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Good news, the problems will be fixed soon!


Marcus
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Hope you are going to give at least 300 stars, since I could not complete them and I believe not many people did, if not say anything about missing sales and many other stuff.

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54 minutes ago, frederik123456 said:

I am kind of worried the Token of apology would be less then players expect.

That, unfortunately, is always the case. With every passing hour, players will expect more and more rewards as long as the problem persists. I personally think that having such expectations is a problem, because the game's management has its limitations. There's no limit to a player's imagination, though ?

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4 minutes ago, Venerable said:

There's no limit to a player's imagination

There is no limit for developers greediness, corrected for you, np.

Edited by numericable
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2 minutes ago, Venerable said:

There's no limit to a player's imagination, though ?

You have got a point there ? .

While these outagates did not affect me personally too much (by playing at late or early hours UTC), a lot of players lost their time and many in game resources by being kicked out of almost finished battles, therefore I believe a considerate compension is definitely at place here, much more in fact than if were for a complete server outage.

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We deserve to know what happened, you can't say "we will consider telling you". Players pay your salary and your game exists solely thanks to players donation. 

 

By the way the Token of Apology should contain at least 1.300 Tankoins, 13 Containers and 13 UTs...

Edited by 2shots2kills
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1 hour ago, Marcus said:

We will consider telling you about it in the V-LOG.

Nah you shouldn't consider that. It should be mandatory in letting us know. What exactly is there to lose in being transparent??

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Personally I had problems with battles that kicked me out resulting in loss of crystals, supplies and time. I can't claim lost time in token of apology, even premium would be annoying because I would have to play more losing more time and supplies, but that is alright since a lot of players lost time of their premium. However, if they were to offer crystals that would be pretty fair since that was really lost here and also that kind of refunds time because time is money/crystals. Imho minimum 70k crystals should be in token of apology.

Edited by stat.padder
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It was just a matter of time to finally see an announcement like this. Glad to see such good news! Speaking as an active player, I couldn't enjoy the event mode as much as the previous ones due to the lags and errors. Let's hope the problem will not occur anymore and the players will be able to enjoy the upcoming weeks of Tanki Birthday celebrations.

I am also glad to see a token of apology, which will hopefully be a good compensation for what was happening during the last couple of days.

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24 minutes ago, numericable said:

There is no limit for developers greedyness, corrected for you, np.

I don't see any greed in this particular scenario, sorry. All I see is a huge list of players' wants, which is quite fanciful to be very honest. Notice that almost every player here has their own expectations that are different from those of others. "I want 1300 tankoins", "I want stars", "I want 1300 supplies" — ouch. No game will be able to meet such expectations, irrespective of how badly they messed up.

From their side, should they give some extravagant rewards as a token of apology? Sure, but that depends heavily on their analysis of the situation, and calculations concerning game balance. I think it's safe to expect that many players will quote this reply and say that "game balance has already been thrown to the wind, what difference will it make if they give us tons of tankoins and other goodies" — that is an endless discussion, because players will (almost) always claim that the developers are greedy and don't care about balance, whereas the developers know their own mistakes & limitations which cannot always be conveyed to players. ?‍♀️ This is just being practical and rational as opposed to being idealistic. If Tanki was an ideal game, we probably wouldn't even need the "Complaint Book" section...

 

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as for lost crystals issue i was told it'll take a week at maximum, i hope i my max hunter won't go with the wind because i won't wait for 6 monthes

19 minutes ago, 2shots2kills said:

By the way the Token of Apology should contain at least 1.300 Tankoins, 13 Containers and 13 UTs...

i fear it'll be 130 tks  and 1300 crystales and premuim

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At least better than last token

130 coins 3 uc, 1 day premium

Maybe another 130 coins, 5 uc, 3 xay premium and 13k crystal

That is my best guess

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3 hours ago, Marcus said:

We will consider telling you about it in the V-LOG.

I bet an amogus sabotaged the electrical room

1622042985_537315_url.jpeg

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18 minutes ago, Venerable said:

I don't see any greed in this particular scenario, sorry. All I see is a huge list of players' wants, which is quite fanciful to be very honest. Notice that almost every player here has their own expectations that are different from those of others. "I want 1300 tankoins", "I want stars", "I want 1300 supplies" — ouch. No game will be able to meet such expectations, irrespective of how badly they messed up.

From their side, should they give some extravagant rewards as a token of apology? Sure, but that depends heavily on their analysis of the situation, and calculations concerning game balance. I think it's safe to expect that many players will quote this reply and say that "game balance has already been thrown to the wind, what difference will it make if they give us tons of tankoins and other goodies" — that is an endless discussion, because players will (almost) always claim that the developers are greedy and don't care about balance, whereas the developers know their own mistakes & limitations which cannot always be conveyed to players. ?‍♀️ This is just being practical and rational as opposed to being idealistic. If Tanki was an ideal game, we probably wouldn't even need the "Complaint Book" section...

