Complaint Book

[Bydo 20,119]

this is for both the CM and Events

why have we not have The Quest game ( 2019)  yet ! also the .. Craft-A-Tank ( 2018)  , its been over a year since the last event ..

[Iamhereforfun 240]

3 hours ago, Venerable said:

If you claimed those 23 containers from the "Token of Apology" special mission, then the Mk1 bug got fixed for you, pretty much. Those 23 containers were meant to flush out any remaining duplicate turrets/hulls from the list of available container rewards.

I explained why the Token of Apology containers did the trick in many of my older posts, but you can see the main ones below:

[https://en.tankiforum.com/topic/394458-a-token-of-apology/?do=findComment&comment=6950192

[https://en.tankiforum.com/topic/394458-a-token-of-apology/?do=findComment&comment=6950243

[https://en.tankiforum.com/topic/389885-complaint-book/?do=findComment&comment=6950375

 

Now, the problem arose after the deadline for claiming those 23 containers passed. Players who failed to claim those containers never got compensatory containers for the Mk1s that they were going to eventually get from containers in the future.

However, Patch Update #676 fixed this issue too. You can no longer get Mk1s from containers if you already have the higher modifications of that equipment.

I'll gladly discuss this via Forum PM, so let's keep this topic limited to complaints (as much as possible).

All other complaints may be valid, justifiable, needed, etc., but this particular complaint about the Mk1 issue is baseless if you claimed those extra 23 containers from the Token of Apology. Also, adding Mk1s to containers was intentional. The Developers made a mistake during implementation, and for this they gave those 23 containers as a token of apology.

(N.B. complaints about worse container-rewards are different, and I have nothing against those complaints.)

The problem is that I claimed ALL 23 containers on ALL of my account and I did not get ALL the MK1s then because I can see that in some accounts I still have MK1's that are not purchased. (by the way, to get around this problem, I am forced to purchase ALL MK1 because I do not want to do the missions only to get a 750 worth of crystals MK1 item that I have no itention of using).  Therefore, the issue is not fixed because when I made the post the other day, I got a Rico that I already had upgraded to MK7 and it was in the process of being micro-upgraded again.  It is very disheartening to complete a mission and get a totaly worthles container).

 As far as "adding Mk1s to containers was intenional" I undertsand but in trying to fix one problem they created a bigger one as it is the norm with Tanki developers. That is one my major complaints because as long as I have been playing the game, which is longer than I can remember, the changes are not tested thoroughly, at least to catch the major bugs.  Then they try to fix it and they make the situation worse because something else breaks.  I had made a suggestion in the long past that BEFORE they implement major changes they should open up a testing period to the players so they can weed the bugs out.  I understand that Tanki may not have the resources in personell to thoroughly test, but I'd bet good money the palyer community will be more than happy in exchange for a few crystal or whatever to help with the testing. 

As I mentioned before, I am an IT professional for over 35 years and I know how development works.  To give you an example, World of Warrships wanted to implement Submarines in the live servers.  They opened up the testing, got the feedback, fixed the majority of the issues, tested it again and despite the players' negative feedback they implemented in the live servers only to get a serious backlash from the player community, even to the point where some volunteer Community Managers quit the game (yes, they had the integrity to stand up for the players).  So, World of Warships removed the Submarines from live battles and they are going back to the drawing board.  Now my friend that is "listening to your customers" which is exactly the opposite of what Tanki is doing! 

I apperciate the offer to communicate through PM, but I prefer all communication to be in the open so other players can chime in and provide their feedback.  If you want you can move the discussion to the appropriate Forum.

[terrierist1967 52]

1 hour ago, Iamhereforfun said:

 

I apperciate the offer to communicate through PM, but I prefer all communication to be in the open so other players can chime in and provide their feedback.  If you want you can move the discussion to the appropriate Forum.

Bravo!! Keep it out in the open. Tanki, the drop from 40k Cry to one Container is shambolic, what is going on in your minds? Do feel free to explain the value in this move and the motives behind it? We're all desperately waiting to see what happens and understand what fuelled it...

I believe we've had a paltry increase in drugs and containers, we'll see just how paltry in a moment... Come on Tanki, sort it out!!

