Bugs and Glitches Reports

[alisoroush 0]

Well I'm not sure if this is bug or not..

I was in a situation which a Mk4 (probably fully upgraded) shaft was aiming at me...and my hull was a Mk5(10/10) mammoth with 3353 armor. I had double armor and a 22% protection against shaft(eagle Mk4-2)...

Here is the story : I got destroyed :/   And I reaaaally wonder why?

Even if he had double damage.. I must have survived , right?

If you calculate the damage and reduce it due to my double armor and 22% protection.. I must have survived.

So I thought it was a bug and I'm writing this for a feedback

Thank you

[alisoroush 0]

13 hours ago, Tom.T said:

Just received stun protection from an ultra container and can not find it in the garage.

Is it missing? Where should I look for it?

Which hull was it for?

Every hull has stun immunity.. but if you don't remember...go to garage, hulls , augments and try this for every hull until you find it.

 

[Spy 14,687]

17 minutes ago, alisoroush said:

Well I'm not sure if this is bug or not..

I was in a situation which a Mk4 (probably fully upgraded) shaft was aiming at me...and my hull was a Mk5(10/10) mammoth with 3353 armor. I had double armor and a 22% protection against shaft(eagle Mk4-2)...

Here is the story : I got destroyed    And I reaaaally wonder why?

Even if he had double damage.. I must have survived , right?

If you calculate the damage and reduce it due to my double armor and 22% protection.. I must have survived.

So I thought it was a bug and I'm writing this for a feedback

Thank you

Perhaps an augment or a drone.

[alisoroush 0]

12 minutes ago, Spy said:

Perhaps an augment or a drone.

oh yeah that might be the case!

 

[killer73 9]

hi, I have a really annoying bug. when i load the game (opera. chrome, or even downloaded version it load loads loads... and then either "channel disconnect exception" or it goes back to the garage.  I can play on test server and i can play war thunder out of depression. btw, once fixed can you transfer all the rewards , crys, and conts i got on test server?

acc:  test_killer73      marshall

 

here is the video  

 

[Spy 14,687]

7 minutes ago, killer73 said:

 

Hi, please read the following article -> I can’t enter the game / the game doesn't load

[killer73 9]

8 hours ago, Spy said:

Hi, please read the following article -> I can’t enter the game / the game doesn't load

503 Service Temporarily Unavailable

---

nginx/1.17.9

[Tom.T 0]

@alisoroush 

On 12/12/2020 at 8:07 AM, At_Shin said:

Do you remember for which hull you got the stun immunity augment? 

You can check your hull augments in

Garage -> Hulls -> Select a hull -> Select the one of the boxes shown near stats of the hull. There are 2 boxes - one for skin and another one for hull augment. Select the hull augment box and then check for the stun immunity. Select it and then equip. 

I went thru all hulls now. Clicked Augments icon and Stunt Immunity for each. Unfortunately all show the buy icon.

Also all augments are of the same gray icon color.

It was one of my first ultracontainers and it happened yesterday. I suppose the Tanki game has same logs. Could you see them please?

I was playing with the Vulcan hull.

[Spy 14,687]

3 minutes ago, Tom.T said:

 

In case you are sure you got this augment from a container and it's now missing, please contact the Tech Support using this link.

[killer73 9]

11 hours ago, At_Shin said:

Hey, all the things you get in the test servers can NOT be transfered into your account. 

About the bug - have you tried restarting your PC or clearing caches? 

There's currently some problem with signing in with the help site. That's why you are seeing the 503 error; However you can still visit the site manually and search for "clearing cache" Articles. 

Hopefully, clearing cache will solve the problem. 

I have cleared cache, and tried 3 browsers. (Opera, Chrome and Microsoft edge.) It still happens, and nothing helps, only I could access the help site, but my ping is 15 - 50

so it is rather good.

I miss ultra weekend . and this has been happening for like, 4 month? but it never got this bad. normally on the second try I can play, but now, 30 mins of trying, no result. I have reinstalled Tanki. but this does not happen on the test server, but the first match on the test server takes longer to load.

 

P.S is there any way I can still save my 'Ultra (or not so ultra) weekend?

[Tokamak 1,021]

21 hours ago, killer73 said:

btw, once fixed can you transfer all the rewards , crys, and conts i got on test server?

