Complaint Book

[r_GaIaxy2 8,611]

All i want is an answer to why Tanki has bias towards the Russian and Brazilian Communities, and why they ignore the U.S.A and Canadian Communities.

A bit unfair, yeah, but remember that this game is mainly based in Russia and has another base in Brazil. It seems logical that they celebrate their home festivities before others. 

[Darkest 158]

A bit unfair, yeah, but remember that this game is mainly based in Russia and has another base in Brazil. It seems logical that they celebrate their home festivities before others. 

I understand that completely, but that still doesn't mean they should celebrate the major festivities of other countries. And I'm not saying a week of 50% discounts and quadruple funds, just a weekend small sale and maybe a giveaway or something. Anyways, there's nothing I can do about it, so I'll stop ranting now.

Edited June 5, 2017 by Darkest

[Blackdrakon30 2,943]

I just want to second some complaints that have been mentioned here recently: The rank brackets currently seem way too large (for my liking, anyways). I'm currently a Colonel, but unfortunately this means that a massive majority of my naturally-available battles have players who are Marshals and above in them, or at the very least have people with M3 Kits at Lieutenant General. There are very few battles naturally made by the server that go from Major General or Brigadier and downwards, which would be a much better auto-rank range for M2-centered servers. It puts everyone at more equal grounds.

 

So I'd personally like to see either the size of rank brackets reduced, or to see battles more tailored towards the modification level that is used most commonly on the respective server. For example, EU6 would have battles that are mostly M2 rank brankets, while EN1 would have high rank brankets that are better for players with M3s. 

[OKDad70 862]

Zero supply is bad. It cannot be on for team battles. Remove it, and don't bring it back on future holidays. Overdrive eliminates all possibility of a team recovering after it gets behind.

 

The cooldown changes during birthday celebration were bad. Don't leave it. Put supplies and cooldown back as it was.

 

 

I may have missed it somewhere obvious.. but what are those boosts that the percentage charged or whatever is at the bottom of the screen next to the other boost, toward the left with the star in it? I've tried to dig around the internet and several sites, but haven't found any information about how to use it or if it's something that happens automatically (why it happens).

It is called Overdrive (or zero-supply). Hopefully it will be taken back out of the game. It was an interesting idea for holiday that ruins team matches. Click the shift key after 100% to activate all supplies without affecting your other supplies (which may or my not be in cooldown). Note that it will do the same for nearby teammates within about a tank-length or so.

[CentralScrutinizer 4]

I HATE the way the servers are configured now.  It allows the strong to prey on the weak.  It Sucks.

 

Logged in tonight to do my mission (earn cry in battles, easy enough)... as Colonel it puts me in EU6.  EVERYONE outranks me.  And very few battles to choose from.  I switch to EU7.  Same.  EU8.  Same.  EU9.  Same.  I went all the way to EU17, and there were teams of high-rankers just waiting for someone to join so they can annihilate them.  THAT is what the new server configuration is doing.  It sucks.  I can handle lag.  I can handle bugs.  I can't play a game that's stacked against me from the start.  I think I'll have to quit tanki, and that sucks.

Edited June 6, 2017 by CooperO
Political reference removed.

[BlackWasp777 4,498]

Another thing was THE GAME. Like what the hell Tanki. People in the Northern Hemisphere want to participate and you make it at 5:00 AM in the flippin' morning for us??? How hard is it to have the individual video release times for each timezone?? I'm getting really sick of the favouritism going on in Tanki.

While I can not answer all your questions, the thing with the timezones is not as easy as it looks.

 

You can not simply release the same video for different timezones, at individual times, because all players would simply look it up in the community that released it first. It is no problem to look at russian vlogs and such stuff, and the same is with the game.

If you like to have this solved improved, you would need to make 12 versions of the video for each day, which are released each 2 hours; and each participant would need to say during his registry, in which time-zone he likes sto participate in the game (so that the system knows, which answers are the correct ones for his timezone, while answers from different timezone videos would be wrong for him).

By doing this, a rather complex event like The Game would turn into a logistics nightmare, multiplying the effort by 12 at least.

 

If you have a proposal for a community event, then you can propose it.

