Complaint Book

[JoyRide 80]

 

We are nor stupid, we know very well that 23 containers are not at all compensating for the  MK1 equipment in container prizes when we  already own it. In average  it takes 10 containers to get a "Rare" prize.  In order to be close to fair we should have  received  containers for every equipment like this:

Common :  1  containers 

Uncommon : 4  containers (3,4 is not possible)

Rare:  10 containers 

 

IT SCHOULD BE 7*1+7*4+ 9*10=125 CONTAINERS. You owe us an extra 102 containers if you want to make this right.

The best solution is simply to remove all misplaced MK1 equipment.

Treating us like this is not an apology it is an INSULT! It is  HYPOCRICY at it's best.

PLEASE CORRECT YOUR MISTAKE PROPERLY!!

 

Edited January 19, 2022 by JoyRide

[ghost-guns 1,486]

7 hours ago, Newtry said:

Yes, I have read it, you have some little chance the get higher value prizes, but at the end of the day it still means that most probably you will get 1k crystals instead of 31k.

At least 14 of my my last 20 containers had 1k crystals in it. Then I found an MK1 Magnum, which is a great reward since I have an MK7 one, and I got some boosters. Nothing really worthy.

When you rank up to legend you will probably get 125 speed boosts now instead of 40000 crystals. It's a terrible update.

[terrierist1967 52]

43 minutes ago, ghost-guns said:

When you rank up to legend you will probably get 125 speed boosts now instead of 40000 crystals. It's a terrible update.

Totally agree with you. Tanki, listen to what the people who pay YOUR wages are saying, this 'patch'/change is just plain greed. A single container with 100 mines or 1000 crystals for ranking? Where is the incentive in that? 

The value for money in this game has been going down for two years or more now, you are in grave danger of losing more players than you are gaining with your insane greed.

[alkyng 3,080]

23 hours ago, Newtry said:

Spoiler

LOL this picture would like to be changed to..

[Moisthero 254]

16 minutes ago, terrierist1967 said:

Totally agree with you. Tanki, listen to what the people who pay YOUR wages are saying, this 'patch'/change is just plain greed. A single container with 100 mines or 1000 crystals for ranking? Where is the incentive in that? 

The value for money in this game has been going down for two years or more now, you are in grave danger of losing more players than you are gaining with your insane greed.

yeah, and the funny thing is it costs them absolutely nothing to "produce" these higher quality rewards. It's not as if they buy materials, licenses etc. to produce those mines, crystals, weapons, augments and so on.

[Dopamine 2,161]

18 minutes ago, Moisthero said:

yeah, and the funny thing is it costs them absolutely nothing to "produce" these higher quality rewards. It's not as if they buy materials, licenses etc. to produce those mines, crystals, weapons, augments and so on.

Right, but the ´´issue´´ is you are going to buy only as much, or rather as little as you need. So one of the ways to make more money is to make the resource harder to get, more expensive or make you spend more of it ( via supply guzzling drones for example).

This of course has it´s own limits and problems, and I hope the devs are aware of it.

I would much rather see TO go in the way of better advertising to gain new playerbase and also bringing effort not to lose the old players. I think TO is an awesome concept in and of itself and I believe it can do well monetarily without resorting to extortionate practices...

[Moisthero 254]

 I think that the situation with the new patch giving out only crappy containers for daily missions is basically an all out war with the remaining non-buyers to make them buy or the hell with them. Instead of a different philosophy that you need old and experienced  players who would go out there and brag how a fantastic game this is and everyone should join (free advertising), the devs prefer to concentrate only on young and new players who'd only pay a few times before they realize this is a scam of a game. Well tough luck TO - I will continue to give you crap as long as you are crap and not pay, only to tease and frustrate you.

[Dopamine 2,161]

I am mostly F2P player but don´t have an issue with occasional purchases - but only when positively motivated.