No you can't, nobody can, and for many good reasons. 1/ it is a separated system. 2/ it is not the game, you don't start the real game with unlimited crystals and tankoins that's a fantasist idea. 

[killer73 9]

13 hours ago, Tokamak said:

No you can't, nobody can, and for many good reasons. 1/ it is a separated system. 2/ it is not the game, you don't start the real game with unlimited crystals and tankoins that's a fantasist idea. 

no, but I opened some conts completed challenges, AND won striker red colour. I would love a compensation for losing ultra weekend. I could have even won crusader, but I couldn't play so.... I wouldn't mind 3 ultras added to my real acc. I earned 1000 + points for special mission. But just becouase there is a problem with the server it is ruining my ultra weekend( it has) like I mean, I mist all of it, I could have won massive rewards, just becouase a problem with the server, dang. no crusader.

[Tokamak 1,021]

3 minutes ago, killer73 said:

no, but I opened some conts completed challenges, AND won striker red colour. I would love a compensation for losing ultra weekend. I could have even won crusader, but I couldn't play so.... I wouldn't mind 3 ultras added to my real acc. I earned 1000 + points for special mission. But just becouase there is a problem with the server it is ruining my ultra weekend( it has) like I mean, I mist all of it, I could have won massive rewards, just becouase a problem with the server, dang. no crusader.

Completely unrelated with the test server.

For your loss use this form to contact tanki about your problem https://tankionline.com/forms/loss/en/

[Tanker-Arthur 2,971]

On 12/12/2020 at 8:31 AM, Mirza7 said:

I was ignoring this one but its happening more often in addition to failing to start battle ending in error(reported before). 

After my tank was destroyed, it did not spawn again while all the other players were moving in real time, no lags. why my tank did not load. everything is working but no tank. even not moving started auto pause count down and pressing ↑ key got rid of it.

This actually happened to me in both the HTML5 AND the Flash versions of the game. Idk why it's doing it though.


I just leave the battle and quit, because there's no "refresh" button on the downloadable clients.

Edited December 14, 2020 by Tanker-Arthur

[Frylock 1,617]

Please report this bug https://i.paste.pics/5a4cdea8d547e1ba4397a7925fd9a084.png

Edited December 15, 2020 by MysticBlood

[DellaDuck 0]

As a dedicated Isida main, i would like to report a bug even if its just a tiny one, and it would be a quality of life change if it got fixed   

• What the issue is (something not working, or working not the way it's supposed to)

                          - The bug is that if you heal a teammate when the game is ending you dont get any exp for it, which is a bit sad if you healed a mammoth from 20% to full hp

• What action (or series of actions) did you do to make it happen?

                        - Healing a teammate at around 15 seconds of the game time remaining, and then the game decides to end prematurely with like 8 seconds or so left

• Does it happen every time you do this action, or was is a one-time event?

                       - Pretty much happens every time, sad isida gets no exp from healing,  you can test it yourself

 

also rommeltanki sent me here hes a great human being seeing that hes also a isida main

[TheCongoSpider 8,942]

4 minutes ago, DellaDuck said:

As a dedicated Isida main, i would like to report a bug even if its just a tiny one, and it would be a quality of life change if it got fixed   

• What the issue is (something not working, or working not the way it's supposed to)

                          - The bug is that if you heal a teammate when the game is ending you dont get any exp for it, which is a bit sad if you healed a mammoth from 20% to full hp

• What action (or series of actions) did you do to make it happen?

                        - Healing a teammate at around 15 seconds of the game time remaining, and then the game decides to end prematurely with like 8 seconds or so left

• Does it happen every time you do this action, or was is a one-time event?

                       - Pretty much happens every time, sad isida gets no exp from healing,  you can test it yourself

 

also rommeltanki sent me here hes a great human being seeing that hes also a isida main

That's not a bug. That is the way Isida's healing works for scoring. You obtain the score the moment you manually disconnect the beam from the ally you're healing. 

