Bugs and Glitches Reports

[vecky 93]

15 minutes ago, Spy said:

You don't understand the situation, so I will explain it to you; The forum team is making a report with all the bugs which have been reported in the past week, and pass it to Marcus, who later on, passes it to the developers to check. The developers cannot waste their time on useless reports (which may be not true sometimes), which is why we are asking to provide an evidence.

OK I understand it very well But I must once more explain it to you, If many players told the same bug but you must know that this game don't play experts for a video post production and many time don't have more time then some numbers of games and don't have enough time to waste on a video production you must be believer and believe us on a word that the bug exist and go on yourself to experiment on our tell not only on a exact proof which is not always clear sign and maybe sometimes don't lead to the solve of this bug. Sometimes you must rely on a word and then with yourself search for a evidence and if you do it well you will find it. 

[Spy 14,687]

27 minutes ago, vecky said:

OK I understand it very well But I must once more explain it to you, If many players told the same bug but you must know that this game don't play experts for a video post production and many time don't have more time then some numbers of games and don't have enough time to waste on a video production you must be believer and believe us on a word that the bug exist and go on yourself to experiment on our tell not only on a exact proof which is not always clear sign and maybe sometimes don't lead to the solve of this bug. Sometimes you must rely on a word and then with yourself search for a evidence and if you do it well you will find it. 

The team who checks the reports do not have much time to spend, so an evidence is necessary.

[vecky 93]

You may patch of a equilibrium through out to the trash with or without that you always put me in a low ranked team.

In my team I have more low ranked then enemy, second In my team you put a lower rank then in an enemy, and third

in my team you always put a someone who just want to sightseeing job doing but not to play and win.

[vecky 93]

3 minutes ago, Spy said:

The team who checks the reports do not have much time to spend, so an evidence is necessary.

So we too, don't expect too much from us.

[Spy 14,687]

Just now, vecky said:

So we too, don't expect too much from us.

Other players provide videos / images, so that's about it.

Let's keep the topic clean from off-topic messages.

[Venerable 2,967]

47 minutes ago, vecky said:

So we too, don't expect too much from us.

It's the job of Forum Moderators to send reports periodically to those in authority. If they have received certain instructions, they will have to follow them.

One such important instruction is that they are supposed to tell players to attach an image or a video of the bug/glitch. If the image or video is not present, Forum Moderators cannot report the bug simply because the developers won't accept it. 

The developers receive thousands of reports like this. Also, many players report fake bugs or report stuff that isn't even a bug just for fun or due to ignorance. In such cases, Forum Moderators cannot spend time trying to verify whether the bug is legitimate or not. A video or an image makes everyone's job easier.

You are not forced to record a video. Even if you manage to capture a screenshot, it's good enough. If possible, please mention how the bug got triggered (in case a particular sequence of steps triggered it). 

But you will have to submit a picture or a video because otherwise the moderators won't be able to report the bug at all.

[vecky 93]

3 minutes ago, Venerable said:

It's the job of Forum Moderators to send reports periodically to those in authority. If they have received certain instructions, they will have to follow them.

One such important instruction is that they are supposed to tell players to attach an image or a video of the bug/glitch. If the image or video is not present, Forum Moderators cannot report the bug simply because the developers won't accept it. 

The developers receive thousands of reports like this. Also, many players report fake bugs or report stuff that isn't even a bug just for fun or due to ignorance. In such cases, Forum Moderators cannot sepnd time trying to verify whether the bug is legitimate or not. A video or an image makes everyone's job easier.

You are not forced to record a video. Even if you manage to capture a screenshot, it's good enough. If possible, please mention how the bug got triggered (in case a particular sequence of steps triggered it). 

But you will have to submit a picture or a video because otherwise the moderators won't be able to report the bug at all.

OK I will then report that to then help@tankionline.com because to email I can attach a picture then you will have a evidence.

Or explain how to send a picture to the forum.

