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Good news, the problems will be fixed soon!


Marcus
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1 hour ago, numericable said:

I have made a whole comment explaining why there should be 1 300 tankoins give

I read that comment. Your reasoning was good, in my opinion, but you mentioned exact numbers while talking about the compensation... What you think is best may not be the best from the Developers' point of view, and ultimately it's in their hands. This is the only reason why I didn't fully agree with your post.

All special missions have Ultra Containers and Stars, and you don't necessarily have to complete the missions just for those 130 tankoins. You can complete the missions for the ultra containers and stars! Consider those 130 tankoins as a small bonus, that's all!

Regarding Tanki Fund: based on my little knowledge of economy, it is not wise to create money out of nowhere and then distribute it to people just like that. If an economics expert could explain this, it would be great!

EDIT: I got few errors while posting this comment (due to network issues), so some of my points vanished into thin air when I refreshed the page ? Anyway, I still don't see how any of this makes the developers "greedy". I wouldn't be surprised if they increased the prices of the Tanki Fund bundles while giving 1300 tankoins...

1 hour ago, numericable said:

Because we are loyal to this game, we love it, and consequently, we should get some love back, it's like in relationship, love can't be one-sided, you know, there is a formula that say the client is king, you must not know that formula i guess) ?

I won't get into discussions of love & loyalty, because I have some (rather unpopular) different opinions about all this. But I have noticed that expectations cause lots of problems in any relationship ?

Also, following the "client is king" policy beyond a limit is bad for both sides. I think both sides are equally important: without players, there is no game; without developers, there is no game. 

Edited by Venerable
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16 minutes ago, LambSauce said:

No Maf, we all know it was something far less lighthearted than that. It's just that the devs are too embarrassed to admit it. But you and I both know what I'm talking about.

Judging by how long the problem persisted, that's fair to say. But, admittance is the first step in gaining trust of the playerbase, despite the nature of the issue.

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6 minutes ago, King.David said:

Judging by how long the problem persisted, that's fair to say. But, admittance is the first step in gaining trust of the playerbase, despite the nature of the issue.

Agreed. The problem is when mods censor things which would potentially embarrass the developers, even when those things are backed up with facts and are more than just mere speculation.

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A fair compensation IMO would be 1,300 of each supply including batteries and 169,000 crystals (13x13=169) that would imo more than make up for lost supplies and any crystal revenue that was potentially lost due to the game crashing constantly.  This would not break G/E and would be appreciated more than premium, skins, containers or animated paints.  

 

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9 hours ago, frederik123456 said:

such problem does not appear again

To be honest, I think I can express reasonable doubt?

 

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9 hours ago, fire_shoter said:

Dont forget to give us "NICE" token of apology.  

Minimum :1k of all supplies or 750 tankoins 

Medium : paint of our choice, immunity for hull or 1250 tankoins 

Best option: exotic augment, skin or 2000 tankoins 

Why not a max account that has everything in it?

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The 50% discount which is so rare was also ruied...So was the weekend mission and the whole 130 tankions mission.

However it's hard to expect another 50% discount for compensation, at least give us some UT conts for the lost mission.

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Finally, Some Concrete step in the right Direction, Oh Well For Compensation, I would expect 130 Tankoins With 30-40% Sponsorship into Existing Tanki fund Value.  Make this Birthday A memorable one , For both good & bad ! ?

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4 hours ago, Akame said:

Why not a max account that has everything in it?

That is what tanki X did when it was about to close server

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13 hours ago, emrakul said:

As a token of apology, I'd appreciate if people got what they lost, because they weren't able to login and play - option to play in weekend's event mode for an extra day or two, and repeated sales. I can see why people want tankoins and free stuff, but this would make more sense.

I lost so many crystals while I was upgrading the turret and the game crashed while I was doing that. I would hope to get the upgrades back.

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Why isn't tanki going down for maintenance, as much as I dislike that, the downtime is necessary to fix the issue, but still I see servers working right now.

20 minutes ago, ZAINWAJIH said:

No maintenance still and no token of apology,any mod ?

Hey there, the token of apology will be given after the issue gets fixed, be patient.

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11 hours ago, numericable said:

It was happening since thursday, not couple of days.

Sorry, my bad. I usually don't have the time to play much during the week, only to complete daily missions on both my accounts, which doesn't take that long to notice any extreme server lags and errors like during this weekend.

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13 hours ago, galziv01 said:

The real problem is that the challenge is ending tomorrow. What about players like me who have battle pass and are far from completing the challenge since I was thrown out of battles and also had the site unavailable? Who will refund the 700 tankoins I spent in order to finish the challenge?

I thought about it and the appropriate solution is to give the users with battle pass all the tiers left until level 50.

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16 minutes ago, galziv01 said:

I thought about it and the appropriate solution is to give the users with battle pass all the tiers left until level 50.

That is not a good solution, because players without the pass deserve the same as others. Either you give 150stars/day of the outage to everyone or you extend the battle pass duration, if you want to compensate for the stars lost.

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14 minutes ago, frederik123456 said:

That is not a good solution, because players without the pass deserve the same as others. Either you give 150stars/day of the outage to everyone or you extend the battle pass duration, if you want to compensate for the stars lost.

That's also reasonable. So players who played intensively will reach further in the challenge than players who didn't play much. However, the challenge ends today. So it should be done soon.

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wow another crash, I guess I give up on trying to do the special missions. Can you believe people still pay money for this garbage game?

 

nevermind, the game was down for 10 minutes only this time. Still no excuse

 

Edited by master_howitzer

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56 minutes ago, northstar said:

It's been 1.5 hours since 7:00 UTC. Where's the maintainence?

it is not stated whether it is 7:00 AM or 7:00 PM so I guess you can expect it in the evening or tanki simply forgot about it lol

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10 hours ago, Transport said:

The reward is gonna be 13k crystals.

I really hope you are wrong. 13K would be a woeful amount and maybe only beneficial to players with a rank not above sergeant.

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