yes, it is true that it can fix a lot of issues, and more than once I've personally been grateful for that, but it cannot solve everything sadly. Restarting a server indeed makes it more performant and more stable, but doing this once a day should be enough to fulfill this requirement. In addition to my sentence before, according to some google researches: "a server should be restarted once a month" for it to be stable and performant, so I let you guess the result it should give if the server is restarted daily (you can click here to view a screenshot of the research).

As for 6 hours, the issue is that it would be a bit too early, there are 24 hours in a day, so you'd have to restart it 4 times, even though, restarting it one time could be enough. The server is mostly restarted to add the updates/changes when there are any, or just to reset the chat, the battles, and in some special cases, it is suspended to fix issues. But it would not really be fun to restart it 4 times in a day for players who likes to play in the game...and after all with an effect that'll likely won't really change much unfortunately. Restarting it every 6 hours means doing a battle reset 4 times, a chat reset 4 times, disconnect players 4 times.

For the issues you encounter, or for the issues players could encounter, that'd be better to deal with it in a case per case, at most per group if the issues are the same for a majority of players. There are wiki articles if you'd like for you, or perhaps for some friends you might want to help that has a list of solutions to ping/fps issues you can do on your end, this can always help you to improve your gameplay regarding fps/ping, you can as well send me a PM if you'd like some assistance with an issue of such in the game I'd be pleased to help you ?.

As for the issues about the servers themselves which does not come from your computer, I guess some solutions could indeed be found, but I don't believe restarting the servers every time will really be efficient and if this is the best solution.

Please consider it as my personal opinion, there's nothing supposed to be offensive, those are just my thoughts about the suggestions.

Sincerely yours,

It depends on what kind of server we're working with, regarding the one restart a month. If you were to restart a game's servers just once a month, you would have a WAY worse gameplay experience.

As you said, restarting it 4 times a day would mean disconnecting the players 4 times a day, resetting the chat 4 times a day, ... and that is exactly what it should be doing more often. As far as I know, one of the main purposes of restarting a game's servers is for flushing its RAM/CPU load to make it more responsive afterwards. During the daytime for the EU community (that's when the most players are logged in, I think), let's say 12 hours after the current restart schedule, there's surely so many players who are idling/are AFK who take some server load, there are lots of chat messages that also take some server load, ... and with everything else it adds up to a point that the server can't handle anymore, resulting in lag. Lots of games have multiple server restarts to prevent lag this way, take a look at the unofficial GTA servers, Minecraft, ...

Every 6 hours a day is probably a bit too extreme tho, I gotta give you that. I know that restarting a server doesn't fix everything, but by flushing its load at least one more time somewhere around the peak times, you might be able to prevent at least some of the issues it's currently running into.

Edited by Son_Goku

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18 minutes ago, Son_Goku said:

It depends on what kind of server we're working with, regarding the one restart a month. If you were to restart a game's servers just once a month, you would have a WAY worse gameplay experience.

As you said, restarting it 4 times a day would mean disconnecting the players 4 times a day, resetting the chat 4 times a day, ... and that is exactly what it should be doing more often. As far as I know, the main purpose of restarting a game's servers is for flushing its RAM/CPU load to make it more responsive afterwards. During the daytime for the EU community (that's when the most players are logged in, I think), let's say 12 hours after the current restart schedule, there's surely so many players who are idling/are AFK who take some server load, there are lots of chat messages that also take some server load, ... and with everything else it adds up to a point that just makes the servers run into issues. Lots of games have multiple server restarts to flush the loads, take a look at the unofficial GTA servers, Minecraft, ...

Every 6 hours a day is probably a bit too extreme tho, I gotta give you that. I know that restarting a server doesn't fix everything, but by flushing its load at least once somewhere around the peak times, you might be able to prevent some of the issues it's currently running into.

Quote

and that is exactly what it should be doing more often.

Issue with doing more often, in my opinion is that first it won't be much appreciated to be more often disconnected when you're in battle, and there are no really high chances that it will really guarantee a better server quality. When servers are restarted, this is mostly because there are no other choice, e.g implementing an update/change, working on the servers, or just doing a game reset. Doing it more than once is too much in my opinion.

 

Quote

but by flushing its load at least once somewhere around the peak times, you might be able to prevent some of the issues it's currently running into.

Not even sure for that, at least for the short term. I agree about the servers, and that perhaps solutions will be found, but I don't think this is the best solution.

 

Quote

It depends on what kind of server we're working with, regarding the one restart a month. If you were to restart a game's servers just once a month, you would have a WAY worse gameplay experience.

For that, yeah, those were mostly security servers, but game servers once a day is actually enough for it's performances and it's stability

 

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As far as I know, the main purpose of restarting a game's servers is for flushing its RAM/CPU load to make it more responsive afterwards.

On the long term, I 100% agree, but on the short term, I don't think it will instantly affect it.