I do not know, how much resources Tanki has to spend on creating events (decorations, calculation of give aways, gift designs, advertisements, ...) but I am sure they are limited. So.. it seems rather likely to me, that they spend their work time on events that are

a - are widely known

b - cover the most then possible of their community

 

So I say thanks for teaching us that Canada is 150 this year - happy birthday (whenever it takes place) :)

[OKDad70 862]

Complaint? Isida!

 

(Need I say more?)

[USMC_Tank_Commander 86]

COMPAINT!!! THIS NEEDS TO BE CORRECTED LIKE NOW!!!

 

I am tired of all of these junior ranking tankers buying turrets and hulls that they are not ranked for.  For example: a tanker with an M2 Smoky and M2 Hunter is not elegible for an M3 until purchase the hull and possess the rank of Marshal.  Of course the tank could be micro upgraded 100%.  In essence purchasing the turret and hull of an M3.  HOWEVER, some players can go and buy a kit that has a turret that has an M grade above what they are rank elegible for.  Allowing the player to micro upgrade this higher system.  Thus creating an overpowered and unbalanced game play.

 

My recommendation is this.  For players who buy a kit but are not ranked. Give them the M system for their rank that is 100% micro upgraded.

[Fluffy_Puppy 590]

Complaint? Isida!

 

(Need I say more?)

Yes, please explain.

 

My complaint is all of the Russians...they're druggers and you can't understand what they're saying...and it's really annoying. Yesterday there was a Russian talking to me but I couldn't understand what he was saying. Can't we go back to having EN and RU servers?

[WaspShaft98 114]

Why are players using m0 equipment able to join battles where you should have m2s?

 

I had 3000 score in polygon battle, and nobody on the other team had even 2200, and I lost the match because half my team was using m0 (at Third Lt. rank battle on my other account).

 

I asked teammates to leave and vote the weak players, but either they didn't or battle mod never came.

 

Why do you allow this to happen?

 

These players using m0 should be banned from high rank battles, and should play amongst themselves.

 

What is tanki going to do with such players? Why do good players have to suffer because these weak players who have m0 and can't turn their turret join their team?

[CooperO 7,956]

Why are players using m0 equipment able to join battles where you should have m2s?

 

I had 3000 score in polygon battle, and nobody on the other team had even 2200, and I lost the match because half my team was using m0 (at Third Lt. rank battle on my other account).

 

I asked teammates to leave and vote the weak players, but either they didn't or battle mod never came.

 

Why do you allow this to happen?

 

These players using m0 should be banned from high rank battles, and should play amongst themselves.

 

What is tanki going to do with such players? Why do good players have to suffer because these weak players who have m0 and can't turn their turret join their team?

The upcoming matchmaking system is aimed at solving this problem. Hopefully it will be released soon. However, it's not always easy to judge if a player is deliberately playing poor and using bad equipment or if the player is just not very good at playing or at managing his or her crystals.

By the way, if you want to know if at least 25% of the players voted someone: check the top of your window (where it shows if someone captured a flag and if a gold will be dropped), a yellow message saying 'your report has been sent' will show up if at least 25% of the players in the battle voted. Only then, battle moderators will see the report. Though even in those cases, it's not always possible for a battle moderator to respond unfortunately. 

[WaspShaft98 114]

The upcoming matchmaking system is aimed at solving this problem. Hopefully it will be released soon. However, it's not always easy to judge if a player is deliberately playing poor and using bad equipment or if the player is just not very good at playing or at managing his or her crystals.

By the way, if you want to know if at least 25% of the players voted someone: check the top of your window (where it shows if someone captured a flag and if a gold will be dropped), a yellow message saying 'your report has been sent' will show up if at least 25% of the players in the battle voted. Only then, battle moderators will see the report. Though even in those cases, it's not always possible for a battle moderator to respond unfortunately. 

Read my post carefully. I had 3000 points which obviously means I wasn't playing non-pro battle, for which match-making is coming.

There will be no match-making for pro battles.

 

I can adjust rank brackets, but what prevents a high rank player from joining with m0 equipment?

 

There should be a minimum m-level for each battle, or give us an option in pro so that we can choose minimum m-level along with rank.

 

I won't post this in ideas section, because even after 10 pages full of discussion and approvals, nothing ever gets implemented in the game.

[BlackWasp777 4,498]

Read my post carefully. I had 3000 points which obviously means I wasn't playing non-pro battle, for which match-making is coming.

There will be no match-making for pro battles.

