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Requesting to unblock my account.


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Hello I hope you are doing great. Tanki support is not replying me since 7-8 days on gmail i sent them this content on gmail (this is the issue) "Please help me unblock my account as it says that i transfered or buy/sell or share my account. But i didnt do any of these. Actually i used to play in different PC now im using different PC that might be the issue or something. But please help me return my account because i used to play alot with this account and i have memories i logged in last time 1 year ago i just want to refresh my memories." after 1 day they sent me an email in which they required the neccessary informations it was about 10-13 questions(which i cant show you here) i gave them all correctly and today is the 8th day. and then they told me that they wll try to resolve my issue in maximum 7 days. 

 

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On 11/11/2024 at 11:18 PM, Smoke.Trees said:

Hello I hope you are doing great. Tanki support is not replying me since 7-8 days on gmail i sent them this content on gmail (this is the issue) "Please help me unblock my account as it says that i transfered or buy/sell or share my account. But i didnt do any of these. Actually i used to play in different PC now im using different PC that might be the issue or something. But please help me return my account because i used to play alot with this account and i have memories i logged in last time 1 year ago i just want to refresh my memories." after 1 day they sent me an email in which they required the neccessary informations it was about 10-13 questions(which i cant show you here) i gave them all correctly and today is the 8th day. and then they told me that they wll try to resolve my issue in maximum 7 days. 

 

You can try using the form for restoring access to your account, or you can check this page for information on how to contact them through email.

Edited by krokorok

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