Complaint Book

[Spy 14,687]

Complaint book for Tanki Online

 

Please continue to give us your complaints and reviews regarding latest updates. They help us improve the game at that point and build a better community. As I've always said, there's room for even the harshest of critiques, given that it's delivered with tact, courtesy, politeness, and more importantly, with the intention of improving things.
 

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Do you have an update or recent change to the game you want to complain about? That's perfect! Each complaint is an opportunity for staff to understand what went wrong and to improve such matters - to make those clear, please leave this topic for complaints regarding the most recent changes to the game. 

Kindly refrain from posting any criticism of moderators' actions, as those should be sent to their respective administrator's forum PM.

If you have ideas to improve the game the proper section is - Ideas and suggestions. This topic is only about complaints that players have regarding the game.

Also, this topic is not about reporting other players offending/breaking game rules, for that you have the Violations section. To report technical bugs and issues, you have Bugs & Glitches Reports. To continue discussing the various aspects of the game, please head over the Game Discussion section. 

 

Please do not flood or go off-topic.

 

This topic will be regularly checked to collect your feedback and take it into account when making further changes to the game. Please note that unconstructive criticism and baseless rants will be removed.

 

==Original Topic==

[Dridrien 157]

Hi,
I have a question.
How do you kill a tank on a building?
Because the building's hitbox protects the tank.

As the game was not designed to make tanks fly (hopper or crisis) how do we kill them?
Do you think it's normal that we can't?

If you answer me that you need another shooting angle and therefore go to the opposing side, it's super hard because you will have to try to hit him among the hitbox of the building and you will have to avoid the enemies.

I would like a serious answer.

[TheCongoSpider 8,942]

On 10/23/2023 at 12:23 AM, It_Aint_Too_Late said:

All status effect augments have their critical rng reduced considerably. But the developers seems to have forgotten to nerf tesla status effect augments. One of them being stun tesla. You guys can test it out yourself or let the testers find it out. The turret normally deals a critical shot every 4 shots or so. For the stun tesla, what should be crits every 6-7 shots, the rng is still that of the standard turret. This gets extremely annoying, as normally stun augments have their rng greatly reduced, because of how annoying and good it is. 

What are you talking about? All of the status augments in the game use the Stock turret's critical chance parameters. 

[Me0w_XP 523]

On 10/23/2023 at 6:02 AM, TheCongoSpider said:

What are you talking about? All of the status augments in the game use the Stock turret's critical chance parameters. 

Perhaps they're referring to pre-buff Pulsars or old Stun Smoky.

[Hypersomnia 1,695]

On 10/22/2023 at 9:22 PM, Cure said:

Most players report hoppers who climb on buildings, if u call that hacking then ur dumb other than that I've not encountered any hackers in-game

Or ppl who play better than them. The amount of times I got called a hacker because I got a lucky shot or used an augment that increases damage/range is A LOT.

Even when playing lately borderline every match i see the "mods saw this battle and found no hackers" message and random player with a name of FhUA-K19Afjur-RU getting banned

can't even blame for ruski mods ignoring all the "hackers"

Edited October 23, 2023 by Kimura

[Jeers4U 665]

On 10/22/2023 at 3:09 PM, Nuclear said:

The reason of reporting Hack/Sabotage on RU forum is probably that the Battle Mods are mainly there, they don't have permissions on EN forum.

About the "thread", you can't see other player's report, that's it.

I often report players for sabotage, and in the most case, they get their punishment for it.

Weird how my original comment has been removed, but everyone seems to have the ability to reply to it. Looks like someone was a little bit too 'delete-happy'.

I guess making the original comment must have offended someone, but everyone else can reply, thus not offending anyone?

Must be a special kind of logic that I am unaware of.

 

On 10/23/2023 at 8:13 AM, Kimura said:

  On 10/22/2023 at 2:22 PM, Cure said:

Most players report hoppers who climb on buildings, if u call that hacking then ur dumb other than that I've not encountered any hackers in-game

I guess calling someone dumb is ok and not provoking or offending anyone at all.

Again.

Special kind of logic.

 

 

Edited October 30, 2023 by Jeers4U
special kind of logic

[Jeers4U 665]

On 10/22/2023 at 3:09 PM, Nuclear said:

About the "thread", you can't see other player's report, that's it.

I often report players for sabotage, and in the most case, they get their punishment for it.

And why do you suspect you can't see other player's reports... hmmm?

[Nuclear 126]

On 10/23/2023 at 4:48 PM, Jeers4U said:

And why do you suspect you can't see other player's reports... hmmm?

[Jeers4U 665]

On 10/23/2023 at 10:50 AM, Nuclear said:

I don't know what that means.

Not sure it's much of an answer or explanation either.

Edited October 23, 2023 by Jeers4U

[SoakedBlame 0]

Bruh people shiiting on the game but they could just play MyTanks or ProTanki. Don't play the game if u aint got nothing good to say about it

[Nuclear 126]

On 10/23/2023 at 4:52 PM, Jeers4U said:

I don't know what that means.

Not sure it's much of an answer or explanation either.

I don't suspect anything, you can't see other player's report.

[Jeers4U 665]

On 10/23/2023 at 12:39 PM, SoakedBlame said:

Bruh people shiiting on the game but they could just play MyTanks or ProTanki. Don't play the game if u aint got nothing good to say about it

I wouldn't take it personally

I mean... if you hearing complaints about tanki makes you sad, you should probably not go into the the thread labelled "complaints"...

 

On 10/23/2023 at 12:43 PM, Nuclear said:

I don't suspect anything, you can't see other player's report.

I don't know what to tell you then. Good luck.