 

I can adjust rank brackets, but what prevents a high rank player from joining with m0 equipment?

 

There should be a minimum m-level for each battle, or give us an option in pro so that we can choose minimum m-level along with rank.

 

I won't post this in ideas section, because even after 10 pages full of discussion and approvals, nothing ever gets implemented in the game.

Sorry that you had a bad game.

 

In the last live stream Hazel pointed out an example for matchmaking where he talked about entering an xp/bp battle via the matchmaking system. So while I am very convinced that the early matchmaking will only provide normal battles, I am not fully convinced that it will never ever feature a second way into more complex scenarios later on.

 

Regarding the limitation of gear's M-levels, a similar idea already exists in the ideas section.

 

but I guess you have left the ranks in which this is a problem, by the time the developers will find time to take care about this. I use to play poly CP quite often the last months, and the lowest gear I saw was M2.

[NastyCaptKlutz 20]

Don't like all the servers runing together, Seems like a lot of non-English players have better tanks for the same or lower rank level, (they are probably better players as well) but the balance seems skewed.

[DieselPlatinum 5,121]

Can you make it so that kills and deaths in parkour format don't count towards the players kills, deaths, and K/D in their profile?

 

The reason I asked this is because many players who are too lazy to raise their K/D in other battles just do in parkour battles. Which I believe is abuse of a feature.

 

And once this is in, then we'll see what would be the next reason for purposely killing in parkour.

[USMC_Tank_Commander 86]

I just love how my complaint has been glossed over...  Tanki exhibits negative inversion of pressure.

[Ben_Boy 3]

I have heard about the consideration of adding the new supply "overdrive" to the game permanently. As of the way the supply is right now, without major tweaking, this will not be a good idea.

 

The reason people want this update is because they know that if you guys add it they won't have to pay for supplies anymore. This may be the case, but in the long run, it will also majorly effect the game. Think about it like this... Right now, people purchase supplies with crystals. This benefits Tanki Online because people will continue to spend real money on the game to "drug" as people call it. Obviously, people aren't gonna need to do that with overdrive permanently added, especially on team battles where people can activate the supply on a bunch of their team mates. No people buying supplies = less income for Tanki Online.

 

Not only will this effect your income, but also the gameplay itself. Think about it... The winning team is always going to have a 50%-100% advantage over you. If they're smart, they could find a way to always activate it on all of their team mates. This will therefore be extremely unfair. Thankfully, most people won't do this because of being unorganized. Also, half of the time you won't have ANY supplies activated while an enemy will have ALL supplies activated, or vice versa. Is this fair gameplay? I don't think so.

 

I enjoyed this supply a bit for the short time that it was in the game, but ultimately, it would be a poor choice to add that permanently, and even with major tweaking, I don't really even see the point.

Edited June 9, 2017 by Ben_Boy

[Reddkuest 76]

I'm starting to be really tired of 3/4 of players not understanding the other 3/4. That unified server was a really bad idea for keeping players together and interacting.

 

Also, i've nerver seen so much drugging and one sided battles.

 

Devs, honestly, Matchmaking should have been done BEFORE the unified server update.

 

Russians are literally farming the worldwide community - this is anti-fun, so to speak.

 

Yoyr atempt at getting more players together (as in: unified servers) is going to be, IMHO, a disaster.

 

I'm about to stop playing myself.

[CooperO 7,956]

Read my post carefully. I had 3000 points which obviously means I wasn't playing non-pro battle, for which match-making is coming.

There will be no match-making for pro battles.

 

I can adjust rank brackets, but what prevents a high rank player from joining with m0 equipment?

 

There should be a minimum m-level for each battle, or give us an option in pro so that we can choose minimum m-level along with rank.

 

I won't post this in ideas section, because even after 10 pages full of discussion and approvals, nothing ever gets implemented in the game.

I did read your post carefully, but from saying you were playing a PRO battle at that time, I cannot just conclude that you always play PRO battles, nor can I conclude that the problem only occurs in PRO battles. Also, it does not automatically mean you won't be able or willing to play through the matchmaking system once it's in the game, if that would (partially) solve your issue.

Your suggestion is currently under review in the Ideas & Suggestions section. I personally think it's a good suggestion, however, it's unknown if or when something like this will be implemented.

 

I just love how my complaint has been glossed over...  Tanki exhibits negative inversion of pressure.

