Bugs and Glitches Reports

[indyone 22]

1 hour ago, ALEX22THEBEST said:

The html5 version is much improved, but there are still some major problems.  The old game should not be decomissioned until the above and the black screen problems are fixed.  I was playing and suddenly not long after the game started, my screen went black.  I could still fire, but could not see what I was firing at, so I quit and rejoined.  The longer I play, the more I have to quit and rejoin.  Also, the yellow highlighting is still quite wide and obnoxious.  I still see instances of yellow highlighting fully on a tank that should be at least partially visible.  The tanks are harder to see at a distance with this version, for instance in the stadium map.

[indyone 22]

8 minutes ago, indyone said:

The html5 version is much improved, but there are still some major problems.  The old game should not be decomissioned until the above and the black screen problems are fixed.  I was playing and suddenly not long after the game started, my screen went black.  I could still fire, but could not see what I was firing at, so I quit and rejoined.  The longer I play, the more I have to quit and rejoin.  Also, the yellow highlighting is still quite wide and obnoxious.  I still see instances of yellow highlighting fully on a tank that should be at least partially visible.  The tanks are harder to see at a distance with this version, for instance in the stadium map.

I wanted to add that the gameplay (look and feel) is still not the same as the adobe version.  It still needs improvement.  The gameplay should be the same or better first.  Visual affects can be added later.

[Blutaar 1,904]

Issue concerning Shaft and the new bushes in HTML: 

Frames per second drop severly when scoping through bushes (FPS)

 

Edited September 25, 2020 by BloodPressure
typo

[Madao00 32]

@Spy ok.
man i said that 100 times fix shaft .. god bless ur mums 
i report that before 2 months ago idk why all shaft player dont talk about this bug?? or maybe no one playing with shaft anymore??

anyway It's just ridiculous that you have to stay for a couple of seconds for the camera to come back in to be able to move around

[fghjkl54 1,517]

is it me or anyone has the same

before the update when i get out of a battle i got laged and today when i leaved battles i didn't got laged

[indyone 22]

On 9/25/2020 at 8:44 AM, indyone said:

I wanted to add that the gameplay (look and feel) is still not the same as the adobe version.  It still needs improvement.  The gameplay should be the same or better first.  Visual affects can be added later.

Please change the hull display in the garage, so that it shows the comparative chart (with weight and other attributes)for each level.  In the html5 version, it only displays the attributes for the current level and next level.  Not enough information for a purchase. 

[PatientZero 2]

Been having this one consistently for the past few days: I pull up https://tankionline.com/play/ and it goes to the Loading screen for a while, before giving me the message below. No other issues (with other websites, programs, etc.) - Firefox 81.0 on Win10

 

ConfigLoadedException: Config load exception with status
ERROR_ON_LOAD_CONFIG

 

 

Reloading the page and "Restart" button both just take me back to the Loading screen and, eventually, the same message. Tried clearing out and pruning down Firefox, no effect.

Pinging multiple servers (c2, c5, etc.) yields "Request timed out"

WinMTR results (pretty typical across multiple servers):

Spoiler

|------------------------------------------------------------------------------------------|
|                                      WinMTR statistics                                   |
|                       Host              -   %  | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
|                              10.10.17.1 -    0 |  451 |  451 |    0 |    0 |   34 |    0 |
|                              10.240.0.1 -    0 |  451 |  451 |    3 |    5 |   51 |    5 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|                   No response from host -  100 |   91 |    0 |    0 |    0 |    0 |    0 |
|________________________________________________|______|______|______|______|______|______|
   WinMTR v0.92 GPL V2 by Appnor MSP - Fully Managed Hosting & Cloud Provider

 

Edited October 1, 2020 by PatientZero
hide excess text as spoiler

[Moisthero 254]

On 10/16/2019 at 7:28 AM, TrestleRider02 said:

Been playing for many years, here are my html observations:

 

Note I usually only play shaft defense

 

1) In laser targeting mode, the turret is so easily unsteady, this is very important to me that some improvement is made

2) In laser targeting mode, aiming is much less precise, the far away details are more murky

3) In laser targeting mode, control of turret movement is also much less precise

4) Please provide a visible timer for the last 10 seconds before being kicked out of the game for lack of movement

5) Please make the flag icon blink when playing capture the flag and the enemy is running away with it, and blink slower if dropped

6) Why are we allowed to see enemy tank outlines behind buildings?  Is this an overdrive benefit, or always? If always, seems unfair

7) In general, the status tables at the end of the game are too big and spread out on the screen,  make the tables brighter and smaller

The status symbols while playing, like supply status or radar, all need to be smaller and less intrusive

9) In laser targeting mode, if I am at a location where my teammates naturally respawn, then when they do, my stored shot ends

I have experienced points 1, 2, 3, 9, support 4, 5. These all seem as if glitches. You really can't aim well with this problem. I have been complaining about the jumping crosshairs  a long time, and with no response. I've even started playing Magnum, because HTML does not provide enough precision for shaft. Please have this fixed.

[RIDDLER_8 5,552]

Please fix the HTML5 version of the Test Server 3 bug. I keep getting that error loop in Chinese test. See image below.