[terrierist1967 52]

17 hours ago, LEROYLEMMING said:

the daily 1oz supply of drugs and cry has been increasesd to one 1/4 oz daily supply. please be shure to thank Tanki for this generous increase. 

 

 

Nope... Still just 1K Cry and 100 drugs per container, no increase through the client.

[Venerable 2,967]

1 hour ago, Iamhereforfun said:

The problem is that I claimed ALL 23 containers on ALL of my account and I did not get ALL the MK1s then because I can see that in some accounts I still have MK1's that are not purchased. (by the way, to get around this problem, I am forced to purchase ALL MK1 because I do not want to do the missions only to get a 750 worth of crystals MK1 item that I have no itention of using).  Therefore, the issue is not fixed because when I made the post the other day, I got a Rico that I already had upgraded to MK7 and it was in the process of being micro-upgraded again.  It is very disheartening to complete a mission and get a totaly worthles container).

"Forced to purchase ALL Mk1"
But that means you didn't have those Mk1s in your Garage in the first place! In that case, you never faced any "bug". As I mentioned earlier, adding Mk1s to containers was intentional (can be thought of as an alternative way to get Mk1s for now, though the Developers have already announced in V-LOG #327 that they're going to completely remove the option to buy Mk1 equipment from the Garage.) 

Buying all Mk1s before opening containers is a good strategy for now, as the chances of getting 1000 crystals are high — and Mk1 equipment is cheaper than that.

If you read this post of mine once again, you'll see how getting 23 containers will eventually remove all Mk1s from the prize-pool (if not immediately): 

I understand your frustration about this update, and your complaints are well-founded — but I see no reason to complain about the Mk1 bug when it doesn't really exist anymore. That is the only reason behind my replying to your posts here.

 

1 hour ago, Iamhereforfun said:

As I mentioned before, I am an IT professional for over 35 years and I know how development works.  To give you an example, World of Warrships wanted to implement Submarines in the live servers.  They opened up the testing, got the feedback, fixed the majority of the issues, tested it again and despite the players' negative feedback they implemented in the live servers only to get a serious backlash from the player community, even to the point where some volunteer Community Managers quit the game (yes, they had the integrity to stand up for the players).  So, World of Warships removed the Submarines from live battles and they are going back to the drawing board.  Now my friend that is "listening to your customers" which is exactly the opposite of what Tanki is doing! 

Although it is possible to fake a personality online, I am not doubting your prowess in the field of game-development. I hope that I did not come across as rude/arrogant or dismissive — that was not my intention. I urge you to keep providing feedback, but it would be really helpful if you give us constructive feedback/criticism. I strongly believe that the Developers do read player-feedback — they just may not be so open about it, or it may not be immediately apparent to players. Players expect some form of acknowledgement of the problems and concerns that they bring forward, and we try our best to give at least some part of that acknowledgement, as Helpers of the game. You might occasionally find Opex-Rah (Semyon Strizhak, Developer) replying to posts on the Forum, and even though that may not seem enough to you, I think it's a good sign.

To us, being optimistic and jovial is much easier while dealing with any update or complaint or just genuine feedback. Please don't hold that against us. It does not mean that we turn a blind eye towards any update that we don't like — no. We just don't express our displeasure publicly, and frankly, there's no need to. If the community is already volatile after a controversial update, losing our cool or criticizing the game will only make things worse. Rest assured that we have our ways to communicate our feelings and feedback to the people in charge, so it's not that we're totally quiet.

2 hours ago, Iamhereforfun said:

I apperciate the offer to communicate through PM, but I prefer all communication to be in the open so other players can chime in and provide their feedback.  If you want you can move the discussion to the appropriate Forum.

I did not ask you to take this discussion to PMs because I'm scared or hurt (or anything of the sort). I wanted us to discuss this via PMs simply because I did not wish to write any more text-walls in a topic which is reserved for complaints. I am not a Forum Moderator, so I cannot move this discussion elsewhere. 

I'm open to any debate/discussion so long as it's healthy and constructive — in public or in private. 

Thank you for taking out time from your real-life work to write all the feedback! :)

[Moisthero 254]

So the regular container now is as crap as the Ultra container. A thousand crystals vs. a thousand crystals; a 100 boosts, the same... Could you explain how TO understands the word "ultra"?