 

That's why I suggested giving everyone one animated paint of choice. 

That would have no impact on game balance and economy.

Free ?????? for everyone!?

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The real problem is that the challenge is ending tomorrow. What about players like me who have battle pass and are far from completing the challenge since I was thrown out of battles and also had the site unavailable? Who will refund the 700 tankoins I spent in order to finish the challenge?

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14 minutes ago, galziv01 said:

The real problem is that the challenge is ending tomorrow. What about players like me who have battle pass and are far from completing the challenge since I was thrown out of battles and also had the site unavailable? Who will refund the 700 tankoins I spent in order to finish the challenge?

thats a very good concern may i add

up to the developers to decide.

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42 minutes ago, Venerable said:

I don't see any greed in this particular scenario, sorry. All I see is a huge list of players' wants, which is quite fanciful to be very honest. Notice that almost every player here has their own expectations that are different from those of others. "I want 1300 tankoins", "I want stars", "I want 1300 supplies" — ouch. No game will be able to meet such expectations, irrespective of how badly they messed up.

From their side, should they give some extravagant rewards as a token of apology? Sure, but that depends heavily on their analysis of the situation, and calculations concerning game balance. I think it's safe to expect that many players will quote this reply and say that "game balance has already been thrown to the wind, what difference will it make if they give us tons of tankoins and other goodies" — that is an endless discussion, because players will (almost) always claim that the developers are greedy and don't care about balance, whereas the developers know their own mistakes & limitations which cannot always be conveyed to players. ?‍♀️ This is just being practical and rational as opposed to being idealistic. If Tanki was an ideal game, we probably wouldn't even need the "Complaint Book" section...

 

I have made a whole comment explaining why there should be 1 300 tankoins given, it's in the first replies. Well, the greed in this case is the fact that they gave few tankoins in special missions, and the whole event was bugged. Few tankoins because devs habitued us to get more tankoins at new year event (2022k<- pretty generous this time, i have to admit), this one can be an exception but after that event, they put x2 (300 tankoins) and NOW, for the most awaited event, we get 130 tankoins which is ridiculous ngl(we have to complete 18 missions). Ofc we can't fullfill everyone's request about the token, but one thing is sure, most of the players lost supplies and crystals because of this bug. They should have it back. And tankoins was given last time so why not give it too with an appropriate number for its 13th birthday? It's not fancies request but realistic request that could repair the caused damage.

If you played the week end you would know how many times the server kicked us per battles. (3 times per 15 minutes for me so i need to get all of those stuff, otherwise we could simply leave the game but we don't, why? Because we are loyal to this game, we love it, and consequently, we should get some love back, it's like in relationship, love can't be one-sided, you know, there is a formula that say the client is king, you must not know that formula i guess) ?

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1 hour ago, 2shots2kills said:

We deserve to know what happened, you can't say "we will consider telling you".

Apparently in Russia you can.

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1 hour ago, Apis_the_Professor said:

That's why I suggested giving everyone one animated paint of choice. 

That would have no impact on game balance and economy.

You know what, that doesn't sound like a bad idea. I could do with a nice dazzling Galaxy animated paint. But I'm pretty sure the compensation will be meme worthy ?

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3 minutes ago, King.David said:

You know what, that doesn't sound like a bad idea. I could do with a nice dazzling Galaxy animated paint. But I'm pretty sure the compensation will be meme worthy ?

I would happily exchange my Galaxy paint with you for Ducks paint ?

Would include other paints I have as well without thinking twice ?

I just cannot help myself ??? are just too cute

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9 minutes ago, King.David said:

You know what, that doesn't sound like a bad idea. I could do with a nice dazzling Galaxy animated paint. But I'm pretty sure the compensation will be meme worthy ?

 

3 minutes ago, Apis_the_Professor said:

I would happily exchange my Galaxy paint with you for Ducks paint ?

Would include other paints I have as well without thinking twice ?

I just cannot help myself ??? are just too cute

Well, i would like to get an animated paint too but honestly, i dont think that is an appropriate token lol how could a paint repair the damage caused, most of the players lost crystals etc they dont care about a paint xD 

 

The players should get what they lost, in this case, factually, in this case it's crystals and supplies. Then we can add times and energy which are not free too.

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2 hours ago, Maf said:

I bet an amogus sabotaged the electrical room

1622042985_537315_url.jpeg

No Maf, we all know it was something far less lighthearted than that. It's just that the devs are too embarrassed to admit it. But you and I both know what I'm talking about.

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4 hours ago, Marcus said:

We will consider telling you about it in the V-LOG.

I find that a bit disconcerting, "consider". Surely telling the players why the servers were crashing is not a big deal and if what I was told is correct, it was not the developers fault and they did their best to sort it out as quickly as they could.   

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