Server 1 and 2 works fine but Server 3 keeps crashing.

[Spy 14,687]

⚒ Announcement ⚒

Hello everyone, we would like to inform you that from now on, it is mandatory to submit an image or a video of the bug you are reporting. Without an evidence, we cannot pass the bug to the developers.

 

[ALEX22THEBEST 789]

17 minutes ago, Spy said:

⚒ Announcement ⚒

Hello everyone, we would like to inform you that from now on, it is mandatory to submit an image or a video of the bug you are reporting. Without an evidence, we cannot pass the bug to the developers.

 

 

Image from Imgur and video with Bandicam or is not important wich website / application to send these bugs / errors ?

[Spy 14,687]

Just now, ALEX22THEBEST said:

Image from Imgur and video with Bandicam or is not important wich website / application to send these bugs / errors ?

It doesn't really matter as long as the quality of the picture/video is good enough.

[Moisthero 254]

4 hours ago, Spy said:

⚒ Announcement ⚒

Hello everyone, we would like to inform you that from now on, it is mandatory to submit an image or a video of the bug you are reporting. Without an evidence, we cannot pass the bug to the developers.

 

Just play a game using shaft. You will know instantly what I am talking about.

[ALEX22THEBEST 789]

Is bug with tag for clans ? I saw a lot of times "usclan-" and after other names usclan-M.B , usclan-T-G , usclan-ELITE or others names for tags. I know are only available 5 letters for tag, not more.

 

 

 

 

 

https://en.tankiwiki.com/Clan_system

Edited October 7, 2020 by ALEX22THEBEST

[The_Pakistani 16,768]

19 hours ago, Spy said:

⚒ Announcement ⚒

Hello everyone, we would like to inform you that from now on, it is mandatory to submit an image or a video of the bug you are reporting. Without an evidence, we cannot pass the bug to the developers.

 

Can't Ignore players anymore?

Drones I have bought should have been shown 1st. Isn't it?

This dot don't go off on FIrefox n Client (have cleared cache, uninstalled, reinstalled) on all accounts.

 

 

Edited October 7, 2020 by The_Pakistani

[Spy 14,687]

19 hours ago, The_Pakistani said:

Can't Ignore players anymore?

Apparently, the ignore feature was never added to the HTML5 yet.

19 hours ago, The_Pakistani said:

Drones I have bought should have been shown 1st. Isn't it?

Items seem to appear at the same order now. It doesn't matter if you bought the item or not, it will appear at the same place.

[The_Pakistani 16,768]

18 hours ago, Spy said:

1. Apparently, the ignore feature was never added to the HTML5 yet.

 

2. Items seem to appear at the same order now. It doesn't matter if you bought the item or not, it will appear at the same place.

1) Any chances to add this feature?

2) I was going to buy a drone while equipping during battle. This is not good.

[Spy 14,687]

Just now, The_Pakistani said:

1) Any chances to add this feature?

2) I was going to buy a drone while equipping during battle. This is not good.

1) I suppose it will be added sooner or later, I'll add it to our weekly report about HTML5.

2) I guess we will have to get used to it, unfortunately.

 

[AiastesiHelper 1]

hey, i'm here to ask if this is the place to ask about an issue with crystal distribution after a game.

i recently ended a match with a battle fund of 106543 crystals, and then ended the game with the final capture... except nothing happened for everybody in the match. we were all still able to chat and move our cameras, but not move. eventually the auto-pause timer appeared and i was able to open the garage, which was treated like the home garage, so it treated it like i had just exited the match off the end screen (giving me the crystals). this was not the fate of the people around me in the match - is there any way they could get compensation? i have the end-game results right after the battle finished in a video, alongside the rest of this adventure, so if there is a way to compensate them, i'll attach it here or send it to whoever i must. thank you in advance!

[Spy 14,687]

14 minutes ago, AiastesiHelper said:

 

You can contact the tech support, but your chance to get a compensation is low.

[T879 151]

For some reason, the game seems to be unplayable for me in HTML5 now. Since yesterday, the main screen has some strange graphics bug and I only get 3-5 FPS instead of 60 lol:

 

 

Note the yellow-red "tree" in the background and the red lines on the upper lamps above the tank's spot. Even on the normal screen I get the FPS drops. And I don't have an NVIDIA Graphics Card, so it's not because of that 

[Spy 14,687]

Just now, T879 said:

 

Have you tried clearing your browser/client's cache?

[T879 151]

5 hours ago, Spy said:

Have you tried clearing your browser/client's cache?

I'm using the Browser version, and yes, I cleared the cache for the last 7 days, which should suffice. Still got the graphic problem and FPS drop

[Spy 14,687]

1 minute ago, T879 said:

I'm using the Browser version, and yes, I cleared the cache for the last 7 days, which should suffice. Still got the graphic problem and FPS drop

Check out the following articles; 

• How to raise FPS on the new HTML5 version
• How do I raise my FPS?
• How to reduce lags?

Also, consider trying other browsers.

[Bydo 20,121]

not sure why its taking so long now to send messages to the CM . tried doing it three times now and getting a 505 gate way taking too long..