Bugs and Glitches Reports [Closed]

[Spy 14,687]

1 hour ago, Eithern said:

 

We still have not received a detailed explanation to this update. I am quite sure it's not a bug.

[Bydo 20,119]

system is taking close to a minute to open shop / collect rewards / refresh page / then in garage its slower around 45 seconds ..

battles are not balanced you have one side full and the other side in assault about 5 players or less.

[Eithern 412]

1 hour ago, Spy said:

We still have not received a detailed explanation to this update. I am quite sure it's not a bug.

I hope it is, otherwise I'll be forced to swich to another hull, because now hornet is completely useless

[Joeguy 941]

Every time there is an event map and the player count goes over 8000 things start to slow down.  Now with 14,500 online many things have almost stopped completely.  It takes forever to get into Garage and changing equipment is very time consuming.  Changing missions is super slow and the Showcase requires a log-out/log-back-in to claim a reward...nothing happens with just a click.  Claiming a Daily Mission frequently requires this logout/login process...for every mission!

if this were just once or thrice, it would would be excusable, but this happens during EVERY SINGLE EVENT when there is an event map!  Tanki knows there will be greater traffic.  Why not plan ahead and put on more server power?  Why compromise the experience of the extra players that log in for events...maybe they might come back if things ran as smoothly as they do normally.

Have an event...add more server power.  Or, don't have an event map....SIMPLE!

 

 

Edited October 31, 2020 by Joeguy

[destroyer21873 28]

Hey currently right now in game everyone is lagging right now for some reason

[Bydo 20,119]

been noticing most of the day star mission stars are taking longer to load onto scores .. been in battles most of the day and I should be way higher in score..

Edited October 31, 2020 by Bydo

[Thankxtu 286]

When will you guys fix the bug in html where you cant move your hull when you join a game. Its even happening in DM. Heck there was a gold right in front of me when I spawned but I couldnt move and had to refresh the page to continue playing.

[Spy 14,687]

43 minutes ago, Thankxtu said:

When will you guys fix the bug in html where you cant move your hull when you join a game. Its even happening in DM. Heck there was a gold right in front of me when I spawned but I couldnt move and had to refresh the page to continue playing.

It usually happens when you are viewing another tab while entering a match. 

[Zackery459 367]

18 hours ago, Joeguy said:

Have an event...add more server power.  Or, don't have an event map....SIMPLE!

Well, it doesn't work that way "simply." The developers would have to upgrade the servers, which costs more money. Also, I would assume they wouldn't upgrade them for a temporary time anyways. If they were going to upgrade them, it would and should be a permanent fix.

[mrvomit 106]

On 10/30/2020 at 3:53 PM, Parkour.legend said:

have tried everything but just the html clients battles are not loading everything else is working fine, ive tried the cache stuff and eerything doesnt seem to work, shouldnt be an internet issue cuz i do play flash client and then browser html version and they work perfectly fine, but just the battle fails to load in the html client and says the aove picture i sent

 

i literally just said the same thing i said before but the things uve mentioned arent its solution either so idek

always had that on client. Web works but laggy , client has all that you have and more ( like i have to restart 10 times and is either a sudden grey scrteen or one of those errors) . DEFINETELY bugs,  since a lot of time.You can erase cache , delete the tanki folder where client cache is .. nothing .If it works, works for a couple. Me , you  and many others  that  gave up to report. . I would give up on client if not for the mopre lag in web.
WHICH res you are trying to play on your screen?  I have a 4k monitor  maybe that is related ( just a guess i switched and still the same but who knows) .

Edited November 1, 2020 by mrvomit

[Bydo 20,119]

wow what happened... was in a battle in Jug all system A' OK ... now I can't even get back on line to battle.. all other connections for me work but tanki battle page.. been trying to get back on but still not working,

 

System is back to normal .. was choppy for a bit but ok now..

 

 

Edited November 1, 2020 by Bydo

[Thankxtu 286]

6 hours ago, Spy said:

It usually happens when you are viewing another tab while entering a match. 

Well I dont think I can wait for 4 min for a battle to start while staring at the loading process.

[Pozemka 1]

Ok, so i have a problem. I completed the special missions "the witches' eye" and whatever the second one was called, and received the 3 total ultra containers.

then i went to open my new ultra containers. then they dissapeared without giving me anything

they vanished. this isn't aipril fools day. 

how can i get my 3 ultra containers back? (is it even possible?)

pictures here: https://imgur.com/gallery/FH2LIWa

 

Edited November 1, 2020 by KryptonRaptor
pictures added.

[Spy 14,687]

1 hour ago, KryptonRaptor said:

 

You probably received your rewards. Please contact the tech support via this form and they will either tell you what you got from these containers you give you new ones.