[georgiaboy_61 46]

Well Tanki has destroyed the game again.... I keep getting knocked out of battle since the update #675.  

I'm from USA which is #1!!!!

[wolverine848 13,097]

31 minutes ago, georgiaboy_61 said:

Well Tanki has destroyed the game again.... I keep getting knocked out of battle since the update #675.  

I'm from USA which is #1!!!!

"server error"?  I get that almost every day...

[VIC2000 92]

On 1/20/2022 at 4:22 PM, Iamhereforfun said:

! For example, Twins in the distant past did not cause self damage until one day it did and you had to buy an "augment" at an insane price! 

Spot on. That is one of the devs fav tricks.

 

On 1/20/2022 at 4:22 PM, Iamhereforfun said:

How about when you enter a game and it takes so long that you get kicked out for "inactivity"! That bug has been there even in the days of Flash and still they have not fixed it.

Here, Here, spot on again.

 

4 hours ago, Venerable said:

but it would be really helpful if you give us constructive feedback/criticism.

Really and that achieves what exactly.

I have gave pages worth of constructive criticism on how to generate cash, keep the game more balanced and in so doing I have no doubt the players attitude towards the devs would be less frosty, bordering on -273c for most of their updates. That's absolute zero by the way.

The devs yet again have induced a mountain of complaints against the nefarious way in which they destroy the game for most of it's player base.

Only a matter of time before even the buyers get fed up and start to lose interest.

TO has taken the wrong path, more and more players now just do dailies and then quit for the day.

I still cannot work out their thinking behind the way they do things, (cash seems to be the motive) but as a player of quite a few years, I can safely say they are doing it wrong.

This update like most of them is not wanted and will not gain them more cash, rather the reverse.

They churn out OP gimmicks for a very high cash price, then nerf it, then start the process all over again. 

So to reiterate about the MK1 pile of junk we are getting "THAT WE DONT WANT"  your posts about it being intentional by the devs does not hold water, not even a drip from a leaky tap.

Why put MK1 rubbish in these containers at all, why not rectify the mistake with 25K cry instead to replace the MK1s "THAT NOBODY WANTS" not even sergeants would give MK1s the time of day because they are totally useless and of no worth whatsoever to any player other than recruit. But hey no probs, lets give maxed out legends a few MK1s just for ol times sake and stop them getting better rewards until they have exhausted the entire MK1 inventory.

We "the players" do not care about MK1s, they should not have been put there, regardless of what mistake the devs made.

 

[wolverine848 13,097]

9 minutes ago, VIC2000 said:

So to reiterate about the MK1 pile of junk we are getting "THAT WE DONT WANT"  your posts about it being intentional by the devs does not hold water, not even a drip from a leaky tap.

Because of last weeks V-LOg.

Pay attention to the part about "mk1 items will only be available in containers in the future".

So future new players, or even Legends, won't be able to pick what turret or hull they want.  Will have to get it randomly from the container.

Seems a lot like TX and the random blueprints.  That worked out swell, didn't it?

Edited January 21, 2022 by wolverine848

[Bydo 20,119]

huge mistake in v-log .

if you go to 1:16 he say's its   4735 containers    .. but shows up as 4375

also if you go to the time line of 1:54 its also showing up not the same as what is said in the video ? 113 million crystals but shows up as 100m crystals / then the containers -what is up on the  screen 700k but say's 7140 containers

( was posted in v-log)

 

[LEROYLEMMING 51]

 

19 hours ago, terrierist1967 said:

On 1/20/2022 at 4:52 PM, LEROYLEMMING said:

the daily 1oz supply of drugs and cry has been increasesd to one 1/4 oz daily supply. please be shure to thank Tanki for this generous increase. 

 

 

Nope... Still just 1K Cry and 100 drugs per container, no increase through the client.

 That one flew right by you. tanki is giving you less but saying the are giving you more is the point i was making.  you can't play  this game without drugs and if you do your daily missions to get the drugs you need to play you are going to see your drug supply sharply decrease.   doing special missions  that are a huge time drain  your supply will go down even faster .  this is a massive  hit to the supply's  and cry you earn.