I´ve played TO for many years on and off and have enough fully upgraded equipment to be competetive ( i.e. place top 3 ) in most MM battles. Better rewards motivate me to play more and with that I get more interested in the game and more inclined to buy a good offer once in a while. Worse rewards, be it for missions containers etc. do not cause me to buy more stuff ingame, quite an opposite. I play less and may take breaks for days, weeks or even months. That of course means less revenue for TO from my side.

Maybe a food for thought for the guys in power, if any them ever manages to see this :) . 

[molosse 36]

Today, I won a Magnum MK1 while I have a Magnum Mk7-20, which tells me that the bug is not fixed yet...after many days.

Is there a plan to fix it ?

Please, ask for help if you do not know how to do it.   Credibility decreases by the days.

 

[Iamhereforfun 240]

20 hours ago, nikunj04 said:

The rarity of the items have been changed if you look over the patch notes, or log in the game and check the rewards' region in the container section. Containers instead of giving its usual rewards now have many exclusive augments and paints that were available previously only in the Ultra containers. You have a chance to get many new items out of the container now.

I know that you cannot call it for what it is because you will lose your free stuff you get from Tanki for being their apologistic mouthpiece, as when I ranked up and got a container, I received this "rare" freeze MK1 turret that costs 750 crystals and I had no intention of getting! Oh yeah as far as the "exclusive augments" I am sure many players love getting augments for MK1 turrets or hulls that they have no intention of using ever!  So please, do not try to justify this dishonest way of diluting the awards and not giving us something of value! That along with the fact that 99.9% of the containers are either Speed boost or mines to go along with the other 50,000 we have will last us a lifetime!  you are just as dishonest as the Tanki "developers"  who even cut the daily awards from 3 to 2! and only starts and 1 container (spped boost kand mines). Prove me wrong.

 

1 hour ago, molosse said:

Today, I won a Magnum MK1 while I have a Magnum Mk7-20, which tells me that the bug is not fixed yet...after many days.

Is there a plan to fix it ?

Please, ask for help if you do not know how to do it.   Credibility decreases by the days.

 

I have played Tanki before the days of the attrocious Matchmaking system and I can tell you that 99% of the bugs do not get fixed or if they are fixed, something else breaks! I truly bieleve that the so called  'developers" are high school kids who read a book on HTML 5 and they think they can program.  

 

10 hours ago, Moisthero said:

 I think that the situation with the new patch giving out only crappy containers for daily missions is basically an all out war with the remaining non-buyers to make them buy or the hell with them. Instead of a different philosophy that you need old and experienced  players who would go out there and brag how a fantastic game this is and everyone should join (free advertising), the devs prefer to concentrate only on young and new players who'd only pay a few times before they realize this is a scam of a game. Well tough luck TO - I will continue to give you crap as long as you are crap and not pay, only to tease and frustrate you.

I am with you, that's why I came back after 2 years absence. I play a game of 2 so I can get familiar again and point out their many major flaws and call out they underhanded dishonesty.  

 

11 hours ago, asem.harbi said:

LOL this picture would like to be changed to..

Actually it will be better if instead of the picture you can put the word "CRAP" (to put it mildly so the apologists moderators will not get offended for using "innaprporiate language")

[Committee 12]

4 hours ago, Iamhereforfun said:

I have played Tanki before the days of the attrocious Matchmaking system and I can tell you that 99% of the bugs do not get fixed or if they are fixed, something else breaks! I truly bieleve that the so called  'developers" are high school kids who read a book on HTML 5 and they think they can program.  

Who said high school kids cannot program based on knowledge from a 'HTML 5' book? Sure, the game has its problems, and there are a handful of bugs that needs to be fixed. But isn't it in the interest of the developers to fix this? So that players continue to play this game? This must mean that they are trying to fix every problem. Perhaps it is just difficult to fix these problems, and they just need time to compute the ways to fix it.

