update Game Unavailability Update #3 (30.11)

[Marcus 17,295]

• Game Unavailability Update #1 (25.11)
• Message from developers (26.11)
• Game Unavailability Update #2 (27.11) 
• Game Unavailability Update #3 (30.11) ◄ Here

 

 

Hello, tankers!

 

Let’s start with the main thing:

• We will launch the game back, but it won’t happen today

• We do not have the exact date yet

• We keep working continuously on the issue 

• We will do our best to launch the game this week

 

Let us remind you that we announced previously that the game would be available again in a few days after the weekend. We understand that you cannot enter the Tanki battlefields for a week already. However, our forecast of the time needed to solve the problem didn’t come true.

 

Right now, our main task is to let you enjoy the game again as soon as possible, but it is also essential to make sure that we won’t fall into the same trap again.

 

The first point means that all employees of our company who have the required knowledge and experience are working on solving this problem. For each of us, it is a personal thing. We will never manage to describe how much we love and value the game we work on and all players of our project. Nowadays, we are ignoring our working hours and weekends, doing everything possible (and sometimes even impossible).

 

The second point means that this problem must be eliminated entirely and what happened in the past shouldn’t happen again. Thus before launching the game, we have to check everything down to the smallest details.

 

At first, we will launch the game in the state needed for internal tests. Most likely, you will not even notice this step. We will check all vital signs of the servers and all errors in the infrastructure.

 

Next, we will make the game available for those out of our local network but will limit the game entrance by using special invite codes. It will let us involve even more people in testing and will let us do some extra checks.

 

Once we are sure that everything is going as expected, we will open access to all players. It is possible that some features of the game won’t be available for a few days after that. These will be temporary but necessary measures.

 

Once again, we would really like to thank you for all the support that we get from you. It really helps to cheer up everyone who is involved in solving the problem.

 

We will continue to keep you updated and will provide you with all the information once we have it.

[muzamil 128]

On 11/30/2022 at 3:48 PM, Marcus said:

Next, we will make the game available for those out of our local network but will limit the game entrance by using special invite codes. It will let us involve even more people in testing and will let us do some extra checks.

so youtubers will recieve it right?

[muzamil 128]

my exams started when the game goes down  
what a luck

[AV-Gamers 1,251]

I hope everything will be fixed soon. Good luck to devs and thanks for hardwork

 

[NikmanGT 4,362]

Godluck to the developers and all the employees spending their time to help the issue get fixed first and foremost. ♥ 

Though it will take some time, if the developers can make it sure that the DDos attacks wont happen again along with the current server issue, then I am definitely ready to wait for some more time.

Hope to see a smooth functionable game soon  

[DefkwargX 152]

@Marcus If Tanki Online needs some kind of help, feel free to ask us tankers. We might know some security analysts (i do) or we might provide you with some valuable advices. We are ready to do nearly anything to restore the game's availability.

Edited December 1, 2022 by Assasin-TO
We love this game ?

[Bamba 188]

Omg..This is so sad but also understandable.  

Goodluck there, continue to do what you guys good at and we will wait here more and less patiently lol❤

[AncientFire 1,894]

ok but can you explain what the problem actually is

for all the tech geeks out there

earlier you just said that the server experienced an "accident" but nothing more than that was given

[GaiusBaltar 31]

Secret footage from surveillance cameras in the office offers a clue:

[Benefactor 6,888]

Also, forbid the use of USB sticks, personal or otherwise. It happened at my company - someone thought it was a good idea to upload their own music/media to their workstation using their own personal USB stick (little did they know their home computer was infected and it corrupted not only a few workstations, but also crashed a dozen or so servers before it was manually tracked down and stopped. Yeah, the conveniences and dangers when everything is connected to the same internal network.

[SulfuricAcid 504]

Thank you for your hard work! specifically this part of your time

Quote

The first point means that all employees of our company who have the required knowledge and experience are working on solving this problem. For each of us, it is a personal thing. We will never manage to describe how much we love and value the game we work on and all players of our project. Nowadays, we are ignoring our working hours and weekends, doing everything possible

 

Edited November 30, 2022 by SulfuricAcid

[hksac4 9]

Hope the game will be back soon

[Showbot 819]

Imagine the scenes when the game is back and they finally announce what was the ''accident''

''Hazel accidently dropped his coffee on the cables'' 

[ammazzafurbi 37]

On 11/30/2022 at 11:48 AM, Marcus said:

• Game Unavailability Update #1 (25.11)
• Message from developers (26.11)
• Game Unavailability Update #2 (27.11) 
• Game Unavailability Update #3 (30.11) ◄ Here

 

 

 

 

At first, we will launch the game in the state needed for internal tests. Most likely, you will not even notice this step. We will check all vital signs of the servers and all errors in the infrastructure.