[Iamhereforfun 240]

20 hours ago, Venerable said:

"Forced to purchase ALL Mk1"
But that means you didn't have those Mk1s in your Garage in the first place! In that case, you never faced any "bug". As I mentioned earlier, adding Mk1s to containers was intentional (can be thought of as an alternative way to get Mk1s for now, though the Developers have already announced in V-LOG #327 that they're going to completely remove the option to buy Mk1 equipment from the Garage.) 

Buying all Mk1s before opening containers is a good strategy for now, as the chances of getting 1000 crystals are high — and Mk1 equipment is cheaper than that.

If you read this post of mine once again, you'll see how getting 23 containers will eventually remove all Mk1s from the prize-pool (if not immediately): 

I understand your frustration about this update, and your complaints are well-founded — but I see no reason to complain about the Mk1 bug when it doesn't really exist anymore. That is the only reason behind my replying to your posts here.

 

Although it is possible to fake a personality online, I am not doubting your prowess in the field of game-development. I hope that I did not come across as rude/arrogant or dismissive — that was not my intention. I urge you to keep providing feedback, but it would be really helpful if you give us constructive feedback/criticism. I strongly believe that the Developers do read player-feedback — they just may not be so open about it, or it may not be immediately apparent to players. Players expect some form of acknowledgement of the problems and concerns that they bring forward, and we try our best to give at least some part of that acknowledgement, as Helpers of the game. You might occasionally find Opex-Rah (Semyon Strizhak, Developer) replying to posts on the Forum, and even though that may not seem enough to you, I think it's a good sign.

To us, being optimistic and jovial is much easier while dealing with any update or complaint or just genuine feedback. Please don't hold that against us. It does not mean that we turn a blind eye towards any update that we don't like — no. We just don't express our displeasure publicly, and frankly, there's no need to. If the community is already volatile after a controversial update, losing our cool or criticizing the game will only make things worse. Rest assured that we have our ways to communicate our feelings and feedback to the people in charge, so it's not that we're totally quiet.

I did not ask you to take this discussion to PMs because I'm scared or hurt (or anything of the sort). I wanted us to discuss this via PMs simply because I did not wish to write any more text-walls in a topic which is reserved for complaints. I am not a Forum Moderator, so I cannot move this discussion elsewhere. 

I'm open to any debate/discussion so long as it's healthy and constructive — in public or in private. 

Thank you for taking out time from your real-life work to write all the feedback! :)

First of all I think you missed the points of my complaint: 1. 2 days ago I received an MK1 Rico while I already had an MK7 Rico that it was in the process of being upgraded even more! 2. I do not want in my garage MK1s that I have no intention of using or augments for items that I do not even have nor I have any intention of having. 

Yes, I could fake a profile, but why would I take time from my life to do so? I am an old timer at Tanki from the days long ago before what you call "Matchmaking" The days where we could invite our friends to battle so they can help us complete the missions, the days where you did not need ad many "supplies" to play a decent game, the days where I knew coming in what turrets I was facing and what protections to have before I entered a battle., the days where I could create a map and choose where to complete my missions.

I have been providing for a long time feedback trying to explain what Tanki has done was to drive away many great old players that were making the game fun. This "matchmaking" system has serious flaws not only in software bugs but as a concept in general. They tried to create a more ballanced game and they messed up seriously.  It is unacceptable and not in good spirit to have recreational players who do not rank up as fast because they do not buy as many stuff play against players 3 and 4 rank levels above them while having to complete a insane weekly mission of capturing 10 or 15 times a top 3 position in a WINNING team.  I have such weekly missions that probably will never complete or it will take a long time to complete because it is highly unlikely for a non-buyer to compete at a high level.  Yet, Tanki has ingnored the pleas of many players to eliminate such missions or at least let us change the WEEKLY missions like we do the daily even if we have to pay a price for it. Likewise Tanki has ignored the fact that we are dumped in to battles that eihter end within a few seconds after entering or they are so unbalanced that you have tanks sitting at spawn point waiting to kill you.  Even with the delay of vulnerability at spawn you have the new Paladin hulls with the insane OD that makes them indestructible and with fully uprgaded Tesla kill us in a matter of seconds before we have a chance to turn on any protection!  Personally, I do not care since I play just recreationally and to keep up with the industry just as I play some other games.  I do not hunt for Gold nor I chase flags, etc. I just try to support those who do and have fun in the process.  

