Complaint Book

[theFiringHand 21,351]

Image created by and used with kind permission.

 

Complaint book for Tanki Online

 

Please continue to give us your complaints and reviews regarding latest updates. They help us improve the game at that point and build a better community. As I've always said, there's room for even the harshest of critiques, given that it's delivered with tact, courtesy, politeness, and more importantly, with the intention of improving things.
 

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Do you have an update or recent change to the game you want to complain about? That's perfect! Each complaint is an opportunity for staff to understand what went wrong and to improve such matters - to make those clear, please leave this topic for complaints regarding the most recent changes to the game. 

Kindly refrain from posting any criticism of moderators' actions, as those should be sent to their respective administrator's forum PM.

If you have ideas to improve the game the proper section is - Ideas and suggestions. This topic is only about complaints that players have regarding the game.

Also, this topic is not about reporting other players offending/breaking game rules, for that you have the Violations section. To report technical bugs and issues, you have Bugs & Glitches Reports. To continue discussing the various aspects of the game, please head over the Game Discussion section. 

 

Please do not flood or go off-topic.

 

This topic will be regularly checked to collect your feedback and take it into account when making further changes to the game.

 

Original post by @munjamix

[theFiringHand 21,351]

Purpose of this topic is to raise awareness of helper teams & CM about any malfunctions or urgent problems that might appear after changes in the game, if they happen, so they can be forwarded to developers. It should stay clear of any other discussion so if any matter that needs CM's urgent attention comes up it can be instantaneously spotted and reported. It's all clearly explained in the first post of the topic. You also have a list of all the problems that have been reported so far so there's no point repeating them again. 
 
If you noticed any other bugs and issues in the game, please report them here. Complaints about the work of moderators should be sent via pm to their admins, you can find listing of all helpers here. Ideas and suggestions for the game should go here. Problems with lags should be posted here.

 

For every other complaint, observation and inquiry please find the appropriate topic in Game Discussion section - for example, if you have an issue or an observation related to Matchmaking, post it in already existing topic. Remember that all topics on the forum are moderated and feedback is collected from them too. 
Any posts that are found not to fit this topics' description and purpose will be moved to proper topics in other sections of the forum or removed entirely, in accordance to the rule of the game 3.3.

[Spy 14,687]

Topic restarted.
Original Archived Topic — 6.604 replies

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More info.

[Moisthero 254]

My question fits best the complaint book: please explain why in 2015 you had on weekends over 100K players at the same time, while during the week over 40K, and why now weekends barely scratch 11K and weekdays around 5K? What could have caused this objective change? Have you done any research on this? Do you have any, any, even minimal clue?

I am looking forward to your prompt answer.

Edited December 13, 2020 by Moisthero

[alkyng 3,080]

8 hours ago, Moisthero said:

My question fits bets the complaint book: please explain why in 2015 you had on weekends over 100K players at the same time, while during the week over 40K, and why now weekends barely scratch 11K and weekdays around 5K? What could have caused this objective change? Have you done any research on this? Do you have any, any, even minimal clue?

I am looking forward to your prompt answer.

congratulatoins, you first complaint in this topic.

tbh, I was about complaining yesterday, but when I noticed this topic Refreshed, I cancelled to not be the first complaint

[MrPheonix 17]

Please fix HTML5 physics :'(  I cant even parkour now

[Spy 14,687]

3 hours ago, MrPheonix said:

Please fix HTML5 physics I cant even parkour now

Sadly, the developers said it's impossible to make the physics in HTML5 the same as Flash. 

[alkyng 3,080]

Biggest contradiction I see

Implementing "Smart Supplies" and changing the mechanics of supplies to benefit non-buyers ----- nowadays it just hurt the non-buyers, as they reduced active supplies time, but for buyers with drones they can open multiple supplies together and with longer time + additional strength

Edited December 9, 2020 by asem.harbi

[MrPheonix 17]

2 hours ago, Spy said:

Sadly, the developers said it's impossible to make the physics in HTML5 the same as Flash. 

Omg... Then i have to say goodbye to parkour... im rlly crying

[jimboe2 35]

The FPS and Ping in this HTLM5 does not stabilizer when playing at all. It use to when it was Flash. I cannot even play this game anymore.

[Venerable 2,967]

9 hours ago, MrPheonix said:

Omg... Then i have to say goodbye to parkour... im rlly crying

Look, if the Developers cannot change the physics of HTML5, that doesn't necessarily mean that you have to stop parkouring!