Edited December 15, 2020 by TheCongoSpider

[DellaDuck 0]

Just now, TheCongoSpider said:

That's not a bug. That is the way Isida's healing works for scoring. You obtain the score the moment your beam disconnects from the ally you're healing. 

okay but your beam does disconnect from your ally by itself when the game ends, so by your logic it should give you the exp still, no? anyways it would be a quality of life change for it this interaction to be changed/fixed

[ThirdOnion 4,898]

After launching the client or exiting a battle dynamic shadows will be rendered even if they are turned off. To turn then off I need to enable shadows and then disable them again. Video:

 

Edited December 15, 2020 by ThirdOnion

[ThirdOnion 4,898]

This issue has been driving me nuts.

The problem:

• In matches with no players, my CPU and GPU are utilized more or less as expected and I get high framerates.
• However, in matches with players, CPU and GPU usage decreases and causes significant framerate drops. This should not happen. If anything, CPU and GPU usage should increase in order to maintain a decent framerate. In short, system resources are underutilized in matches with many players.
• Memory usage is not a problem.

My specs:

• CPU: i5-6300HQ @ 2.30 GHz
• GPU 0: HD Graphics 530
• GPU 1: GTX 960M, 2GB VRAM
• 32 GB RAM, Windows 10
• TO client is set to run using GPU 1

Screenshots:

Empty battle. FPS is ~400, CPU usage at ~70%, GPU 0 usage at ~75%, GPU 1 usage at ~35%:

Spoiler

Battle with 29 players, same map, same spot on the map. FPS is ~100, CPU usage at ~55%, GPU 0 usage at ~20%, GPU 1 usage at ~15%.

Spoiler

Edited December 15, 2020 by ThirdOnion

[Spy 14,687]

14 minutes ago, ThirdOnion said:

This issue has been driving me nuts.

The problem:

• In matches with no players, my CPU and GPU are utilized more or less as expected and I get high framerates.
• However, in matches with players, CPU and GPU usage decreases and causes significant framerate drops. This should not happen. If anything, CPU and GPU usage should increase in order to maintain a decent framerate. In short, system resources are underutilized in matches with many players.
• Memory usage is not a problem.

My specs:

• CPU: i5-6300HQ @ 2.30 GHz
• GPU 0: HD Graphics 530
• GPU 1: GTX 960M, 2GB VRAM
• 32 GB RAM, Windows 10
• TO client is set to run using GPU 1

Screenshots:

Empty battle. FPS is ~400, CPU usage at ~70%, GPU 0 usage at ~75%, GPU 1 usage at ~35%:

  Reveal hidden contents

Battle with 29 players, same map, same spot on the map. FPS is ~100, CPU usage at ~55%, GPU 0 usage at ~20%, GPU 1 usage at ~15%.

  Reveal hidden contents

What's your monitor refresh rate?

[ThirdOnion 4,898]

1 hour ago, Spy said:

What's your monitor refresh rate?

60Hz.

[Spy 14,687]

3 minutes ago, ThirdOnion said:

60Hz.

So it doesn't really matter, there is no difference between 400fps and 100fps because your monitor is 60 HZ. You are going to feel a difference only when your fps will drop below 60. 

[ThirdOnion 4,898]

2 minutes ago, Spy said:

So it doesn't really matter, there is no difference between 400fps and 100fps because your monitor is 60 HZ. You are going to feel a difference only when your fps will drop below 60. 

It does matter, because sometimes my FPS drops below 60 in matches with players. Sometimes GPU usage drops to less than 10% and I get an absurdly low 30 FPS. In empty matches this never happens. In addition, there is much less input lag with 400 FPS than with 100.

Regardless of whether the difference is perceptible or not, CPU and GPU underutilization is still an issue.

[Spy 14,687]

1 minute ago, ThirdOnion said:

It does matter, because sometimes my FPS drops below 60 in matches with players. Sometimes GPU usage drops to less than 10% and I get an absurdly low 30 FPS. In empty matches this never happens. In addition, there is much less input lag with 400 FPS than with 100.

Regardless of whether the difference is perceptible or not, CPU and GPU underutilization is still an issue.

Don't you think it's natural that you'll get less fps with more players on the map? If that happens, you can try the normal solutions (disabling graphics or lowering your screen resolution.) 

Yes, higher FPS yields lower input delay. However, you need to factor in diminishing returns, i.e.: the difference between 50fps and 60fps will be significant, while the difference between 144fps and 154fps is absolutely negligible.