It seems like a bug, I'll forward it. You can report other bugs you find in HTML5 Bug Reports. Closed.

Post moved.

Done, thanks for reporting!

Post merged.

Try downloading the HTML5 client from this page; HTML5 Client

Post merged.

It's normal, you can also get crystals from Coinboxes. the full list can be found here Because you can purchase ultra containers from the shop.

Post merged.

Hi, the issue has been reported.

Answered, closed.

Post moved. In the forum, players can have 2 different groups, general and advanced. More info is available in this wiki page; Forum Groups

In case it's starting to happen more often you can try clearing your client/browser cache or re-install the client.

It seems like a bug. How often is it happening to you?

There's nothing you can do about it. As you have been told, you got to be patient. Answered, closed.

Post merged.

No damage is usually caused by problems in your internet, make sure your connection is stable and also take a few minutes to read this article; How to reduce lags We have reported the gray screen bug in previous reports but we will report it again. As of now, it seems like the only solution is to re-open the game.

Post merged.

Answered, closed.

Answered, closed.

There isn't a way to make a specific offer appear in the shop, you have to be patient and wait for it. Answered, closed.

Have you tried the normal solutions? (clearing the browser/client cache or re-installing the client)

Answered, closed.

Topic merged.

Congratulations to @DaringDeer on becoming a full Wiki Editor! ?

We will look into it, thanks!