Finally, frankly I do not believe that anyone at Tanki, and that included moderators and volunteers who keep volunteering despite knowing that concerne will never be addressed, are loiiking out for the player community.  And I offer you as proof the fact that any decent Moderator and Community Managers that were publicly supporting the players, are not longer there.  It is either they gave up and did the right thing or Tanki no longer wanted them.  Frankly, that Rah developer you mentioned (If he is the same as Hazel Rah), I know him to be condensending, arrogant and from how bad this game has become, very incompetent developer.  Thanks for your time, but I know nothing will come out of this as there are 79 pages of discussion in Complaints and they all revolve around the same issues that have not been addressed for a long time.

[ghost-guns 1,486]

It's nice when a mult hands the flag back to the enemy and they win 1-0. That's the risk when teams are so small.

[Venerable 2,967]

5 hours ago, Iamhereforfun said:

First of all I think you missed the points of my complaint: 1. 2 days ago I received an MK1 Rico while I already had an MK7 Rico that it was in the process of being upgraded even more! 2. I do not want in my garage MK1s that I have no intention of using or augments for items that I do not even have nor I have any intention of having. 

1. I understood that, and I am still saying that it's perfectly normal and possible. Look, even if you got that Mk1 a few days back (before Patch Update #676), it's not a problem because you already got a compensatory container for this wasted container before (among those 23 extra containers that you claimed). If you got all available Mk1s, good for you. If some Mk1s are still available in your containers' reward-pool, even then it's fine because you already got some rewards in lieu of the Mk1s that you'd inevitably get in the future, just like you got Ricochet Mk1.

2. That can't really be helped as of now because the Developers seem pretty set on adding Mk1s to containers and making turrets & hulls exclusive to containers in the near future. This is intentional. As I said before, buying those Mk1s (during sales, preferably) before opening containers is better because they're cheaper than the thousand crystals that you'll most probably get.

 

 

Well, this discussion is going back and forth because irrespective of what I say, your opinion or perspective is not going to change. I have read and understood every single point that you posted, and my personal beliefs about certain aspects of the game aren't going to change in a hurry. Don't mistake this for indifference. I simply don't agree with a few points because I see the same thing from a different perspective.

My responses to your complaints will never be sufficient (yes, I still have responses, but they will surely be dismissed as biased or bootlicking), so I'd like to stop this discussion from my side. Your complaints will still be forwarded by Forum Moderators in weekly/monthly reports, so don't worry about that.

Reaching a consensus doesn't seem likely, and I choose to stop. You may think that I'm conceding "defeat" — I can't do anything about that. But I know a fruitless debate when I see one, so I'll stop from my side.

Thank you for your time! 

Edited January 22, 2022 by Venerable
typos

[Iamhereforfun 240]

2 hours ago, Venerable said:

1. I understood that, and I am still saying that it's perfectly normal and possible. Look, even if you got that Mk1 a few days back (before Patch Update #676), it's not a problem because you already got a compensatory container for this wasted container before (among those 23 extra containers that you claimed). If you got all available Mk1s, good for you. If some Mk1s are still available in your containers' reward-pool, even then it's fine because you already got some rewards in lieu of the Mk1s that you'd inevitably get in the future, just like you got Ricochet Mk1.

2. That can't really be helped as of now because the Developers seem pretty set on adding Mk1s to containers and making turrets & hulls exclusive to containers in the near future. This is intentional. As I said before, buying those Mk1s (during sales, preferably) before opening containers is better because they're cheaper than the thousand crystals that you'll most probably get.

 

 

Well, this discussion is going back and forth because irrespective of what I say, your opinion or perspective is not going to change. I have read and understood every single point that you posted, and my personal beliefs about certain aspects about the game aren't going to change in a hurry. Don't mistake this as indifference. I simply don't agree with a few points because I see the same thing from a different perspective.

My responses to your complaints will never be sufficient (yes, I still have responses, but they will surely be dismissed as biased or bootlicking), so I'd like to stop this discussion from my side. Your complaints will still be forwarded by Forum Moderators in weekly/monthly reports, so don't worry about that.