Edited October 23, 2023 by Jeers4U

[demon09 89]

This happens still. The servers are awful, the matches keep crashing, tanks move in such a twitchy way they become hard to hit, sometimes you cant do damage suddenly, and overall the game is very laggy despite being so simple. I can play War Thunder just fine on my crappy laptop at the lowest graphics settings but Tanki lags a lot.

Even the forum keeps crashing when Im trying to post.

Edited October 24, 2023 by demon09

[Jeers4U 665]

On 10/24/2023 at 12:21 AM, demon09 said:

This happens still.

 

I get that error message all the time.

[Cure 138]

I report players who sabotage, like there are times when ur winning in TJR but after the first jug dies the next one just goes toward the enemy team unable to turn turret without any OD or support. I mean why? Are they bots?

[Devastate 108]

One of your changes accidentally changed paused time to 60 seconds. I know it is a mistake because it wasn't in a ny change logs or official announcements and you guys would never pull such a trick on your loving community. When is this bug going to be fixed? 

[Jeers4U 665]

I think someone is make alterations to the game and not telling anyone again...

[TheCongoSpider 8,942]

On 10/24/2023 at 7:50 PM, Jeers4U said:

I think someone is make alterations to the game and not telling anyone again...

Be more specific, please.

[NikmanGT 4,362]

On 10/15/2023 at 2:32 AM, Portgas said:

 

Topic Merged

[Bowser448 321]

On 10/22/2023 at 1:11 PM, Bydo said:

yupe and if players wanted to report to Admins there just redirected back to this page and told to down load Russian translator for English players. which is wrong when this is a company which should be supplying there customers with a good service.

 

 

 

When I last reported there (3 months ago maybe?), only your reports show and not the ones made by other players. This used to be here but hacking bans and certain players were being publicly exposed/shamed. My money's on that reason! I have also noticed that certain admins claim that they are such in authority with dealing with related issues but say they can never do anything about it. I guess it's back to reporting hackers on the Pro Battles channel. If they want an area for newer players (and older players as well) to report hackers, then they need an official chat for this that is closely moderated to ensure hackers get banned. They need a chat moderator there as well as a few battle moderators online actively. Chat moderators would serve two purposes: 1. They can delete posts of reports that have or currently are being investigated. 2. The chat moderator can hide blatantly fake reports as well as hide useless messages such as "muahahaha!" and general conversation.

Edited October 25, 2023 by Bowser448

[DMR 675]

Hello,

I just want to know if you forgot about the survey that we had because in my guess, many players are complaining about status effect augment but you're keeping adding them to the game. If you're interested in my opinion, pulsar augments need a nerf (Pulsar augments should be good, but not game breaking)

Edited October 27, 2023 by Soothing

[It_Aint_Too_Late 144]

On 10/23/2023 at 3:32 PM, TheCongoSpider said:

What are you talking about? All of the status augments in the game use the Stock turret's critical chance parameters.

In the wiki, yes. But we all know pulsar's and all other status effect augments' crit rate is reduced. Otherwise the game would be unplayable if pulsar had stocker turret's critical chance.

[Bydo 20,118]

On 10/25/2023 at 4:02 PM, Bowser448 said:

When I last reported there (3 months ago maybe?), only your reports show and not the ones made by other players. This used to be here but hacking bans and certain players were being publicly exposed/shamed. My money's on that reason! I have also noticed that certain admins claim that they are such in authority with dealing with related issues but say they can never do anything about it. I guess it's back to reporting hackers on the Pro Battles channel. If they want an area for newer players (and older players as well) to report hackers, then they need an official chat for this that is closely moderated to ensure hackers get banned. They need a chat moderator there as well as a few battle moderators online actively. Chat moderators would serve two purposes: 1. They can delete posts of reports that have or currently are being investigated. 2. The chat moderator can hide blatantly fake reports as well as hide useless messages such as "muahahaha!" and general conversation.

not sure why

[TheCongoSpider 8,942]

On 10/26/2023 at 9:22 AM, It_Aint_Too_Late said:

In the wiki, yes. But we all know pulsar's crit rate is reduced. 

You're somehow living 4 months in the past. The reduced critical hit rate for Pulsar was removed since June. 

 

On 10/26/2023 at 9:22 AM, It_Aint_Too_Late said:

In the wiki, yes. But we all know status effect augments' crit rate is reduced. 

The only standalone status augments that have ever changed any of the Stock turret's critical chance parameters were:

 

Dragon's Breath (Hammer): April 2021 - April 2022

Wyvern's Breath (Hammer): August 2021 - April 2022

Panalyzing Rounds (Smoky): January 2021 - June 2022

Status Railguns: April 2021 - October 2021

Armour-Piercing Rounds (Railgun) - April 2021 - April 2022

 

Edited October 26, 2023 by TheCongoSpider

[It_Aint_Too_Late 144]

On 10/26/2023 at 8:13 PM, TheCongoSpider said:

You're somehow living 4 months in the past. The reduced critical hit rate for Pulsar was removed since June. 

 

The only standalone status augments that have ever changed any of the Stock turret's critical chance parameters were:

 

Dragon's Breath (Hammer): April 2021 - April 2022

Wyvern's Breath (Hammer): August 2021 - April 2022

Panalyzing Rounds (Smoky): January 2021 - June 2022

Status Railguns: April 2021 - October 2021

Armour-Piercing Rounds (Railgun) - April 2021 - April 2022

 

Bro how are you gonna say this when it is what it is ._. I'm sorry I can't explain this in high detail. I would love to make a video on this but I haven't got the time or resource.

Take a break from shaft and just test out firebird incendiary mix and firebird pulsar. Check the crit rate.