Game Unavailability Update #1 (25.11)

[Marcus 17,295]

• Game Unavailability Update #1 (25.11) ◄ Here
• Message from developers (26.11)
• Game Unavailability Update #2 (27.11)
• Game Unavailability Update #3 (30.11)

 

 

Hello, tankers!

 

We are back with a summary of the news from the Developers. One of our servers experienced an accident unrelated to the recent DDoS attacks. To restore the full functionality of the game, we had to stop all the other servers.

 

We have directed all our resources to solve this problem and formed a special team of employees, dedicated only to restoring normal operations of the servers.

According to our estimates, it will take this weekend plus a few more days to do it. We cannot give any exact date now as to when the game will be back online.

 

Game events that have already been started, such as «Arcade» and «eSports Tanki Fund», are temporarily suspended. Once we have the decision on the fate of these events and the «Trick-or-treat» mini-game, we will make a special announcement with all the details.

As for the «Loss of control» and other planned events — we will postpone them to a more convenient time.

 

We sincerely apologize for this incident and hope you will understand us and will keep calm. The process of restoring normal operations is ongoing, and we will definitely make the game available for all tankers upon completion of this technical maintenance.

 

Yes, there will be a token of apology for this. We will consider all the facts and add a special mission with variety of rewards just immediately after the launch of the game servers.

 

We will continue to keep you updated throughout the maintenance, as well as launch several activities on our social media pages, and a special mini-event on Discord. Together with you, we will be waiting for the moment when we can once again hear the beautiful sounds of the game lobby and garage.

 

Thanks for staying with us!

[XD_PRO 88]

Sad 

Edited November 24, 2022 by Spy
Do not type in full CAPS LOCK.

[Me0w_XP 523]

So... Black Friday when?

[infernal6 67]

One good news is that it is not related to DDOS

[oOo.Aryan.oOo 968]

On 11/24/2022 at 6:28 PM, Marcus said:

According to our estimates, it will take this weekend plus a few more days to do it. We cannot give any exact date now as to when the game will be back online.

Umm , so what about Black Friday Celebrations ?

On 11/24/2022 at 6:28 PM, Marcus said:

Yes, there will be a token of apology for this

Sounds Good, add Demonic Skins in it lol.

[NikmanGT 4,362]

I hope the game will be back ASAP

Though I must say, take your time.... It is extremely important that the game works without any issues, rather than keeping the game functional but being unable to play from time to time.

On 11/24/2022 at 6:28 PM, Marcus said:

Together with you, we will be waiting for the moment when we can once again hear the beautiful sounds of the game lobby and garage.

Fingers crossed

[Reviced 321]

I hope all will be well soon. Tanki Online didn't deserve these recent attacks. Good luck with the repair 

Edited November 24, 2022 by Reviced

[DragonKnight 414]

Weekend without Tanki??
idk how am i gonna survive

[Adab 2,896]

To be fair, let's all take a moment to appreciate the Tanki team for repeatedly dealing with outages, it must be really stressful for them just like it is for us

[Punked 44]

This is what I suggested they do a while back. Take the time to make sure that the fixes are more permanent, instead of applying a few bandages to the game. It sucks that we won't be able to play for a while but this was definitely the right decision. I wish for the best for the entire team

[adnan99 3]

It's really sad to see that we, Tankers are gonna miss a weekend...
But we all know how hard Devs are working hard for this to be repaired, so it doesn't matter that we are gonna miss this weekend
let's just say that Hopefully everything will be fixed anytime soon with no errors like this will be effected hereafter
 

[ammazzafurbi 37]

The important thing is that when you return you do it with a stable game and not jumping. Beyond this think well to give us back all that is due to us and not a reparatory fee just to give. There are many people who have spent real money on the purchase of subscriptions, which I hope have been blocked as a time count because therefore it would be beyond insult if they were not compensated properly.

In any case, applause, even if it took time to tell us some more news.

Translated by translator I hope the concept remained and not distorted meaning.

Edited November 24, 2022 by ammazzafurbi

[Hypersomnia 1,695]

Now this is what i call professional behaviour. Communicating things like that with the community is very important. 
Good luck with fixing the problems.

[Midway 4]

Lets just say Good luck  Developers&Staff !!

[Niklas 388]

On 11/24/2022 at 1:58 PM, Marcus said:

Game events that have already been started, such as «Arcade» and «eSports Tanki Fund», are temporarily suspended. Once we have the decision on the fate of these events and the «Trick-or-treat» mini-game, we will make a special announcement with all the details.

As for the «Loss of control» and other planned events — we will postpone them to a more convenient time.

 

what about the tankoin pass? will we get individual compensation for it? or will we be able to claim them normally without losing like 1000 tankoins? 

[XD_PRO 88]

Rush to test tanki guys enjoy there

[oOo.Aryan.oOo 968]

On 11/24/2022 at 8:32 PM, XD_PRO said:

Rush to test tanki guys enjoy there

Lol 

[ammazzafurbi 37]

On 11/24/2022 at 2:39 PM, Adab said:

To be fair, let's all take a moment to appreciate the Tanki team for repeatedly dealing with outages, it must be really stressful for them just like it is for us

You don't have to be biased, but that is nothing but their daily work and for that they must strive to get the best.

[Helios 722]

I just wish Tanki looks at all the ongoing events plus the ones we missed due to the problem and compensate us properly

[LuckyLuke 111]

@Marcus  Will it include the token apology you granted this week? I am yet to claim and the server became unavailable

[cybernite 93]

It is a bit vague on what happened, I wonder what type of accident. So we can learn what happened to the game server. Well good luck in fixing

everything and I appreciated some sort of feedback on what is going on. So maybe on Monday to Wednesday the game might be working, I sure hope we still have that BLack Friday sale. OK thank you....

[SulfuricAcid 504]

Good news is that they are going to dig into the problems n solve them once forever during these weekends. They have a lot of time as well as focus.

1. We had to stop all the other servers.
2. We have directed all our resources.
3. It will take this weekend plus a few more days to do it.

 

Edited November 24, 2022 by SulfuricAcid

[Angley 27]

as long as we are compensated fairly, and the 'trick or treat' event is extended. and we have the black Friday sales. I'm alright with this and I appreciate tanki for being responsible and updating us. and at least giving us an ETA 

[LuckyLuke 111]

So many players will learn to live without tanki and learn that there is a life outside

[EternalGlory 62]

pff, this is ridiculous and unacceptable, compensation should be huge