[VIC2000 92]

1 hour ago, GodlVIode_0N said:

Who said high school kids cannot program based on knowledge from a 'HTML 5' book? Sure, the game has its problems, and there are a handful of bugs that needs to be fixed. But isn't it in the interest of the developers to fix this? So that players continue to play this game? This must mean that they are trying to fix every problem. Perhaps it is just difficult to fix these problems, and they just need time to compute the ways to fix it.

Do it right the first time and you wouldn't need "A FIX".

How long have the devs been doing this, years now. You would think that they would no the pit falls of introducing new updates (after all these years) and be able to take the appropriate measures to see that it did not interfere with the game when implemented.

They are so fixated on making cash by any means that most of their updates are poorly programmed, because they churn them out as quick as they can without due diligence and then give the weakest of apologies and say "we are aware of the (bugs/glitches) and are doing our best to sort it out as quick as we can". 

Whether it's because of a update or just bad programming from the beginning, the devs very rarely get it "right" the first, are even the second time and usually create even more problems for it's players, but they still increase prices on a regular basis and make it increasingly harder for the majority of players to compete on any level of TO.

There are many issues to sort out with TO, the most pressing one, the devs themselves. 

[ghost-guns 1,486]

You've got to shop around for the right battle. Too many rigged games.

[Newtry 14]

On 1/20/2022 at 12:29 AM, Moisthero said:

 I think that the situation with the new patch giving out only crappy containers for daily missions is basically an all out war with the remaining non-buyers to make them buy or the hell with them. Instead of a different philosophy that you need old and experienced  players who would go out there and brag how a fantastic game this is and everyone should join (free advertising), the devs prefer to concentrate only on young and new players who'd only pay a few times before they realize this is a scam of a game. Well tough luck TO - I will continue to give you crap as long as you are crap and not pay, only to tease and frustrate you.

Guys, I am really happy to see I am not alone with my opinion, meaning TO is going to the wrong direction.

I do not expect too much reaction from their side though. I suppose they are just laughing on these comments, because there are still some who are willing to pay real money for a game that is getting worse and worse with every "patch". As long as this is the case, they will not care too much about some complaints. They are just not clever enough to realise that "these old players" could be their real marketing channel for free. 

But just as a representation, I will also continue playing as my time and my mood lets me to, but I promise not to pay a single cent to them ever. Just use their server resources and that's it.

 

Edited January 21, 2022 by At_Shin
Refrain from using inappropriate language.

[Iamhereforfun 240]

6 hours ago, GodlVIode_0N said:

Who said high school kids cannot program based on knowledge from a 'HTML 5' book? Sure, the game has its problems, and there are a handful of bugs that needs to be fixed. But isn't it in the interest of the developers to fix this? So that players continue to play this game? This must mean that they are trying to fix every problem. Perhaps it is just difficult to fix these problems, and they just need time to compute the ways to fix it.

Says my 35 year experience as a Director of Development for a few Fortune 500 companies including a few years in a gaming company. I am 65 years old and I have been managing developers for as far as I can remember.  I have fired and disciplined much more competent programmers that those at Tanki! If we ever turn out a product, that our customers pay good money, as buggy as Tanki, we would have not lasted in the development business.  I like gaming and I always have played recreationally various games and I am here to tell you that Tanki is the worst of all when it comes to bugs and even worst in the "bait and switch" tactics for creating something with powerful features only to take them away and then force you to purchase it! For example, Twins in the distant past did not cause self damage until one day it did and you had to buy an "augment" at an insane price! 

As far as your question "But isn't it in the interest of the developers to fix this? So that players continue to play this game?" It is apparent that it is NOT in the interest because I am here to tell you that the same bugs have been lingering for so long.  For example: if you have a shaft in sniper mode and you do not move it kicks you out for "inactivity"! Well if you are a sniper and you have to move, you lose your stealth. How about when you enter a game and it takes so long that you get kicked out for "inactivity"! That bug has been there even in the days of Flash and still they have not fixed it. Instead they concetrate in other thigns that will draw new players that have no clue because they do not read the comments before they purchase stuff that become worthless.  I remember the days where there were 60,000 conqurent players! and at holidays the numbers whent as high as 80,000! Look at it now. they barely break 15,000 and they do not have enough players to make the Matchmaking game what makes it matchmaking: having players of similar rank and not having Generals going up against Legends.  Good luck completing the insane get 15 or 10 one of the 3 first places in a winning team!  