Reaching a consensus doesn't seem likely, and I choose to stop. You may think that I'm conceding "defeat" — I can't do anything about that. But I know a fruitless debate when I see one, so I'll stop from my side.

Thank you for your time! 

The sad thing is the majority of the players who bother to post here have my perspective and not yours.  In all good faith, there is no way your perspective reflects the majority of the players that have left the game because they share my opinion about the game.  You can choose to terminate the discussion but keep in mind that I played this game when there were 60,000 concurrent players at one time and over 80,000 during holidays.  Now if Tanki gets 20,000 on a good day during sales and holidays it would be a stretch.  That fact alone  should make you, if not change your thinking, at least question your position.  Oh, by the way those "thousand of crystals" you mentioned is a pipe dream,  unless of course you mean the 300 of mines  that I got today from 3 ultra containers that I got in my other account.  Good thing I got those conatiners from missions and not by paying money or else I would really be pissed off.  And you cannot deny tha fact that 99.9% of all containers are either mines or speed boost with the other 0.1% the occational 1,00 crystals! But do not take it from me, take it from the rest of the players that comment here.  

There is no "defeat in an ongoing discussion. Just exchange of ideas with the supporting facts. The problem is that we see this from the perspective of a customer and you do not.   

[Venerable 2,967]

11 hours ago, Iamhereforfun said:

Oh, by the way those "thousand of crystals" you mentioned is a pipe dream,  unless of course you mean the 300 of mines  that I got today from 3 ultra containers that I got in my other account.  Good thing I got those conatiners from missions and not by paying money or else I would really be pissed off. 

One of the main reasons behind stopping the discussion was this: I found it very frustrating when not a single Forumer read my posts fully/correctly, except perhaps wolverine848 and TheCongoSpider (thanks for that, wolverine and Congo). The Forum Moderators obviously read every post fully.

Every reply I got was either for a part of what I said, or for something fundamentally different from the actual point I was making (even though it was closely related to the point I made). Or, in some cases, the reply was for something that I had never said! This led to discussions on topics which I had consciously omitted from my posts (to avoid drifting away from the main point).

If you read my post once again, you will find that I said "...because they're cheaper than the thousand crystals that you'll most probably get." — i.e. 1000 crystals, the common reward from the new containers.
This may seem very trivial to you, but such tiny misunderstandings lead to unnecessary and often weary conversations, and I need to continuously reiterate my original point.

11 hours ago, Iamhereforfun said:

And you cannot deny tha fact that 99.9% of all containers are either mines or speed boost with the other 0.1% the occational 1,00 crystals! But do not take it from me, take it from the rest of the players that comment here.  

I can't and won't deny that fact at all. The rewards and chances of containers were intentionally changed to their current form. I know that getting 1000 crystals has become very common. But I also know that this particular update is very unlikely to change, so I think I'm better off without thinking too much about it. Why am I not complaining? Well, I'm simply not complaining publicly. As mentioned earlier, there are protocols in place for Helpers to voice their concerns.

 

11 hours ago, Iamhereforfun said:

In all good faith, there is no way your perspective reflects the majority of the players that have left the game because they share my opinion about the game.

I agree. 

I am a free-to-play player. I can easily see every update from the perspective of "the majority of the players". But despite all this, I still feel that I can see some things which the majority doesn't (I'm not saying can't, I'm saying doesn't), and voicing this opinion of mine leads to backlash. That backlash is often full of misunderstandings and toxicity, so I try my best to steer clear of such situations. 

 

I'll use an analogy here, though I'd like to clarify in advance that I do NOT think that players are completely wrong:
Even if everyone except one person believes that the Sun rises in the South, it doesn't mean that the Sun rises in the South. The Sun still rises in the East. 
Sometimes listening to the majority isn't the best option...

 

11 hours ago, Iamhereforfun said:

That fact alone  should make you, if not change your thinking, at least question your position.

I won't question my Helper position even if Tanki died today. I am a Helper because I want to help. In this process of helping players, I have become a much better human being and have gained multiple new soft skills which help me out in real life. So yes, I'm slightly selfish in this regard. If I can be of assistance to players while improving myself at the same time, then I don't see any reason to question my position. Till the time I'm here, I'll try to make things better in my own little ways and with whatever powers/responsibilities that come with my position.