[Devoid 2,601]

The eSports Broadcaster position no longer exists, it was rebranded to just be "Broadcasters"

[vecky 93]

And please don't tell anybody that Hopper can not turn up side down.

It is shame for developers because it is that one of a big praised pride that he can not be turn up side down

but the truth is a little different.

[vecky 93]

Bug report of a equilibrium

In my team is 2 players with premium account and in enemy 6 and the higher ranks enemy have a more.

my team GS (10 players):

7781+6299+4843+4485+8754+8892+9400+5016+5050+3820=64,340

enemy GS (12 players):

8662+9204+9160+7158+2457+4159+1864+4299+9503+3108+6357+5962=71,893

Do you think and how do you call equilibrium?

I don't call it that way.

Second game:

In my team I am with legend in opposite 2 legend

In my team only players with yellow and red stars but in opposite 2 players with much higher rank!

I only can say BRAVO FOR EQUILB-what ever you call it BRAVO any way!

Edited February 16, 2021 by vecky

[Spy 14,687]

10 hours ago, vecky said:

And please don't tell anybody that Hopper can not turn up side down.

It is shame for developers because it is that one of a big praised pride that he can not be turn up side down

but the truth is a little different.

It's very difficult to flip a Hopper. It can flip, but not very often.

9 hours ago, vecky said:

Bug report of a equilibrium

In my team is 2 players with premium account and in enemy 6 and the higher ranks enemy have a more.

my team GS (10 players):

7781+6299+4843+4485+8754+8892+9400+5016+5050+3820=64,340

enemy GS (12 players):

8662+9204+9160+7158+2457+4159+1864+4299+9503+3108+6357+5962=71,893

Do you think and how do you call equilibrium?

I don't call it that way.

Second game:

In my team I am with legend in opposite 2 legend

In my team only players with yellow and red stars but in opposite 2 players with much higher rank!

I only can say BRAVO FOR EQUILB-what ever you call it BRAVO any way!

It has been reported already, the developers are aware of the issue.

[vecky 93]

2 hours ago, Spy said:

It's very difficult to flip a Hopper. It can flip, but not very often.

It has been reported already, the developers are aware of the issue.

It is very often if you know how to do that and if you not aware of that situation.

And if you are interested how or don't know how I will tell you how.

[Modesty 79]

Is no damage getting fixed? Whenever i make a difficult shot.. There is no damage.. It's too hard to record a video with such a bug.. Especially in XP

[vecky 93]

13 minutes ago, Modesty said:

Is no damage getting fixed? Whenever i make a difficult shot.. There is no damage.. It's too hard to record a video with such a bug.. Especially in XP

Especially when you don't expect. It is not possible to predict that kind of error.

[vecky 93]

It is some kind of surprise. Till that moment you everything is ok and you forget on that problem and suddenly BUM Error.

Who can prepare on that. We all are focused on a game on a goal to shoot (it can occupy a lot) and kill not to search for errors.

 

[Cabos 212]

4 hours ago, Modesty said:

Is no damage getting fixed? Whenever i make a difficult shot.. There is no damage.. It's too hard to record a video with such a bug.. Especially in XP

If you play in the Client version, and you are using Windows PC, you can use the Windows Game Bar background recording feature to record something after the no damage bug happens. To do that, you need to go to Settings and enable that feature, then when the bug appears, just press Windows key + Alt + G, and you will automatically record that last few minutes (exact amount depending on your settings). No need to download anything, the feature is available in every Windows 10 PC.

Edited February 17, 2021 by yyang_tanki

[vecky 93]

When You put a drone like it is a Crysis and Hyperion Equilibrium is KILLED WITH ONE SHOT.

Now I played a game with 21 extra players which don't and can not do anything because on an opposite side

from mine was 2 players with Crisis drone and one with Hyperion.

Even opposite player can not get much more crystals then we because of this three players.

We can not move or sight in him like he goes fast and lag whole game.