 

Also, servers lags indeed sometimes happens, but it does not take more than 3 seconds, then it immediately fixes it itself, if there are deeper issues, those are likely internet issues, that'd as well be too excessive to restart the server for some lags that takes not more than 3 seconds before being fixed in my opinion.

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By the way, Didn't we have maintenance break ( a few 1 to 2 years ago)! here, question is: would it save ping and fps issues ? I think, there is an urgency of bringing it back to save data base of whole game to avoid such (few days ago severs down) events making data base loss. a kind of daily or weekly back up.

Edited by SulfuricAcid
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3 hours ago, SulfuricAcid said:

By the way, Didn't we have maintenance break ( a few 1 to 2 years ago)! here, question is: would it save ping and fps issues ? I think, there is an urgency of bringing it back to save data base of whole game to avoid such (few days ago severs down) events making data base loss. a kind of daily or weekly back up.

I'm not really sure what you mean by solving ping and FPS issues, but if you mean lowering the ping, that's not really possible. In Tanki many players have such a high ping because they're just too far away from the servers. Popular competitive games have servers in every region, meaning if you're from let's say the US you play only on US servers to reduce your ping, and not on European ones. Tanki on the other hand has their servers only at one location in Europe, as far as I know (we know why that's the case). Meaning if you're from the US or anywhere not close to Europe, you will still always be connected to EU servers, your ping can only be high in such a case since you're just too far away. You can't fix that with current technology. And server performance doesn't affect FPS.

 

On 5/22/2022 at 2:01 AM, Sabry.Superman said:

Issue with doing more often, in my opinion is that first it won't be much appreciated to be more often disconnected when you're in battle, and there are no really high chances that it will really guarantee a better server quality. When servers are restarted, this is mostly because there are no other choice, e.g implementing an update/change, working on the servers, or just doing a game reset. Doing it more than once is too much in my opinion.

 

Not even sure for that, at least for the short term. I agree about the servers, and that perhaps solutions will be found, but I don't think this is the best solution.

 

For that, yeah, those were mostly security servers, but game servers once a day is actually enough for it's performances and it's stability

 

On the long term, I 100% agree, but on the short term, I don't think it will instantly affect it.

 

Also, servers lags indeed sometimes happens, but it does not take more than 3 seconds, then it immediately fixes it itself, if there are deeper issues, those are likely internet issues, that'd as well be too excessive to restart the server for some lags that takes not more than 3 seconds before being fixed in my opinion.

Of course no one would appreciate being disconnected more times, but if it was only one more restart during EU daytime, taking just a couple of minutes, would it really be that annoying? I wouldn't really care about it, at least.

I can obviously not guarantee if it were to do wonders, but I know from experience on other games that it can actually be like life changing. Unofficial GTA servers as an example become unresponsive after a while, nothing would be in sync anymore since the servers are not able to keep up at some point. That's why they restart them every 4-6 hours, everything becomes more responsive after the restart and everyone is happy ?

I'm 100% sure that Tanki does not experience as heavy loads as GTA does, so it could be that it wouldn't really be that helpful. The devs could still surely investigate a bit into it, it's time they try to do something about these server sided issues anyway.

Edited by Son_Goku

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Of course no one would appreciate being disconnected more times, but if it was only one more restart during EU daytime, taking just a couple of minutes, would it really be that annoying? I wouldn't really care about it, at least.

What I mean it that it could just suspend the battles, and more than once, which could be an issue, and restarting a server with only this purpose wouldn't be reasonable in my opinion. Restarting a server takes times, and this is not something which is the most appreciated by everyone. Doing it once a day could be acceptable, but more than once could just create problems due to the servers being suspended more frequently.

 

Quote

I can obviously not guarantee if it were to do wonders, but I know from experience on other games that it can actually be like life changing. Unofficial GTA servers as an example become unresponsive after a while, nothing would be in sync anymore since the servers are not able to keep up at some point. That's why they restart them every 4-6 hours, everything becomes more responsive after the restart and everyone is happy 

Yeah, but for GTA, I guess this is a global issue, the only global issue in TO, like I said would perhaps be a bug for 3 seconds, it's not really worth to restart servers for a 3 second bug in my opinion.

 

Quote

I'm 100% sure that Tanki does not experience as heavy loads as GTA does, so it could be that it wouldn't really be that helpful. The devs could still surely investigate a bit into it, it's time they try to do something about these server sided issues anyway.

I agree, perhaps some solutions about such bugs could be found, but I don't think restarting the servers would be the best one. Perhaps some algorithms for optimization would help. I've personally tried some of such algorithms for my projects and it helps a lot for it's performance.

 

Sincerely yours,

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22 hours ago, SulfuricAcid said:

By the way, Didn't we have maintenance break ( a few 1 to 2 years ago)! here, question is: would it save ping and fps issues ? I think, there is an urgency of bringing it back to save data base of whole game to avoid such (few days ago severs down) events making data base loss. a kind of daily or weekly back up.

I did not get answer of my first part of question. @Marcus you please come here an give me answer.  why there is no more maintenance break? we had it almost 3 years ago.

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