[terrierist1967 52]

11 hours ago, Iamhereforfun said:

 

Loving the passion being shown in the complaints section about this new 'patch'... Tanki, read the comments, the majority are from the BUYERS WHO PUT FOOD ON YOUR TABLE.

It's an absolute disgrace and a crying shame to see a game I enjoy so much being sent down the toilet - for a few roubles more.

Edited January 21, 2022 by At_Shin
Removed quoted contents.

[Iamhereforfun 240]

43 minutes ago, terrierist1967 said:

Loving the passion being shown in the complaints section about this new 'patch'... Tanki, read the comments, the majority are from the BUYERS WHO PUT FOOD ON YOUR TABLE.

It's an absolute disgrace and a crying shame to see a game I enjoy so much being sent down the toilet - for a few roubles more.

Yeah and the moderators have the audacity to tell us that we are wrong and this should not happening, etc! I one of my other accounts. I just finishe a daily mission, got a container, opened and I got the "rare" price of am MK1 Rico.  The problem, though, is that I already have an MK7-9 Rico that is 19hrs from upgrading to 7-10! Nice job Tanki!  Hey Mods, do you want to tell us how this "should nto be happennig" and other malarkie?  You have lost every ounce of integrity that you had because you sold out the community for a few free stuff. Any Mod cares to debate- other than editing my posts?

[Iamhereforfun 240]

1 hour ago, Newtry said:

Guys, I am really happy to see I am not alone with my opinion, meaning TO is going to the wrong direction.

I do not expect too much reaction from their side though. I suppose they are just laughing on these comments, because there are still some idiots who are willing to pay real money for a game that is getting worse and worse with every "patch". As long as this is the case, they will not care too much about some complaints. They are just not clever enough to realise that "these old players" could be their real marketing channel for free. 

But just as a representation, I will also continue playing as my time and my mood lets me to, but I promise not to pay a single cent to them ever. Just use their server resources and that's it.

 

They do not even bother to read the comments! When you look at the fact that there are 79 pages of complaints and most of them are about the same problems, you know that they are not paying attention. But hey they have 9 pages of compliments (alhtough I thing these players must be getting compensated to write positive comments)!

[Moisthero 254]

15 hours ago, molosse said:

Today, I won a Magnum MK1 while I have a Magnum Mk7-20, which tells me that the bug is not fixed yet...after many days.

Is there a plan to fix it ?

Please, ask for help if you do not know how to do it.   Credibility decreases by the days.

 

Molosse, my friend and clan companion,

Are  you sure this is a bug? They said it was? To me this is deliberate to even out rewards for dailies, to lover the reward value and so on.  All to entice you to finally spend money.

[LEROYLEMMING 51]

the daily 1oz supply of drugs and cry has been increasesd to one 1/4 oz daily supply. please be shure to thank Tanki for this generous increase. 

 

 

[JoyRide 80]

On 1/19/2022 at 11:23 AM, JoyRide said:

 

We are nor stupid, we know very well that 23 containers are not at all compensating for the  MK1 equipment in container prizes when we  already own it. In average  it takes 10 containers to get a "Rare" prize.  In order to be close to fair we should have  received  containers for every equipment like this:

Common :  1  containers 

Uncommon : 4  containers (3,4 is not possible)

Rare:  10 containers 

 

IT SCHOULD BE 7*1+7*4+ 9*10=125 CONTAINERS. You owe us an extra 102 containers if you want to make this right.

The best solution is simply to remove all misplaced MK1 equipment.

Treating us like this is not an apology it is an INSULT! It is  HYPOCRICY at it's best.

