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Password error cooling


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After I input the wrong password in the client for many times, when I input the correct password but can not enter the game, is there any error cooling? If so, how long will it last?

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On 6/24/2022 at 5:34 PM, Mihoyo said:

After I input the wrong password in the client for many times, when I input the correct password but can not enter the game, is there any error cooling? If so, how long will it last?

are you sure you typed the password correctly, normally you can type your password mutiple times wrong and after you still can join. mayby caps lock was turned on while typing 

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On 7/9/2022 at 12:34 PM, Poeiaah said:

are you sure you typed the password correctly, normally you can type your password mutiple times wrong and after you still can join. mayby caps lock was turned on while typing 

@Mihoyo Did you receive your answer ?

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