We must all be stopped to CPU server be able to work for them to go them so fast.

Just talk about a Equilibrium and maybe I will thought that it is a sweet lullaby for sweet dreams and

maybe just maybe I though that I am on a 7 Heaven where everything is possible.

Edited February 17, 2021 by vecky

[JESUSaves2 98]

The Tanki Online game and eSports servers seem to be running very slowly this past month. I keep getting a 500 error code from the eSports server. In-game their is a lot more stuttering. Also the Tanki Online forum always runs slow. Looking at forum PM's takes forever. I think your running garbage Intel Xeons and 0 RPM HDDS. Try getting some AMD EPYC and NVME SSD. Anyway Tanki Online in general just seems to be going slower this past month. Even posting this message took 30 seconds.

Edited February 17, 2021 by JESUSaves2

[vecky 93]

5 hours ago, JESUSaves2 said:

The Tanki Online game and eSports servers seem to be running very slowly this past month. I keep getting a 500 error code from the eSports server. In-game their is a lot more stuttering. Also the Tanki Online forum always runs slow. Looking at forum PM's takes forever. I think your running garbage Intel Xeons and 0 RPM HDDS. Try getting some AMD EPYC and NVME SSD. Anyway Tanki Online in general just seems to be going slower this past month. Even posting this message took 30 seconds.

Not few month but from HTML 5 exactly.

[vecky 93]

5 hours ago, JESUSaves2 said:

The Tanki Online game and eSports servers seem to be running very slowly this past month. I keep getting a 500 error code from the eSports server. In-game their is a lot more stuttering. Also the Tanki Online forum always runs slow. Looking at forum PM's takes forever. I think your running garbage Intel Xeons and 0 RPM HDDS. Try getting some AMD EPYC and NVME SSD. Anyway Tanki Online in general just seems to be going slower this past month. Even posting this message took 30 seconds.

Not few month but from HTML 5 exactly. 

And you know you don't have to wait 30 seconds only do a refresh button and VOILA everything is OK.

(to be sure anyway do a CTRL-A and after that CTRL-C and then do a refresh button)

Edited February 18, 2021 by vecky

[Joeguy 941]

One of the most convienient features of the Forum is finding your own "Content" when you click your name in the upper right hand corner.  This was a great feature but now seems to be missing after the last update.  Previously this ha been a feature of the forum for many years until the forum started to get buggy around the time there was a Russian Forum update.  The "Content" section dissappered then to an we were told that the new English forum would have it back.  It di come back for a period of time and has just recently disappreared again...sadly. Maybe this is a bug that needs a fix or just an oversight with the new forum format.

In either case, it would be wondeful and very helpful if there were some way to access a list of your own forum content.

 

 

[Modesty 79]

18 hours ago, yyang_tanki said:

If you play in the Client version, and you are using Windows PC, you can use the Windows Game Bar background recording feature to record something after the no damage bug happens. To do that, you need to go to Settings and enable that feature, then when the bug appears, just press Windows key + Alt + G, and you will automatically record that last few minutes (exact amount depending on your settings). No need to download anything, the feature is available in every Windows 10 PC.

Thanks for help, but this is not what i meant, i record full time during a map gameplay, but what i meant was that adding a no damage shot clip in XP highlights video is not gonna work 

[Spy 14,687]

23 hours ago, Modesty said:

Is no damage getting fixed? Whenever i make a difficult shot.. There is no damage.. It's too hard to record a video with such a bug.. Especially in XP

It has been reported already, but no news about it so far.

[mrvomit 106]

A general obs. : Client more buggy than ever /unplayable for me ( blank random screen and various errors ) , BUT Web version working better , still lot laggy and on garage is many times "error transaction" and similar   but more bearable the lag in-game ( need a bit of prediction but at least finally i did 2 hours of game intead than one mission)

[mjmj5558 2,346]

The game isn't loading on the android version if the game. Can't say anything about HTML.