Only thing is that you'll have to restart from the basics, and master the primary parkour skills once again. You'll get frustrated initially, but over time you'll definitely get better if you've been a parkourist (and still are)!

Good luck mate, and please don't give up parkour!

[E_polypterus 2,374]

12 hours ago, asem.harbi said:

Implementing "Smart Supplies"

that's mainly for the parkourists' benefit. How many standard battles do you see now with smart supplies enabled?

[alkyng 3,080]

1 hour ago, E_polypterus said:

that's mainly for the parkourists' benefit. How many standard battles do you see now with smart supplies enabled?

I didn't understand first phrase? what do you mean?

Also for standard battles I didn't play now anything than MM.

[E_polypterus 2,374]

30 minutes ago, asem.harbi said:

I didn't understand first phrase? what do you mean?

the smart supplies benefits mainly parkourists as they constantly use supplies and dont have to wait for  a long time after using one (from cooldowns). how many battles with smart supplies do you see these days?

[alkyng 3,080]

2 minutes ago, E_polypterus said:

the smart supplies benefits mainly parkourists as they constantly use supplies and dont have to wait for  a long time after using one (from cooldowns). how many battles with smart supplies do you see these days?

In the past you can open all of your supplies together without cooldown.. then in 2014/2015 they implement "Smart supplies" that restrict the player from using all of their supplies together, and adding the cooldown.. you can go to pro-battles and test it. so maybe you understood me wrong

[Risk 1,249]

8 hours ago, jimboe2 said:

The FPS and Ping in this HTLM5 does not stabilizer when playing at all. It use to when it was Flash. I cannot even play this game anymore.

I don't think you can do anything with your ping, your ping depends on your internet speed.
The FPS is determined by how good your computer is but there are several solutions for improving FPS like:

•  "How to raise FPS on the new HTML5 version"
  
   

[E_polypterus 2,374]

55 minutes ago, asem.harbi said:

In the past you can open all of your supplies together without cooldown.. then in 2014/2015 they implement "Smart supplies" that restrict the player from using all of their supplies together

yes ik tht, im saying it was a good thing they did tht and also, you dont find battles with smart supplies enabled much.

Edited December 10, 2020 by E_polypterus

[alkyng 3,080]

43 minutes ago, E_polypterus said:

yes ik tht, im saying it was a good thing they did tht and also, you dont find battles with smart supplies enabled much.

You confused me too much. You and who reacted to your post.

First as you know what Smart supplies is, why you said it benefit parkourist? how you assume that?

Parkour battles didn't use Smart supplies if you mean. Also I talk mainly on MM, that have Smart supplies enabled.

[E_polypterus 2,374]

1 minute ago, asem.harbi said:

Parkour battles didn't use Smart supplies if you mean

For those who use supplies I meant. 

2 minutes ago, asem.harbi said:

Parkour battles didn't use Smart supplies if you mean. Also I talk mainly on MM, that have Smart supplies enabled.

I didn’t know that.

[von_Cronberg 258]

No matter how much one has the focus on the purpose of the respective game mode, no matter how much money one spends on premium: Ever since the disingenuous parameter change of September (which was and is the wrong track for many reasons anyway), the efficiency rating and ranking for every active player and customer only goes down. The only way to improve at least the ranking is to simply not play Tanki.

I want to complain about you disincentivizing me from playing and spending money for the game.

[esh90 20]

Finally I got a proof against how Vulcan alt - Incendiary band is totally broken. While I was playing I the test server I was doing a parkour fight with one of my friends and we were using auto clickers to spam mines and use drugs without break. I was using Vulcan and mammoth. But I could never heat him you know how ? Cause whenever my health got low even 1 hp automatically repair was used using that repair cooled my tank from outside as I could see although my Vulcan barrel was continuously shooting without a stop. That means if your tank is cooled you can't heat others with that alt. Then what's wrong with developers : / that they are not fixing the bug from so long.

@Spy I would probably like if you reply on this.

[Karot 251]

I don’t know what to complain about other than parkour in html

[jimboe2 35]

EMIL, Thanks for the help. It Says 503 temp. unavailable. I will try later .

[Karot 251]

So i don't know about you guys, but I have been experiencing some FPS drops on the new html client. I don't know if it's my PC or if its the game because it didn't do this last week.

If anyone has a solution to this problem please ping me.

[r_Liquorice0 0]

Ever since there are like 20 players in a match, I have enormeous lag. When are they reverting to small matches?

I have excellent internet, but crappy PC. If I buy a better PC, I might as well play a better game like Apex/counter strike or whatever. Tanki online appeals to cheap laptop players.