PLEASE CORRECT YOUR MISTAKE PROPERLY!!

 

The misplaced MK1 equipments have been removed. :)

[georgiaboy_61 46]

How do the legends rank like Tanki taking the 40,000 crystals at  rank up and giving a container?

[Venerable 2,967]

18 hours ago, Iamhereforfun said:

You have lost every ounce of integrity that you had because you sold out the community for a few free stuff. Any Mod cares to debate- other than editing my posts?

If you claimed those 23 containers from the "Token of Apology" special mission, then the Mk1 bug got fixed for you, pretty much. Those 23 containers were meant to flush out any remaining duplicate turrets/hulls from the list of available container rewards.

I explained why the Token of Apology containers did the trick in many of my older posts, but you can see the main ones below:

[https://en.tankiforum.com/topic/394458-a-token-of-apology/?do=findComment&comment=6950192

[https://en.tankiforum.com/topic/394458-a-token-of-apology/?do=findComment&comment=6950243

[https://en.tankiforum.com/topic/389885-complaint-book/?do=findComment&comment=6950375

 

Now, the problem arose after the deadline for claiming those 23 containers passed. Players who failed to claim those containers never got compensatory containers for the Mk1s that they were going to eventually get from containers in the future.

However, Patch Update #676 fixed this issue too. You can no longer get Mk1s from containers if you already have the higher modifications of that equipment.

I'll gladly discuss this via Forum PM, so let's keep this topic limited to complaints (as much as possible).

All other complaints may be valid, justifiable, needed, etc., but this particular complaint about the Mk1 issue is baseless if you claimed those extra 23 containers from the Token of Apology. Also, adding Mk1s to containers was intentional. The Developers made a mistake during implementation, and for this they gave those 23 containers as a token of apology.

(N.B. complaints about worse container-rewards are different, and I have nothing against those complaints.)

Edited January 21, 2022 by Spy
Fixed

[JoyRide 80]

10 minutes ago, Venerable said:

If you claimed those 23 containers from the "Token of Apology" special mission, then the Mk1 bug got fixed for you, pretty much. Those 23 containers were meant to flush out any remaining duplicate turrets/hulls from the list of available container rewards.

I explained why the Token of Apology containers did the trick in many of my older posts, but you can see the main ones below:

[https://en.tankiforum.com/topic/394458-a-token-of-apology/?do=findComment&comment=6950192

[https://en.tankiforum.com/topic/394458-a-token-of-apology/?do=findComment&comment=6950243

[https://en.tankiforum.com/topic/389885-complaint-book/?do=findComment&comment=6950375

 

Now, the problem arose after the deadline for claiming those 23 containers passed. Players who failed to claim those containers never got compensatory containers for the Mk1s that they were going to eventually get from containers in the future.

However, Patch Update #676 fixed this issue too. You can no longer get Mk1s from containers if you already have the higher modifications of that equipment.

I'll gladly discuss this via Forum PM, so let's keep this topic limited to complaints (as much as possible).

All other complaints may be valid, justifiable, needed, etc., but this particular complaint about the Mk1 issue is baseless if you claimed those extra 23 containers from the Token of Apology. Also, adding Mk1s to containers was intentional. The Developers made a mistake during implementation, and for this they gave those 23 containers as a token of apology.

(N.B. complaints about worse container-rewards are different, and I have nothing against those complaints.)

Venerable, 

now the problem is fixed for most , but  just to get the numbers right for the original scenario : did you see my quoted post above about how to correctly calculate the number of containers? ~ 125 would have been fair compensation, not 23.

 

[NikmanGT 4,362]

34 minutes ago, georgiaboy_61 said:

How do the legends rank like Tanki taking the 40,000 crystals at  rank up and giving a container?

Post Moved

Kindly keep the bugs/glitches topic to report actual and justified Bugs & Issues that you may come across. If you wish to state feedback about any update (negative expressions), use this topic from now on.