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Maf
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I tried buying the bundles on an alt account. Actually, I was successful in buying the bundles - the payment shows up on my Paypal account, but the bundle did not come through as the account still has the bundles available in the shop. Please fix it.

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Please have some patience, you are not alone who faced the issue today where you dont get the product even after giving the money, there are many people facing it. I believe the tech support will help you soon.

Edited by Spinister

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7 minutes ago, Spinister said:

Please contact the Tech support describing the issue, many of the people have already faced this.

How to contact the tech support? Thanks for your quick response

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1 hour ago, wolverine848 said:

Logged out, logged back in.  Still can't get into battles.

same. I cant join mm battles 

Edited by DenizZ

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21 minutes ago, yoni292 said:

What should I do? I have the receipt from paypal, but the items were not added to my account even though I got a message that they were.

Please advise

It took a while, but finally I got the goods added to my account. About 30 minutes after the purchase. Thanks for everyone who helped

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4 minutes ago, yoni292 said:

It took a while, but finally I got the goods added to my account. About 30 minutes after the purchase. Thanks for everyone who helped

Oh thats good, btw, if you have contacted the tech support, make sure to tell them the problem is solved.

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Hi I just happened to notice a bug - when checking the rewards for ultra containers and also regular containers, on the possible rewards listed in-game it shows that AP Immunity hull augments are NOT available for any hulls other than Hopper, Ares or Crusader for both types of container. I think this may have happened during the Shards patch? Not sure.

I don't know if this is a display error on possible container rewards, but if true this means container rewards are not as advertised previously and also only 3 hulls will be able to get AP Immunity from now on - which is kinda unfair. I suggest this is looked into - you can see it for yourself very easily by going into the containers section in-game and checking the "Epic" rewards list for both.

Edited by DestrotankAI9

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  • Head Administrator
55 minutes ago, BAUX_HERZOG_NEAPEL said:

I was ripped -off of a purchase of the  valentine bundle , I was debited by pay pal , but no reward from tanki ! A fraud !! Fix it !!

Hello,

As you were told before, the only ones who can assist you are the tech support. Please be patient and wait for their reply.

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  • Head Administrator
Just now, BAUX_HERZOG_NEAPEL said:

i wrote and i wait for a quick reply !!!

 

They will answer as soon as they can, please be patient.

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4 hours ago, yoni292 said:

It took a while, but finally I got the goods added to my account. About 30 minutes after the purchase. Thanks for everyone who helped

The problem still remains for some of us, the bundles I purchased for an alt still have not arrived in the garage.

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Anyone else having problems with Shard Ads not refreshing at all after battles/7 mins? Generally game seems very slow.

Edited by Flexoo
  • Like 1

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not sure if others are finding the loading is slow along with claiming prizes. just collected ,,// and clicked on the button 3 times and got to claim it twice.. not sure why it did that.. also the containers are not opening up to show prizes once you claim them

  • Mission: Love potion
  • Task: Use repair kit 33 times in any matchmaking battles.
  • Prize: 150 shards and 50 stars

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