The fact that no one has replied to your complaint, does not mean your complaint isn't forwarded to the developers. Imbalance of battles is a big annoyance among players and the upcoming matchmaking system is aimed at improving the balance between two teams. Two good suggestions have been posted here and here. If you want to give you're feedback on those suggestions, you're welcome to do so.

[CooperO 7,956]

Esplanade game just now: 2 mults on my team playing for the other team. 2-3 cheaters on the enemy team. 

Could you describe to us what kind of cheats those players were using? While battle moderators might not always be available to check out the reports in battles, knowing what kinds of cheats are used is important in protecting the game against cheats.

[Moraine 5,877]

Then the mods ban people for no reason (Ostrica spout the party line here)

"Spouting" party line: EN chat mods never ban without reason which was proven over and over again during the years. If you complain about something, at least complain about the proper issues you have, don't make fake ones.

 

And yes, chat mods are aware that players are upset over mults and cheaters and we are really trying to cut them some slack but on the other hand, we cannot allow them to go on rampage in the chat. If you have issues with game violations, kindly send your concerns to Battle admins, post them to EN CM Cedric Debono or here. 

[r_Zuhai1 0]

I would like to see "Welcome back!" gifts returning to the game.

Me2. It is sad that the Welcome Back gifts is gone. I think at least you can give a small gift with simply double Experience and some % more in battle crystals for a few days. It is okay for me without free supplies or crystals in the gift pack. The double experience would let us, who has been away for a month or longer, to get back a bit faster. Please consider to put a small Welcome Back gift.

[CooperO 7,956]

For one example, I shot a sniper (Viking/shaft) with my m4 Viking/m4 thunder with dd 20 times and still could not kill him. He had no thunder protection. That cannot be. That seems to be the main problem is players doing things that can't be done. I don't care if you have 20 million xp and every protection module mued to the max and every turret and hull mued to the max you CANNOT have your equipment any more mued than mine. I am at the max available. So even if you push the 1,2,3 buttons over and over you cannot survive that many hits of m4 thunder on dd. And it makes no difference, I may be playing m4 smoky, or m4 hammer, m3 3/4 Vulcan same thing happen. People survive who cannot survive. And it is only one or two players in the game. I think they have to be running some sort of hack or cheat engine. That is all I can assume.

Are you aware of the fact that there's a bug in the game where you're not able to do any damage, pick up drops, capture or return flags and capture points, until you either refresh, self-destruct or get destroyed? It occurs more often when loading a big map, when running other programs while loading the game or because the computer used to play is low-end. Could it be possible that this happens in your case also? Or does it happen throughout the game and are your teammates not able to destroy those players either?

[Moraine 5,877]

Ostrica - I didn't say eu chat mods. The Russian chat mods are now banning eu players, like you haven't noticed.  A Russian player reports a violation (whether there was one or not) to Russian chat mod and they ban. They don't even know who they are banning and don't even speak English.

 

edit: you know that cheating is rampant in the game but you don't care. It is not your "department."

We're working on the issue caused by merging of the servers by informing Russian and German chat administrators about our chat rules and offering our services to their moderators. We're doing our best to improve the cooperation between our communities and make sure there are no double standards and that players get the best service possible. EN players know that they can & should contact chat admins if they have any issues with chat bans. 

 

As for the battles, you do understand that every admin is in charge of a different part of this game? And that every community has different admins? So it's not that no one cares, we simply cannot deal with matters out of our jurisdiction, such are the rules of the conduct. That's why you can either contact the admin in charge of the violations you complain about or contact CM, who's in charge of us all.   

[USMC_Tank_Commander 86]

Are you aware of the fact that there's a bug in the game where you're not able to do any damage, pick up drops, capture or return flags and capture points, until you either refresh, self-destruct or get destroyed? It occurs more often when loading a big map, when running other programs while loading the game or because the computer used to play is low-end. Could it be possible that this happens in your case also? Or does it happen throughout the game and are your teammates not able to destroy those players either?

Oh I am fully aware of this bug.  And if you are aware of it why hasn't it be squished yet?  My K/D takes a hit with every battle that I enter because my first tank is in this state of jacked the ____ up.  So, as my platoon handler during MOS training in the Marine Corps used to say, "Rectify the G_D ____ed situation and un____ yourself!"