[Bydo 20,119]

9 hours ago, Bydo said:

wow what happened... was in a battle in Jug all system A' OK ... now I can't even get back on line to battle.. all other connections for me work but tanki battle page.. been trying to get back on but still not working,

 

System is back to normal .. was choppy for a bit but ok now..

 

 

Ok this was working this morning.. but now since I returned from a break Its back.. every time I go into a battle this thing now pops up. from time to time it will return and when  you click on the restart button it will take you back to the same page.

this also just happened.. went into a battle all seemed ok. part way into the battle this thing pops up and stops my battle time . taking a good 2 minutes off my time

Edited November 1, 2020 by Bydo

[Joeguy 941]

On 11/1/2020 at 3:36 PM, Zackery459 said:

Well, it doesn't work that way "simply." The developers would have to upgrade the servers, which costs more money. Also, I would assume they wouldn't upgrade them for a temporary time anyways. If they were going to upgrade them, it would and should be a permanent fix.

"I would assume they wouldn't upgrade them for a temporary time anyways"

OK, so don't have event maps if they don't have the capability of making them run smoothly.  But...

 

...They already have servers that can handle 130,000 players at a time.  They had over 100,000 players online at peak times for years and years and somehow the servers handled the load.  So why is it now that everything starts to deteriorate every event with a map at only 8000 players online and by 15,000 players, many many lag like issues almost make the game impossible to play?  It's 85000 less players than previously!

It has something to do with event maps.  It happens every single event with a map.  Every single one without exception.  Maybe it's not servers, maybe it's something else, but whatever it is, the devs should try to fix it.  Next event map (Christmas) it will happen again.  Get ahead of the situation and fix it before hand, because the exact same problems will happen again.

Today the event map is gone and everything is running smoothly....no event map.  Servers, bad coding, whatever, it will occur again with the very next event map so find and address the problem that the event maps cause and correct it or don't have event maps.

 

 

[Ninja 10,468]

3 hours ago, Joeguy said:

 

You could be totally correct in that it may be event maps are unoptimized but you also ignore the fact that it's quite likely that Tanki has switched server providers or changed their plan since the 100k+ days. 

[Parkour.legend 3]

4 hours ago, Ninja said:

You could be totally correct in that it may be event maps are unoptimized but you also ignore the fact that it's quite likely that Tanki has switched server providers or changed their plan since the 100k+ days. 

100k+ days damn thats kinda sad isnt it , matbe thats why this topic is also very very useless, maybe u guys try ur best but damn i almost never see anyone getting a solution to there problem , damn RIP tanki

[Zackery459 367]

13 hours ago, Joeguy said:

 

As Ninja said, it is very true that they are possibly more unoptimized compared to the normal maps that we play on a daily basis, since they only use those maps once a year (or even less). Again, you have to think of the game like a business though. Yeah, they might have had servers that could handle that amount of people years ago, but since we are not seeing the amount of people that we used to, then why would the company pay more for such premium features? If we have that amount of players again, I am sure the company would make adjustments to that, since it is something that they "need" vs something that they "want."

6 hours ago, Parkour.legend said:

100k+ days damn thats kinda sad isnt it , matbe thats why this topic is also very very useless, maybe u guys try ur best but damn i almost never see anyone getting a solution to there problem , damn RIP tanki

Unfortunately, we do not have a solution the problem. We are only Helpers that help out the game in its certain areas. Any game updates or in-game solutions is solely based on the company's and developer's opinions and discretion.

[Venerable 2,967]

Can bugs of the mobile version also be posted here? Or should they be posted somewhere else like Let's Discuss TO Mobile?

[Foo 22]

Using freeze in Juggernaut mode is very glitchy. If you play with freeze, then get the juggernaut, die and play with freeze again, you will not be able to shoot.

Freeze(Normal) => Juggernaut => Freeze (Bugged)

[Spy 14,687]

45 minutes ago, Cee said:

Using freeze in Juggernaut mode is very glitchy. If you play with freeze, then get the juggernaut, die and play with freeze again, you will not be able to shoot.

Freeze(Normal) => Juggernaut => Freeze (Bugged)

This is a known issue, we have reported it before but I will add it to the report again.

[ALEX22THEBEST 789]

This bug is very old, but is not still fixed!

[wolverine848 13,097]

Opened 15 containers today.

Two of the rewards were augments (surprised!).  Reinforced Gun Carriage and Destabilized Plasma.

I see the RCG in my garage but not the DP.   What happened to the DP?

[TheCongoSpider 8,942]

12 minutes ago, wolverine848 said:

I see the RCG in my garage but not the DP.   What happened to the DP?

That's for Ricochet.