Anyway, I've already gone far enough by replying to you despite saying that I wish to stop this discussion... :x (if required, I'll respond via Forum PM)

Edited January 23, 2022 by Venerable
edited for clarity

[wolverine848 13,097]

8 hours ago, LEROYLEMMING said:

 

 That one flew right by you. tanki is giving you less but saying the are giving you more is the point i was making.  you can't play  this game without drugs and if you do your daily missions to get the drugs you need to play you are going to see your drug supply sharply decrease.   doing special missions  that are a huge time drain  your supply will go down even faster .  this is a massive  hit to the supply's  and cry you earn.

Yup.  Good luck running your drone in a month or two.  We won't be getting many batteries from those crappy containers.

[YANUKFIN 493]

10 hours ago, Venerable said:

I am a free-to-play player. I can easily see every update from the perspective of "the majority of the players

I doubt that very much. You have a near maxed out garage, crisis, spectrum B module, how could you possibly see it from a F2P players point of view. I do not no what part of your garage is letting you down for the 9999, possibly your drones, but you have way more than your usual F2P at such a low legend rank. You get perks from the developers, a normal F2P gets nothing except updates that make it very hard to play tanki without lots of money. You may be able to see the perspective of the majority of players but you are not amongst that crowd of players, so please do not imply that you are. 

 

10 hours ago, Venerable said:

Even if everyone except one person believes that the Sun rises in the South, it doesn't mean that the Sun rises in the South. The Sun still rises in the East. 
Sometimes listening to the majority isn't the best option...

There are people in this world that think the earth is flat, the majority think it is round, sometimes listening to the majority is by far the best option.

 

10 hours ago, Venerable said:

Anyway, I've already gone far enough by replying to you despite saying that I wish to stop this discussion.

Players are not blaming you by the way, but because you give your answers on behalf of the developers you unfortunately are in the line of fire from players that are fed up of being let down by the developers. You "work" for tanki and they are exploiting its players in a dreadful manner. This update is no exception, just like all the rest that demand you spend lots of money or stay as you are, weak and unable to compete with the P2W players. The developers have a lot to answer for, but they never do. 

[Venerable 2,967]

2 hours ago, YANUKFIN said:

I doubt that very much. You have a near maxed out garage, crisis, spectrum B module, how could you possibly see it from a F2P players point of view. I do not no what part of your garage is letting you down for the 9999, possibly your drones, but you have way more than your usual F2P at such a low legend rank. You get perks from the developers, a normal F2P gets nothing except updates that make it very hard to play tanki without lots of money. You may be able to see the perspective of the majority of players but you are not amongst that crowd of players, so please do not imply that you are. 

 

I am a free-to-play player even if I'm a Helper. Before I became a Helper, I was still a free-to-play player.

Also, I have a few alt accounts too which do not get any benefits from my Helper-work. 

I said that I can see every update from the perspective of normal players (not quoting exactly), which is very much possible since I have been in their position before. I never implied (I hope) that I am an average F2P player, but that doesn't change the fact that I'm still F2P, because I don't spend real money on online games.

Why do I not have 9999 GS? Simply because I'm not that good at managing resources or playing the game. Brutus is the only maxed out drone in my Garage, and I couldn't even go beyond Mk5 while upgrading Armadillo because it's too expensive (even with my "benefits"). I use Spectrum B only because I'm lazy — I don't need to worry about equipping specific protection modules in battles. 

My mindset is still F2P, but there's no denying that I manage to enjoy the game a bit more than normal players thanks to Helper-benefits.

2 hours ago, YANUKFIN said:

There are people in this world that think the earth is flat, the majority think it is round, sometimes listening to the majority is by far the best option.

The majority and the minority are seldom right simultaneously, and hence there are times when one needs to be chosen over the other. It boils down to who is in a position of authority/power to make that choice. That choice will most definitely be controversial, and I think there are multiple ways to deal with that choice (or respond to it) — any further changes or tweaks depend on which way you use to respond to the decision.

Having a different opinion is perfectly fine, but it becomes a problem when that opinion is expressed in a not-so-nice way. Mutual respect, politeness, and having an open mind are absolutely essential for having a fruitful and civil discussion between people with dissimilar opinions. 