 

Next, we will make the game available for those out of our local network but will limit the game entrance by using special invite codes. It will let us involve even more people in testing and will let us do some extra checks.

 

Once we are sure that everything is going as expected, we will open access to all players. It is possible that some features of the game won’t be available for a few days after that. These will be temporary but necessary measures.

 

.

 

We will continue to keep you updated and will provide you with all the information once we have it.

So it is right that they commit themselves both for us, but more for them because without the game, no gain enters their pockets. However, I do not agree with what is written on the rhythmic reopening because a classism of the type cannot be created: I like you and you spend excessively so I invite you to enter, you do nothing, you only play without an invitation. Players should all be treated as equals, ignoring sympathies by nationality or ethnicity, differences on who spends and who doesn't, because many times he doesn't because he can't and the game only serves to distract him from all the problems of today. Then it would be necessary that, in the absence of the normal game, access to the test server was, at times, not only barred to invitation holders but left free to everyone.

Translated by translator, not knowing the language, with the hope that it hasn't distorted my thinking.

Edited December 1, 2022 by ammazzafurbi

[HepVel_GTi 33]

12 m in TO  - https://youtu.be/-ga_YwFTTSI

[Hypersomnia 1,695]

On 11/30/2022 at 4:13 PM, SulfuricAcid said:

Thank you for your hard work! specifically this part of your time

 

Well to be fair you would be trying to fix it ASAP if you were them too because thats their income, Brah

[NastyCaptKlutz 6]

Thank you for keeping us up to date with your efforts. Looking forward to playing again. 

[Allmighty.1 7]

@sarim2345_the_master i dont trust what they say one bit, i mean ofc something happened but by accident? first the DDoS "attacks" and then right after this huge accident? 

i dont buy it one bit, something internal with the staff is going on, i mean id lie too to save some reputation. 

Who would go after a small community game as tanki online with attacks and hacks anyways, they make it sound like the Anonymous group hacked them so hard that the devs are almost incapable. This all sounds sus to me. 

*Edit* if Hazel is reading this, make sure he knows hes one arrogant *peep* for lying all the damn time treating us like we eat hay or sand. 

Edited November 30, 2022 by FlamurMiftari

[galziv01 153]

What people who bought batlle pass and did not finish the challenge? Will the battle pass be extended for the next challenge or will the current challenge continue for the next 15 days?

[fire199 267]

On 12/1/2022 at 7:22 AM, galziv01 said:

What people who bought batlle pass and did not finish the challenge? Will the battle pass be extended for the next challenge or will the current challenge continue for the next 15 days?

we will get rewards of last challenge plus stars for the new challenge 

[Reviced 322]

I hope we get an event for maybe a week with a special game mode and special missions. I want to enjoy the game and not token of apology it should be secondary. Anyways I cant wait see game back.

[fire199 267]

On 12/1/2022 at 7:48 AM, Reviced said:

I hope we get an event for maybe a week with a special game mode and special missions. I want to enjoy the game and not token of apology it should be secondary. Anyways I cant wait see game back.

 

yea double funds with special missions extened for over a week insted of just 3 days sounds good, with token of apology 

Edited November 30, 2022 by fire199

[Akame 4,578]

On 11/30/2022 at 5:17 PM, FlamurMiftari said:

 

*Edit* if Hazel is reading this, make sure he knows hes one arrogant *peep* for lying all the damn time treating us like we eat hay or sand. 

I mean, there's peeps on TO Discords spamming for 10 Ultras, so, do you eat hay or sand? I don't know, do others? Maybe

[yellowghetto 3,206]

On 12/1/2022 at 1:23 AM, Akame said:

I mean, there's peeps on TO Discords spamming for 10 Ultras, so, do you eat hay or sand? I don't know, do others? Maybe

No, it's grass.

 

On 11/30/2022 at 6:49 PM, GaiusBaltar said:

Secret footage from surveillance cameras in the office offers a clue:

Yo, where do I get access to these cams?

[Pain 216]

After so many bad updates, I don't think the game should be fixed. *Just my opinion*