2 hours ago, YANUKFIN said:

Players are not blaming you by the way, but because you give your answers on behalf of the developers you unfortunately are in the line of fire from players that are fed up of being let down by the developers. You "work" for tanki and they are exploiting its players in a dreadful manner. This update is no exception, just like all the rest that demand you spend lots of money or stay as you are, weak and unable to compete with the P2W players. The developers have a lot to answer for, but they never do. 

You know, this whole thing started simply because I said that the Token of Apology containers helped in removing any remaining Mk1s from the reward-pool. Now that the Mk1 bug is fixed, that statement of mine has become somewhat obsolete. I took time to understand why those 23 containers were sent, but I eventually got it. After reading dozens of complaints/reports, I only realised that players were getting the wrong idea, and I tried to explain it to them.

If I can justify or explain a certain decision made by the Developers, then I will try my best to do so in order to remove any misconceptions or confusion.

However, I purposely avoid discussing stuff that I don't agree with or don't fully understand, until I get enough clarity/knowledge about it. It's just unfortunate that player's don't read my posts with an open mind and immediately jump to the conclusion that I'm defending the game just because I'm a Helper.

[NikmanGT 4,362]

@Venerable @YANUKFIN Reminder to both: If you think a person has wrongfully made a post in the complaint topic or is just casually putting a complaint which you believe isn't even a complaint or that complaint can be sort out by a simple and short answer, feel free to do it here. If we can make the person understand the reason behind the updates (which lead to him discussing his negative feedback) here only, the better. But try to discuss the Patch updates in the said topics only.  Note: Here negative does not mean Bad opinions, but just another way of saying "criticism" which is highly welcome and Acknowledged ^^

Whether you believe a person has made a post in the Complaint book, and you want to continue the discussion further, you can easily multi-quote the user and continue the discussion in the Patch notes topic itself, so it can come under the eyes of many more players also, which might have the same thinking about that update in their minds.

Try to limit the discussions strictly on the official Tanki content itself, any sole Off-topic post can be made in the PMs also.

And lastly, Reminder for all forumers: Don't go around making posts regarding the positions of Helpers themselves, neither it is appreciated nor it is funny and counts under provocation. It feels sad to see when you receive posts questioning your position of authority on the whole. If you wish to complain about a Helper's behavior, contact the Administration of the position with fair reasons. We became helpers on our will and choice, and like to help other players which are part of the same community as us ^^

[terrierist1967 52]

Ultra container - wow, what a complete misnomer. From an online dictionary - ' Going beyond what is normal, extreme.'

Tanki's definition - 'Pay us lots of money to get exactly what is inside a standard container'

Sort it out, tanki.

[YANUKFIN 493]

40 minutes ago, Venerable said:

I said that the Token of Apology containers helped in removing any remaining Mk1s from the reward-pool.

Why should removing MK1s from containers, as you put it, be of any help when the majority of players are well past the stage that they need them. This is the complaint that players are trying to stress to you. Why put them in the containers to exhaust that MK1 possibility (problem) at all. The developers must no that they are not needed. It is a cheap cop out to solve their mistake. Also, putting MK1s in containers in the future is also a cheap trick. No wonder players complain as much as they do. The developers do not listen to its players and could care less how many they affect (in a bad way) with their updates. You are a helper for a dishonest organisation that has never put its players first, not unless you are a big buyer and even then that is just coincidental and suits both players (buyers) and developers just fine. You can explain your side of it (the developers) as much as you want and as nicely as you want, it still does not make it any better, not as far as most players are concerned. Like you i will not be posting anymore on this subject, anything that could be said has been said, to little or no avail.

[YANUKFIN 493]

40 minutes ago, nikunj04 said:

But try to discuss the Patch updates in the said topics only.

This particular patch note is why we are complaining, hence the complaint topic, makes sense to me. 

[NikmanGT 4,362]

23 minutes ago, YANUKFIN said:

This particular patch note is why we are complaining, hence the complaint topic, makes sense to me. 

My basis was to say that if the discussion is long enough which contains some factual and interesting information, better to shift the discussion to Patch update as it can help many players also.